ZipRecruiter

Log In

2

Remote Application Support Jobs in Georgia (NOW HIRING)

KEYENCE

Field Application Engineer

Atlanta, GA · On-site +1

$54K - $81K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begin July 2026 Multiple U.S ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Hempel

... supporting that every employee feels the responsibility of protecting our inclusive culture by treating each other with respect. #LI-Hybrid, #LI-Remote Application due Seniority Level Job Functions ...

next page

Showing results 1-20

All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Georgia

Remote Application Support information

What is a Remote Application Support role?

A Remote Application Support role involves providing technical assistance and troubleshooting for software applications from a remote location. Professionals in this position help users resolve issues, monitor application performance, and ensure smooth operation of software systems. They often work with end-users, IT teams, and developers to identify and fix problems, manage updates, and offer guidance on best practices. This role typically requires strong communication skills, technical knowledge, and the ability to diagnose and resolve issues efficiently without on-site presence.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the key skills and qualifications needed to thrive as a Remote Application Support professional, and why are they important?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by Remote Application Support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What Are Remote Application Support Jobs?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

More about Remote Application Support jobs
What are the most commonly searched types of Application Support jobs in Georgia? The most popular types of Application Support jobs in Georgia are:
What are popular job titles related to Remote Application Support jobs in Georgia? For Remote Application Support jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Remote Application Support jobs in Georgia look for? The top searched job categories for Remote Application Support jobs in Georgia are:
What cities in Georgia are hiring for Remote Application Support jobs? Cities in Georgia with the most Remote Application Support job openings:
Remote Application Support jobs near you
Infographic showing various Remote Application Support job openings in Georgia as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.
Site Reliability Engineer (DevOps) (Remote)

Site Reliability Engineer (DevOps) (Remote)

Braves Technologies

Woodstock, GA • Remote

$51.50 - $68.25/hr

Full-time

Medical

Re-posted 3 days ago

Job description


Who we're looking for?

A Site Reliability DevOps engineer working as part of the high-performing Operations team (SRE) growing their knowledge and skillset. Helps maintain existing business-critical applications and infrastructure while recommending technical and process improvements.


Our Company

Founded in 2003, Braves Technologies is helping global technology companies incubate their dedicated offshore software development teams in India. For the past 15+ years, Braves has been building Software Engineering, Game Development, and Customer Success teams for clients across the US and Australia.


For more information, you can visit https://www.bravestechnologies.com/


Our Culture

We are a team focused on high performance, high delivery, diverse thinking, and embodying a collaborative culture at all levels. We value and encourage learning throughout the organization. Every employee at Braves understands ownership and fulfils what is required. We align a perfect work-life balance.


Working days: Monday to Friday (Fixed weekend off)

Work Location: Remote


The role will interface and collaborate with multiple teams and stakeholders to deliver and maintain new and innovative world-class solutions. The Site Reliability engineer will:

  • Focus on the availability, security, scalability, and operational readiness of cloud-based solutions.
  • Implement and continuously improve development and delivery practices for our tools, platform, and patterns.
  • Implement technical initiatives and automation collaboratively and inuence stakeholder conversations.
  • Enhance and further embed DevOps/SRE culture within the team and into wider delivery teams.
  • Enhance existing observability patterns by developing and enhancing dashboards, toolset etc.
  • Support delivery teams with new and innovative solutions that will delight customers.
  • Provide support for online applications to ensure they are available, scalable, resilient, and high performing.
  • Maintain the security and compliance of the production environment using PCI-DSS, ISM.
  • Develop and Enhance monitoring practices to improve the observability within technical environment.
  • Develop and Enhance dashboards to improve the observability for delivery teams
  • Manage components like Load Balancers, Proxies, DNS, API Gateways etchant automate the provisioning and deployments.
  • Assist delivery teams by ensuring application deployments are aligned with the operational practices.
  • Provide guidance on the application architecture, security, scalability, and operational readiness.
  • Contribute to application and infrastructure architectural designs and patterns.
  • Contribute to the continuous improvement of the SRE team processes and practices.
  • Assist delivery teams with understanding, managing, and optimizing cloud-based application costs using AWS Well-Architected Framework.
  • Contribute to the optimization of cloud-based costs.
  • Engage with internal stakeholders to meet their expectations.
  • Assist colleagues with building innovative working software and solutions for customers.
  • Evaluate and develop new capabilities enabling solutions.
  • Contribute to maintaining a safe, respectful, collaborative, and positive working environment.
  • Be a role model in culture and ways of working.


-Market and Environment

  • Excellent Troubleshooting abilities and Strong understanding of SRE and application support practices.
  • Strong knowledge of Monitoring and Logging tools like Newrelic, AppDynamics, Datadog, Sumologic, Splunk etc.
  • Strong Dashboarding skills in various tools like Grafana, Geckoboard etc.
  • Strong Experience in AWS Cloud and managing infrastructure components like Load Balancers, Proxies, DNS, API Gateways etc and automate the provisioning and deployments.
  • Strong understanding of SRE, DevOps, Continuous Delivery, Continuous Integration, "Infrastructure as code", and related current practices and ideas.
  • Experience with various CI/CD tools like Gitlab, Bamboo etc.
  • Understanding of Agile methodologies and ITIL concepts.


What's in it for you/Benefits of working for us:

Competitive Salary

Family Group Medical Health Insurance

Group Accidental Insurance

Leave encashments (Gross, not just base salary)

Regular Fun and Sports activities.

Birthday/Anniversary Celebrations

Other benefits like Gratuity, PF/VPF, maternity, etc.


Employment Type: FULL_TIME

Apply