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Remote Azure Support Engineer Jobs in West Virginia

Re-Leased

Junior Software Engineer

Napier, WV · On-site +1

Provide support with diagnosing and correcting complex production issues * Test your work to ensure ... Bonus points for exposure to technologies such as Microsoft Azure, Docker, Redis or Cosmos DB Our ...

GDIT

Database Developer/Architect

WV · On-site +1

$111K - $150K/yr

... supporting largescale enterprise transformation initiatives. You will play a crucial role in ... Azure Database Engineer, AWS Certified Database Engineers Experience: 3+ years of related ...

Hagerty

DevOps Engineer, Duck Creek

Charleston, WV · On-site +1

This work directly supports the stability and scalability of a platform that powers core insurance ... Experience working with CI/CD tools such as Azure DevOps, Jenkins, or Octopus * Strong experience ...

Cengage Learning

Principal Software Engineer

Charleston, WV · On-site +1

$124K - $167K/yr

... or Azure DevOps to support efficient, priority-aligned delivery. Content Operations & Domain ... remote-first environments. * Experienced in breaking down complicated technical concepts for ...

AmeriSave Mortgage Corp.

$150K - $200K/yr

Integrate AI services into full-stack solutions using frameworks like LangChain, FastAPI, or Azure ... Excellent communication and teamwork skills, with the ability to work effectively in a remote ...

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All JobsAzure Support Engineer JobsRemote Azure Support Engineer JobsRemote Azure Support Engineer Jobs in West Virginia

Remote Azure Support Engineer information

What is the difference between Remote Azure Support Engineer vs Remote Cloud Support Engineer?

AspectRemote Azure Support EngineerRemote Cloud Support Engineer
CertificationsAzure Certifications (e.g., AZ-104, AZ-303)Cloud certifications (e.g., AWS, Azure, Google Cloud)
Work EnvironmentRemote, supporting Azure cloud servicesRemote, supporting multiple cloud platforms
Industry UsagePrimarily in organizations using Microsoft AzureIn organizations using various cloud providers
Job FocusAzure-specific support and troubleshootingSupport across multiple cloud environments

The Remote Azure Support Engineer specializes in supporting Microsoft Azure services, requiring Azure-specific certifications and knowledge. In contrast, the Remote Cloud Support Engineer offers support across various cloud platforms, including Azure, AWS, and Google Cloud. Both roles are remote and involve troubleshooting cloud issues, but the Azure Support Engineer focuses solely on Azure environments, making it ideal for organizations heavily invested in Microsoft cloud solutions.

What are some common challenges faced by Remote Azure Support Engineers and how can they be managed effectively?

Remote Azure Support Engineers often encounter challenges such as troubleshooting complex cloud environments without physical access to client infrastructure, managing multiple high-priority tickets simultaneously, and keeping up with frequent Azure updates. Effective communication skills and a structured approach to problem-solving are essential, as much of the support work involves collaborating with customers and internal teams through virtual channels. Staying current with Azure documentation and actively participating in knowledge-sharing within the team can help engineers resolve issues efficiently and stay ahead of technological changes.

What are the key skills and qualifications needed to thrive as a Remote Azure Support Engineer, and why are they important?

To thrive as a Remote Azure Support Engineer, you need a strong understanding of Microsoft Azure services, cloud computing concepts, and troubleshooting methodologies, typically backed by a degree in computer science or a related field. Familiarity with tools like Azure Portal, PowerShell, Azure CLI, and certifications such as Microsoft Certified: Azure Administrator Associate are highly valuable. Excellent problem-solving abilities, communication skills, and a customer-focused mindset help you resolve issues efficiently and provide high-quality support remotely. These skills and qualifications are vital to ensuring system reliability, resolving technical challenges quickly, and maintaining customer satisfaction in a dynamic cloud environment.

What is a Remote Azure Support Engineer?

A Remote Azure Support Engineer is an IT professional who provides technical assistance and troubleshooting for Microsoft Azure cloud services, working from a remote location. They help customers resolve issues related to Azure infrastructure, networking, security, and application deployment. These engineers typically communicate with clients via email, chat, or phone to diagnose and solve problems, implement solutions, and ensure optimal use of Azure services. In addition, they may provide guidance on best practices, monitor system performance, and escalate complex issues as needed.
What are popular job titles related to Remote Azure Support Engineer jobs in West Virginia? For Remote Azure Support Engineer jobs in West Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Azure Support Engineer jobs in West Virginia look for? The top searched job categories for Remote Azure Support Engineer jobs in West Virginia are:
What cities in West Virginia are hiring for Remote Azure Support Engineer jobs? Cities in West Virginia with the most Remote Azure Support Engineer job openings:
Remote Azure Support Engineer jobs near you

Senior Technical Support Engineer

Rocket Software

Charleston, WV • Remote

$89K - $120K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 19 days ago

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description Summary:

A Vertica Senior Technical Support Engineer at Rocket Software delivers advanced Tier 3 Vertica support. They independently troubleshoot escalated issues, perform root-cause analysis, and serve as mentors for junior engineers.

A Vertica Senior Technical Support Engineer at Rocket Software provides advanced Tier 3 support for complex customer environments. This role involves independently troubleshooting escalated issues, performing detailed root-cause analysis, and mentoring junior engineers to drive overall team effectiveness.

The ideal candidate will have:

  • Strong Linux Expertise: Deep understanding of Linux distributions (e.g., RHEL, CentOS, Ubuntu), including file systems, memory management, and package management.
  • Database Proficiency: Advanced knowledge of SQL and data warehousing concepts.
  • Vertica Architecture Knowledge: Solid understanding of Vertica's columnar architecture, including projections, encoding, and compression techniques.
  • Advanced Troubleshooting Skills: Experience using Vertica Management Console and performance tuning tools to identify and resolve system bottlenecks.
  • Cloud & Storage Experience: Familiarity with cloud environments, particularly object storage technologies.
  • Systems & Networking Knowledge: Understanding of TCP/IP networking and containerized environments such as Kubernetes.
  • Vertica Experience: Prior hands-on experience supporting or working with Vertica is strongly preferred.

#LI-Remote

#LI-JC1

Annual salary range for this position is between $89,000.00 - $120,150.00 gross before taxes..

What Rocket Software can offer you in USA:

  • Unlimited Vacation Time as well as paid holidays and sick time
  • Health and Wellness coverage options for Rocketeers and dependents
  • Life and disability coverage
  • Fidelity 401(k) and Roth Retirement Savings with matching contributions
  • Monthly student debt benefit program
  • Tuition Reimbursement and Certificate Reimbursement Program opportunities
  • Leadership and skills training opportunities

EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


At Rocket Software, we believe AI is a critical enabler of innovation and productivity. All Rocketeers are expected to actively leverage AI-powered tools and technologies, where appropriate, to enhance efficiency, improve decision-making, and deliver greater impact in their roles. Embracing continuous learning and the responsible use of AI is an essential part of how we work.


Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis.


As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.


It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.


If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Rocket Software logo

About Rocket Software

Sourced by ZipRecruiter

Thousands of companies around the world depend on Rocket to solve their most challenging business problems by helping them run their critical infrastructure, business processes, and data, as well as extending the value of these assets to take advantage of cloud and mobile computing, advanced analytics, and other future innovations. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands interact with every day. At Rocket, software has always been about people--not just ones and zeroes. We're people solving problems for other people, and we strive to treat our customers, partners, and fellow Rocketeers with humanity.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Waltham, MA, US

Year founded

1990

Social media

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