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How much do remote american express bilingual jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote american express bilingual in the United States is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.08 per hour, depending on experience, location, and employer.

What is a Remote American Express Bilingual?

A Remote American Express Bilingual job typically involves working from home to assist American Express customers in more than one language, such as English and Spanish. Employees in these roles may handle customer service inquiries, provide account support, or offer solutions tailored to card members’ needs. The position requires strong communication skills in both required languages, familiarity with financial products, and the ability to problem-solve efficiently. American Express provides the necessary training and equipment, allowing team members to deliver high-quality service from a remote location.

How does the Remote American Express Bilingual role typically collaborate with team members and customers across different time zones?

In the Remote American Express Bilingual role, collaboration with team members and customers often occurs through digital channels such as email, chat, and video conferencing. Because the customer base and team may be distributed across multiple time zones, flexibility in scheduling and clear communication are essential. Team members frequently coordinate via shared digital platforms and participate in regular virtual meetings to ensure alignment and support. The role also involves leveraging bilingual skills to bridge communication gaps and deliver exceptional service to a diverse clientele.

What are the key skills and qualifications needed to thrive as a Remote American Express Bilingual Customer Service Representative, and why are they important?

To thrive as a Remote American Express Bilingual Customer Service Representative, you need fluency in English and another language, excellent communication skills, and a high school diploma or equivalent. Familiarity with CRM software, secure payment systems, and call center platforms is typically required, along with any company-specific onboarding certifications. Outstanding interpersonal skills, problem-solving abilities, and adaptability make candidates stand out in this customer-facing role. These competencies ensure positive customer experiences, efficient issue resolution, and uphold the company's reputation in a remote environment.
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Remote American Express Bilingual jobs near you
Infographic showing various Remote American Express Bilingual job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $44,857 per year, or $21.6 per hour.

Customer Service Representative Spanish Bilingual - Insurance

American Automobile Association

Coppell, TX • On-site, Remote

$24 - $26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

AAA The Auto Club Group rating

7.4

Company rating: 7.4 out of 10

Based on 284 frontline employees who took The Breakroom Quiz

235th of 315 rated insurance

Job description

Customer Service Representative Spanish Bilingual - Insurance
AAA Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives - fluent in English/Spanish to join our industry-leading Insurance Call Center team.
If you're passionate about helping others and thrive in a fast-paced, member-focused environment, we want to hear from you!
What We Offer
  • Starting Pay: $24.00 - $26.00/hour
  • Bilingual Fluency: English/Spanish fluency assessment provided
  • Location Requirement: must reside in the State of Texas.
  • Remote Training Schedule: Full-time (40 hours per week). 100% virtual training program lasting approximately 4 months. Training shifts will be scheduled anywhere between 9:00am-9:00pm Monday-Friday, with occasional Saturday shifts between 9:00am-7:00pm. When a Saturday shift is scheduled, a weekday off will be provided. During Bullpen (on-the-job training), Saturday shifts between 9:00am-7:00pm will include taking live calls.
  • Remote Work Schedule (Post-Training): Full-Time Schedule (40 hours/week). Work shifts will be scheduled within the hours of 9:00am-9:30pm Monday-Friday, and every Saturday between 9:00am-7:15pm. One weekday off will be provided each week.
  • Comprehensive Benefits Package
  • Growth & Advancement Opportunities

What You'll Do
  • Answer inbound calls and assist members with questions related to AAA memberships
  • Deliver personalized, proactive solutions and recommend valuable products and services
  • Engage with members using strong communication and a friendly, problem-solving mindset
  • Think quickly and critically to resolve issues-this is not a scripted environment
  • Navigate multiple systems and tools while actively listening and multitasking
  • Maintain a positive, can-do attitude in a fast-paced and evolving environment
  • Participate in ongoing coaching and development to continually enhance your performance

Work-From-Home Requirements
  • Dedicated, quiet workspace without interruptions.
  • You must have the ability to directly connect to ISP via Ethernet (No DSL, Satellite, Hot Spots, etc.). Modem/Router must be in the same room as the computer equipment with a minimum of 50 - 100 mbps download and 10 mbps upload. A company-provided computer and partial internet reimbursement are included to support the reasonable cost of your connectivity.
  • Demonstrated ability to uphold productivity and confidentiality in a remote setting.
  • Regular attendance in virtual team meetings and training sessions.
  • Availability during standard business hours and flexibility for possible shift adjustments.

  • What You'll Need
  • Prior customer service experience (recent call center experience preferred)
  • Bilingual skills in English and Spanish, are required.
  • Excellent communication skills (written, verbal, and listening)
  • Ability to multitask and navigate computer systems in real time
  • A flexible, "can-do" mindset and willingness to adapt to change
  • High school diploma or GED
  • Ability to pass a background check and drug screening
  • Must reside within the State of Texas

Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance,
travel, entertainment, services and more!)
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
AAA is an Equal Opportunity Employer
Our organization participates in E-Verify

What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

Social media

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