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After Hour Answering Service Jobs in Raleigh, NC

The Glass Guru

Customer Service Representative

Apex, NC · On-site

$12.25 - $16.75/hr

Answer inbound phone calls promptly during business hours * Respond to any voicemails and/or messages from answering service (if applicable) * Respond to inbound email correspondence, forward on as ...

The Glass Guru

Customer Service Representative

Apex, NC · On-site

$12.25 - $16.75/hr

Answer inbound phone calls promptly during business hours * Respond to any voicemails and/or messages from answering service (if applicable) * Respond to inbound email correspondence, forward on as ...

Kettler

Maintenance Assistant

Raleigh, NC · On-site

$20/hr

Demonstrating customer services skills by treating residents and others with respect, answering ... Must be responsible for taking calls for after hour's emergency maintenance; including nights and ...

Kettler

Maintenance Technician - Lead

Cary, NC · On-site +1

$28 - $29/hr

Demonstrating customer services skills by treating residents and others with respect, answering ... Must be responsible for taking calls for after hour's emergency maintenance; including nights and ...

Kettler

Maintenance Technician - Lead

Cary, NC · On-site +1

$28 - $29/hr

Demonstrating customer services skills by treating residents and others with respect, answering ... Must be responsible for taking calls for after hour's emergency maintenance; including nights and ...

AnywhereWorks

Be Seen First

Remote Client Experience Associate

Raleigh, NC · Remote

$16/hr

Starting at $16.00/hour. * Benefits are available after 60 days of employment. Your System We ... We offer a diverse set of products and services to a variety of businesses, from live answering ...

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All JobsAfter Hour Answering Service JobsAfter Hour Answering Service Jobs in Raleigh, NC

After Hour Answering Service information

See Raleigh, NC salary details

$12

$22

$38

How much do after hour answering service jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for after hour answering service in Raleigh, NC is $22.39, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $26.63 per hour, depending on experience, location, and employer.

What is an after hour answering service?

An After Hour Answering Service job involves handling calls outside of regular business hours for companies that need 24/7 customer support. Responsibilities include answering customer inquiries, taking messages, forwarding urgent calls, and providing basic information. This role ensures businesses remain accessible to clients even when their offices are closed. Strong communication skills and professionalism are essential. Depending on the company, the job may be remote or based in a call center.

What are the key skills and qualifications needed to thrive in the after hour answering service position?

To succeed in an After Hour Answering Service role, you need excellent verbal communication skills, active listening abilities, and a professional phone demeanor. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and message dispatch protocols is typically required. Strong attention to detail, empathy, and the ability to remain calm under pressure are valuable soft skills in this position. These skills ensure accurate message delivery, high-quality customer service, and effective handling of urgent or sensitive situations outside regular business hours.

What are the typical challenges faced by an after hour answering service representative?

As an After Hour Answering Service representative, you may encounter challenges such as high call volumes during peak times, handling urgent or emotionally sensitive calls, and quickly adapting to clients with diverse needs. Maintaining professionalism and accuracy while working independently without immediate supervisory support can also be demanding. However, with the right training, clear protocols, and strong communication skills, these challenges can be managed successfully and provide valuable experience in client interaction and emergency response.

What are the most commonly searched types of After Hour Answering Service jobs in Raleigh, NC?

The most popular types of After Hour Answering Service jobs in Raleigh, NC are:

What are popular job titles related to After Hour Answering Service jobs in Raleigh, NC?

For After Hour Answering Service jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching After Hour Answering Service jobs in Raleigh, NC look for?

The top searched job categories for After Hour Answering Service jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for After Hour Answering Service jobs?

Cities near Raleigh, NC with the most After Hour Answering Service job openings:

After Hour Answering Service jobs near you
Infographic showing various After Hour Answering Service job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $46,573 per year, or $22.4 per hour.

Customer Service Representative

The Glass Guru of Apex

Apex, NC • On-site

$12.25 - $16.75/hr

Part-time

Re-posted 28 days ago

Job description

Roles & Responsibilities:
As the primary person on the front lines of customer service, the Customer Service Rep handles inbound & outbound contact with customers including, but not limited to:
  • Answer inbound phone calls promptly during business hours
  • Respond to any voicemails and/or messages from answering service (if applicable)
  • Respond to inbound email correspondence, forward on as appropriate
  • Greet customers and all other visitors to the showroom (if applicable)
  • Screen incoming leads/potential customers
  • Schedule estimate appointments
  • Quote product by telephone for clients/customers (if applicable)
  • Assist Estimators with follow up on pending sales/ quotes by phone and/or email
  • Strategically schedule work appointments for Installation Technicians, along with customers accordingly
  • Troubleshoot issue from field if needed, working with GM/vendors and techs to find solutions
  • Check order confirmations from fabricators/vendors for size and pricing accuracy
  • Filing of daily work orders and estimates
  • Ordering of all office / shop supplies
  • Keeping office clean/tidy
Qualifications & Educational Requirements:

  • HS Diploma or equivalent
  • All candidates must be able pass initial background check and drug test
Preferred Skills:

  • Excellent verbal/written communications skills
  • Microsoft Office proficient (Word, Excel)
  • Hardworking, motivated, with excellent organizational and time-management skills
*Eligibility for company benefits contingent upon completion of initial employee probationary period and at the discretion of the Franchise Owner.