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How much do remote american express bilingual jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote american express bilingual in the United States is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.08 per hour, depending on experience, location, and employer.

How does the Remote American Express Bilingual role typically collaborate with team members and customers across different time zones?

In the Remote American Express Bilingual role, collaboration with team members and customers often occurs through digital channels such as email, chat, and video conferencing. Because the customer base and team may be distributed across multiple time zones, flexibility in scheduling and clear communication are essential. Team members frequently coordinate via shared digital platforms and participate in regular virtual meetings to ensure alignment and support. The role also involves leveraging bilingual skills to bridge communication gaps and deliver exceptional service to a diverse clientele.

What are the key skills and qualifications needed to thrive as a Remote American Express Bilingual Customer Service Representative, and why are they important?

To thrive as a Remote American Express Bilingual Customer Service Representative, you need fluency in English and another language, excellent communication skills, and a high school diploma or equivalent. Familiarity with CRM software, secure payment systems, and call center platforms is typically required, along with any company-specific onboarding certifications. Outstanding interpersonal skills, problem-solving abilities, and adaptability make candidates stand out in this customer-facing role. These competencies ensure positive customer experiences, efficient issue resolution, and uphold the company's reputation in a remote environment.

What is a Remote American Express Bilingual?

A Remote American Express Bilingual job typically involves working from home to assist American Express customers in more than one language, such as English and Spanish. Employees in these roles may handle customer service inquiries, provide account support, or offer solutions tailored to card members’ needs. The position requires strong communication skills in both required languages, familiarity with financial products, and the ability to problem-solve efficiently. American Express provides the necessary training and equipment, allowing team members to deliver high-quality service from a remote location.
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Remote American Express Bilingual jobs near you
Infographic showing various Remote American Express Bilingual job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,857 per year, or $21.6 per hour.

Bilingual French Customer Service Representative

American Financial Group

Remote

$20 - $22/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Job description

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
In the Specialty Equipment Division, we help businesses stay in business when bad things happen to their equipment. Our focus is on innovation and simplicity, and we go beyond convention to provide embedded insurance solutions that make purchasing and financing equipment fast and easy. The team combines specialized technology and service excellence to manage risk and create valuable customer experiences.
https://www.greatamericaninsurancegroup.com/about-us/business-operations/division/specialty-equipment
The Specialty Equipment division is looking for a Bilingual Customer Service Representative to join our Contact Center team. This team is responsible for inbound & outbound calls, e-mails and document processing work. We are open to remote candidates who are not located in the Bellevue, WA area.
Essential Job Functions and Responsibilities
  • Processes incoming insurance documents, accurately entering customer information into internal systems.
  • Handles inbound and outbound phone calls to address customer inquiries and follow-up on documentation or account issues.
  • Reviews and replies to correspondence received through email customer service channels.
  • Researches and resolves simple to moderately complex concerns and inquiries in real-time for customers and policyholders; refers more complex issues to more experienced staff.
  • Determines the best method to resolve issues to ensure customer satisfaction and adherence to the organization's policies.
  • Coordinates problem resolution with necessary internal and external teams.
  • Documents and updates customer records based on interactions.
  • Works within guidance to arrange and prioritize activities to meet business objectives.
  • Participates in team initiatives and shares feedback to improve processes and customer experience.
  • Performs other duties as assigned.
Job Requirements
  • High School Diploma or equivalent experience.
  • Must speak, read, and write English and French fluently.
  • Generally, a minimum of 3 years of Customer Service or Contact Center experience, with a focus on data entry, email, and/or live chat servicing.
  • Excellent written & verbal communication skills.
  • Proficient keyboard skills with a typing speed of 7,000 kph (alpha numeric).
Schedule
  • Full-time (40 hours/week), Monday-Friday, 8 hours per day
  • Shift: 5:45 AM - 2:15 PM PST or 8:30 AM - 5:00 PM PST

Business Unit:
Specialty Equipment
Salary Range:
$20.00 -$22.00
Benefits:
We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.
*Excludes seasonal employees and interns.

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