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Remote Answering Service Jobs in Raleigh, NC (NOW HIRING)

QVC

QVC Customer Service Specialist

Raleigh, NC · Remote

$15/hr

This role is remote ; job seekers must reside in North Carolina to be considered. You will work from home. What You'll Do * $15.00 per hour plus applicable shift differential * Busy day handling a ...

AccessPT

Patient Care Representative

Raleigh, NC · Remote

$15/hr

Do you have amazing customer service skills and love helping others. Would you like to work for a ... If so, then please submit your resume to apply for the remote Patient Care Representative position ...

ASK Consulting

Be Seen First

Customer Service Representative (278710)

Durham, NC · Remote

$15 - $17/hr

Customer Service Representative Location ... Remote (Durham, NC) Duration: 6-Month Contract Pay Rate: $15-$17/hour on W2 Training & Work ...

New

ACA Group

Senior Principal Consultant

Durham, NC · On-site +1

Location: Flexible, can be US remote The individual in this position is responsible for ... Provide regulatory consulting services to clients as needed (e.g., creating drafts of and ...

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All JobsAnswering Service JobsRemote Answering Service JobsRemote Answering Service Jobs in Raleigh, NC

Remote Answering Service information

See Raleigh, NC salary details

$12

$22

$38

How much do remote answering service jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for remote answering service in Raleigh, NC is $22.39, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $26.63 per hour, depending on experience, location, and employer.

What is a Remote Answering Service job?

A Remote Answering Service job involves handling inbound calls, messages, and inquiries on behalf of businesses from a remote location. Responsibilities typically include answering customer questions, taking messages, scheduling appointments, and providing basic support. This role requires strong communication skills, professionalism, and the ability to follow company protocols. It is ideal for individuals who can work independently and provide excellent customer service remotely.

What are the key skills and qualifications needed to thrive in the Remote Answering Service position, and why are they important?

To thrive as a Remote Answering Service operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and VoIP platforms is commonly required. Dependability, professionalism, and the ability to multitask under pressure are valuable soft skills in this role. These skills ensure prompt, accurate handling of client calls, fostering positive experiences and supporting business operations remotely.

What are the typical daily responsibilities for a Remote Answering Service employee?

Remote Answering Service professionals are responsible for answering incoming calls on behalf of various clients, taking accurate messages, transferring calls, and providing basic information according to client protocols. Daily tasks also include logging call details, following scripts, and handling time-sensitive or urgent requests appropriately. You may interact with colleagues or supervisors virtually to coordinate shift coverage or receive updates about client instructions. This role often requires consistent attention to detail and adaptability as you serve multiple businesses with differing needs.

What are the most commonly searched types of Answering Service jobs in Raleigh, NC? The most popular types of Answering Service jobs in Raleigh, NC are:
What are popular job titles related to Remote Answering Service jobs in Raleigh, NC? For Remote Answering Service jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Answering Service jobs in Raleigh, NC look for? The top searched job categories for Remote Answering Service jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Answering Service jobs? Cities near Raleigh, NC with the most Remote Answering Service job openings:
Remote Answering Service jobs near you
Infographic showing various Remote Answering Service job openings in Raleigh, NC as of July 2026, with employment types broken down into 84% Full Time, 11% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $46,573 per year, or $22.4 per hour.
Customer Service Specialist

Customer Service Specialist

CRC (CriminalRecordCheck.com)

Raleigh, NC • On-site, Remote

$17/hr

Full-time

Re-posted 4 days ago

Job description

Customer Service Specialist
Pay Rate: $17.00 per hour
Location: Remote
About the Role
We are seeking a Customer Service Specialist who is passionate about delivering exceptional customer experiences. This role is ideal for a detail-oriented professional who enjoys problem-solving, thrives in a fast-paced environment, and takes pride in helping clients find solutions quickly and professionally.
You will be the front line of communication between our clients, customers, and internal teams, playing a critical role in maintaining trust, accuracy, and service excellence.
What You’ll Do
  • Handle inbound and outbound calls, chats, and emails with professionalism and empathy
  • Resolve customer inquiries and troubleshoot basic issues efficiently
  • Process orders and credit card payments securely and accurately
  • Follow up on orders and send timely updates to internal research teams
  • Maintain clear, accurate records in internal systems
  • Add and manage corporate users’ accounts as needed
  • Ensure compliance with data security and confidentiality standards (especially with sensitive personal information)
  • Consistently meet or exceed service level agreements (SLAs)
What We’re Looking For
Required Qualifications
  • High School diploma or GED
  • Strong computer and multitasking skills
  • Excellent written and verbal communication abilities
  • Ability to manage deadlines and prioritize tasks effectively
Preferred Qualifications
  • Experience in customer service, call center, or administrative support
  • Background in background investigations or compliance-related work
  • FCRA Certification (or willingness to obtain)
Key Skills for Success
  • Exceptional attention to detail and accuracy
  • Strong active listening and problem-solving abilities
  • Ability to work independently and collaboratively
  • High level of professionalism, discretion, and integrity
Work Environment
  • Hybrid/Remote eligible position with a private, secure home workstation
  • Reliable high-speed internet via Ethernet connection required
  • Must be able to work in a quiet, professional setting
  • If working from office: located in an indoor, climate-controlled environment
Why Join Us?
We offer a collaborative, supportive workplace where your work truly matters. You will have the opportunity to grow your career while making a meaningful impact on the clients and communities we serve.

Apply