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Remote American Express Chat Support Jobs in Minnesota

$20.34 - $27.12/hr

First American's GO Title division provides global title and escrow production support across all ... This is a remote job opportunity. #LI-DS1 #LI-REMOTE Pay Range: $20.34 - $27.12 Hourly, Remote This ...

$23.37 - $31.15/hr

... and escrow production support across all channels within First American Title including the ... 15 Hourly, Remote This hiring range is a reasonable estimate of the base pay range for this ...

$20.34 - $27.12/hr

First American's GO Title division provides global title and escrow production support across all ... 12 Hourly, Remote This hiring range is a reasonable estimate of the base pay range for this ...

$26.88 - $35.82/hr

... and escrow production support across all channels within First American Title including the ... 82 Hourly, Remote This hiring range is a reasonable estimate of the base pay range for this ...

Support Specialist

Eagan, MN · On-site +1

$50K - $60K/yr

... or chat questions from customers * Resolve issues immediately, or if more information is needed ... Remote, Hybrid & Onsite options, Flex & Alternate Scheduling Arrangements * Career Advancement:

$64K - $85K/yr

Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are ... Use AI-enabled tools, as appropriate, to support training content development and efficiency

$23.37 - $31.15/hr

... and escrow production support across all channels within First American Title including the ... 15 Hourly, Remote This hiring range is a reasonable estimate of the base pay range for this ...

Remote Customer Service Specialist

Saint Paul, MN · On-site +1

$17.25 - $22.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Remote Customer Service Specialist

Minneapolis, MN · On-site +1

$17.75 - $23.50/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Remote Customer Service Specialist

Rochester, MN · On-site +1

$17.25 - $22.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

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Showing results 1-20

Remote American Express Chat Support information

What is the difference between Remote American Express Chat Support vs Remote Customer Service Representative?

AspectRemote American Express Chat SupportRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentOnline chat platform, remote from homePhone, email, or chat support from home or call centers
Industry UsageFinancial services, specifically American ExpressVarious industries including finance, retail, healthcare
Common Search IntentJobs with American Express, remote chat support rolesRemote customer service jobs across industries

Remote American Express Chat Support focuses on providing customer assistance via online chat specifically for American Express clients, often requiring familiarity with financial products. Remote Customer Service Representatives handle inquiries across multiple industries through various communication channels. While both roles involve remote customer interaction and similar credentials, the American Express role is specialized in financial services and chat support, whereas the general customer service role offers broader industry options.

Can you work remotely for American Express chat support?

Yes, American Express offers remote chat support positions that typically require good communication skills and familiarity with customer service tools. These roles often involve working from home with flexible schedules and may require specific technical setup or training. Candidates should review the job listing for specific remote work requirements and application details.

What are popular job titles related to Remote American Express Chat Support jobs in Minnesota?

For Remote American Express Chat Support jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Remote American Express Chat Support jobs in Minnesota look for?

The top searched job categories for Remote American Express Chat Support jobs in Minnesota are:

What cities in Minnesota are hiring for Remote American Express Chat Support jobs?

Cities in Minnesota with the most Remote American Express Chat Support job openings:

Commercial Title Coordinator (Remote)

On-site, Remote

First American
Finance and Insurance • 1 - 5K employees

$20.34 - $27.12/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago


Job description

Who We AreJoin a team that puts its People First! First American's GO Title division provides global title and escrow production support across all channels within First American Title including the Mortgage Services, Commercial, Direct, and Agency divisions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We DoThe Title Coordinator works with multiple parties to coordinate the completion of the title process. Monitors and tracks the workflow from searcher and vendors. Coordinates multi-site project intake and transaction management. Reviews and validates the accuracy of data contained within order requests, production reports, vendor search work, and internal systems. Verifies file completeness, obtains outstanding title documents, and approves completed files. Performs special projects. Assists with title production support services and settlement services preparation.

What You'll Do

  • Research incoming order requests and provide accurate and detailed ordering instructions.

  • Responds to internal customer and vendor requests primarily through email.

  • Update file status within company and/or client system(s).

  • Develop strong relationships with vendors and internal stakeholders.

  • Proactively communicate file status to appropriate personnel.

  • Monitor processes and resolve issues to achieve SLAs. Report issues to internal stakeholders as appropriate.

  • Escalate complex title issues to manager as needed.

  • Facilitates on-boarding vendors.

  • Implements best practices, develops performance standards, policies, and procedures, and provides tools necessary for effective and consistent management of vendors.

  • Analyze vendor performance and identify performance trends taking corrective action as necessary to improve performance.

  • Act as a liaison between vendor partners and Company in resolving service delivery issues.

  • Manages a wide range of programs/projects in vendor management including identifying requirements and deliverables, developing project plans, and monitoring delivery schedules.

What You'll Bring

  • Bachelor's degree or equivalent combination of education and experience.

  • 3+ years of title experience with knowledge related to property title searches, documents, issues, and complexities.

  • Demonstrated success establishing, leading and maintaining effective working relationships.

  • Proficient MS Office skill set.

  • Excellent verbal/written communication skills.

  • Strong attention to detail.

  • Strong problem solving and organizational skills.

  • Always maintain professionalism and a positive service attitude.

  • Working knowledge of company and/or client operating systems.

This is a remote job opportunity.

#LI-DS1
#LI-REMOTE

Pay Range: $20.34 - $27.12 Hourly, RemoteThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.