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Remote American Express Bilingual Jobs (NOW HIRING)

Sociable Society Talent

Tax Accountant Tampa, FL

Tampa, FL · On-site +1

$160K - $250K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Platinum American Express Card for business expenses and client entertainment. * Private jet card ... Remote/hybrid work arrangements. Ready to Join Us? We're not just offering a job -- we're offering ...

Acumen Solutions

Project Manager

Philadelphia, PA · Remote

  • Medical

  • Retirement

Industry and government leaders including American Express, Comcast, McKesson, the US Army, and the ... Remote work is not an option for this role Qualifications See "desired skills & experience ...

La Frontera Center Inc.

Remote Bilingual Specialist EMPACT

Tempe, AZ · Remote

$17.50 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In this position, the Bilingual Hotline Specialist will provide remote (from home) crisis phone ... EMPACT-SPC is licensed by the Arizona Department of Health Services and accredited by the American ...

Flex

Account Executive (Office/Remote)

$65K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... American Express, McKinsey Ai, and beyond Closed Series A with equity and debt funding ... runway Remote work w/ semi-annual offsites in exotic locations Silicon Valley VCs and angels ...

Flex

Account Executive (Office/Remote)

$65K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... American Express, McKinsey Ai, and beyond Closed Series A with equity and debt funding ... runway Remote work w/ semi-annual offsites in exotic locations Silicon Valley VCs and angels ...

Flex

Account Executive (Office/Remote)

Concord, NC · Remote

$65K - $100K/yr

... American Express, McKinsey Ai, and beyond Closed Series A with equity and debt funding ... runway Remote work w/ semi-annual offsites in exotic locations Silicon Valley VCs and angels ...

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How much do remote american express bilingual jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote american express bilingual in the United States is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.08 per hour, depending on experience, location, and employer.

What is a Remote American Express Bilingual?

A Remote American Express Bilingual job typically involves working from home to assist American Express customers in more than one language, such as English and Spanish. Employees in these roles may handle customer service inquiries, provide account support, or offer solutions tailored to card members’ needs. The position requires strong communication skills in both required languages, familiarity with financial products, and the ability to problem-solve efficiently. American Express provides the necessary training and equipment, allowing team members to deliver high-quality service from a remote location.

How does the Remote American Express Bilingual role typically collaborate with team members and customers across different time zones?

In the Remote American Express Bilingual role, collaboration with team members and customers often occurs through digital channels such as email, chat, and video conferencing. Because the customer base and team may be distributed across multiple time zones, flexibility in scheduling and clear communication are essential. Team members frequently coordinate via shared digital platforms and participate in regular virtual meetings to ensure alignment and support. The role also involves leveraging bilingual skills to bridge communication gaps and deliver exceptional service to a diverse clientele.

What are the key skills and qualifications needed to thrive as a Remote American Express Bilingual Customer Service Representative, and why are they important?

To thrive as a Remote American Express Bilingual Customer Service Representative, you need fluency in English and another language, excellent communication skills, and a high school diploma or equivalent. Familiarity with CRM software, secure payment systems, and call center platforms is typically required, along with any company-specific onboarding certifications. Outstanding interpersonal skills, problem-solving abilities, and adaptability make candidates stand out in this customer-facing role. These competencies ensure positive customer experiences, efficient issue resolution, and uphold the company's reputation in a remote environment.
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Remote American Express Bilingual jobs near you
Infographic showing various Remote American Express Bilingual job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 83% Full Time, 12% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,857 per year, or $21.6 per hour.

Hospitality Coordinator, Global Dining (West Coast)

American Express

Honolulu, HI • On-site, Remote

$26.20 - $43.87/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 2 days ago

New

American Express rating

8.6

Company rating: 8.6 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

23rd of 150 rated financial services

Job description


The American Express Global Dining team sits within the USCS organization. Our mission is to connect the world's best restaurants with the world's best customers through a trusted and innovative global Software as a Service (SaaS) platforms, built on the promise of access and unforgettable experiences.
Our SaaS platforms offer a wide range of features and functionality, managing reservations and tables, and tracking guest and restaurant data to help restaurants deliver the best hospitality to diners. Diners can discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners and Card Members are insiders, and we love having them at the table.
The Hospitality Coordinator is a member of the Hospitality Team and is responsible for managing the Tock customer experience. This role is responsible for providing best-in-class technical support through direct interaction with customers via emails, phone calls, chat messaging, and virtual training sessions. Please note that the schedule for this role will be Tuesday - Saturday, 2:30pm - 11pm CST.
Responsibilities
  • Assist customers with technical questions in real time via email, phone calls, and chat messaging, as scheduled
  • Reproduce and troubleshoot software and data issues in test environments and by using all other available programs and resources
  • Manage the escalation of incidents in a timely and efficient manner, following established guidelines and protocols
  • Maintain knowledge of Tock application, supported devices, third party integrations, processes, and policies and effectively communicate these to the customer
  • Serve as Tock's customer-facing point of contact, representing Tock's brand and setting proper customer expectations
  • Facilitate customized virtual training sessions for customers based on individual needs
  • Ensure incidents are accurately reported to management, and documented for customers
  • Collect and share customer feedback with internal teams and identify opportunities for product and process improvements
  • Provide regular two-way communication between the customer and Tock leaders, to provide strong team representation and set proper customer expectations
  • Collaborate with internal teams such as Executive Support, Fraud Prevention, Account Management, Implementation Management, Engineering, Product, Marketing, and Sales to ensure customer satisfaction
  • Ensure each week's recorded working hours are complete and accurate and that timecards are submitted on time
  • Acknowledge important communications from managers within 24 hours, or your next working day

Qualifications
  • At least 1 year of working in an office environment
  • Strong communication skills
  • 1-2 years of Hospitality or Restaurant experience
  • Highly organized and able to manage project timelines
  • Ability to be a team player
  • Be comfortable working on cases independently, while having the ability to escalate when necessary

Preferred Qualifications
  • Bachelor's Degree
  • Experience working in a remote setting
  • Hospitality leadership experience

About Us
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the Team
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.
The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

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