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Remote American Express Chat Support Jobs (NOW HIRING)

TEKsystems

Email & Chat Support Representative: $16hr

Houston, TX · Remote

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is 90% email customer service and 10% chat. This team will specifically supporting Canada ... remote position. Application Deadline This position is anticipated to close on Aug 19, 2026. About ...

ReqRoute

Online Live Chat

San Jose, CA · Remote

$18 - $25/hr

... Support Representatives. This is an excellent entry-level opportunity for someone who enjoys ... Benefits & Perks Remote work from the comfort of your home Part-time scheduling options Flexible ...

TEKsystems

Email & Chat Support Representative: $16hr

Houston, TX · Remote

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is 90% email customer service and 10% chat. This team will specifically supporting Canada ... remote position. Application Deadline This position is anticipated to close on Aug 19, 2026. About ...

Ethypharm

Live Chat Agent

Atlanta, GA · Remote

$15.75 - $21.25/hr

  • PTO

Remote Reports To: Customer Support Supervisor / Team Lead Position Overview We are seeking a professional, customer-focused Live Chat Agent to provide timely and effective assistance to customers ...

New

Voice 8 System

Non-Profit Support

Houston, TX · On-site +1

$17.25 - $23.25/hr

Position: Remote Non-Profit Support This position offers the chance to support a wide range of ... Additional opportunities in email, ticket, and chat support with varied pay rates Employment Type ...

Fabric

Customer Support Specialist

New York, NY · On-site +1

$60K - $78K/yr

Customer Support Specialist Financial Services and Mobile App Chat Support Customer Support plays a ... Ability to work independently in a remote environment and collaborate effectively across teams.

Fabric

Customer Support Specialist

New York, NY · Remote

$60K - $78K/yr

Customer Support Specialist Financial Services and Mobile App Chat Support Customer Support plays a ... Ability to work independently in a remote environment and collaborate effectively across teams.

New

Lone Wolf Technologies

Customer Support Representative

OR · On-site +1

$26 - $28.50/hr

Knowledge of Remote Desktop is an asset * Chat support experience is a plus * Knowledge of Lone Wolf Foundation is a plus * Proficient with Microsoft Office Suite or related software $26 - $28.50 an ...

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All Jobsremote JobsBusiness JobsCustomer Service JobsCustomer Service Representative JobsRemote American Express Chat Support Jobs

Remote American Express Chat Support information

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$13

$26

$43

How much do remote american express chat support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote american express chat support in the United States is $26.57, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $30.53 per hour, depending on experience, location, and employer.

What is the difference between Remote American Express Chat Support vs Remote Customer Service Representative?

AspectRemote American Express Chat SupportRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentOnline chat platform, remote from homePhone, email, or chat support from home or call centers
Industry UsageFinancial services, specifically American ExpressVarious industries including finance, retail, healthcare
Common Search IntentJobs with American Express, remote chat support rolesRemote customer service jobs across industries

Remote American Express Chat Support focuses on providing customer assistance via online chat specifically for American Express clients, often requiring familiarity with financial products. Remote Customer Service Representatives handle inquiries across multiple industries through various communication channels. While both roles involve remote customer interaction and similar credentials, the American Express role is specialized in financial services and chat support, whereas the general customer service role offers broader industry options.

Can you work remotely for American Express chat support?

Yes, American Express offers remote chat support positions that typically require good communication skills and familiarity with customer service tools. These roles often involve working from home with flexible schedules and may require specific technical setup or training. Candidates should review the job listing for specific remote work requirements and application details.
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Remote American Express Chat Support jobs near you
Infographic showing various Remote American Express Chat Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $55,275 per year, or $26.6 per hour.

Director - Account Development (Virtual - NJ/NY/CT/PA/MA)

American Express

Trenton, NJ • On-site, Remote

$123K - $215K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

American Express rating

8.6

Company rating: 8.6 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

24th of 151 rated financial services

Job description


The Global Commercial Services - Global & Large Enterprise organization (G&L) manages American Express' largest and strategically important commercial clients - driving differentiated value and providing solutions that meet the diverse and global needs of the company's most valuable customers.
Within G&L, the U.S. Verticals team is a client management organization with commercial payments specialization by industry. The Director, U.S. Verticals, is responsible for leading a team that drives profitable revenue growth, wallet share expansion, client retention, and executive-level relationship development across a portfolio of Global & Large Enterprise clients. The role leads cross-functional strategies and execution to deliver differentiated client value while optimizing operational excellence.
Responsibilities
  • Build, inspire, coach, and develop a high-performing team by fostering a culture of empowerment, accountability, continuous development, and leadership excellence.
  • Lead and execute commercial growth strategies that increase wallet share, drive profitable revenue growth, and strengthen client retention by leveraging deep industry expertise and strategic market insights.
  • Build and strengthen trusted executive-level relationships with key client decision-makers, serving as a strategic advisor to identify opportunities that deepen client engagement and accelerate business growth.
  • Lead the resolution of complex client challenges by developing strategic, client-centric solutions, influencing cross-functional stakeholders, and removing barriers to deliver exceptional client outcomes and operational excellence.
  • Establish clear portfolio objectives, performance metrics, and pipeline governance to prioritize opportunities, optimize resource allocation, improve forecast accuracy, and deliver sustainable commercial growth, client satisfaction, and business results.
  • Lead complex contract negotiations and enterprise-wide commercial discussions, balancing client needs with business objectives to achieve mutually beneficial outcomes.
  • Promote a strong governance and control environment by ensuring business activities are executed in accordance with company policies, regulatory requirements, and risk management standards while maintaining a steadfast commitment to doing the right thing for clients and the business.

Qualifications
  • Healthcare or other complex enterprise industry experience preferred, including success operating within highly regulated environments.
  • Demonstrated experience leading enterprise client management, sales, or business development teams with accountability for commercial growth and client outcomes.
  • Experience in commercial payments, including Corporate Card, Travel & Expense (T&E), and B2B payment solutions, with a strong understanding of enterprise payment ecosystems, client needs, and industry trends.
  • Candidate must be able to work in a virtual setting and reside in the posted territory (NY/NJ/CT/PA/MA).

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
About Us
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the Team
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.
The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

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