Customer Success Manager
$87K/yr
... to manage travel clients and increase adoption of our OBT, Altour One! The ideal candidate will ... Prospective Employee Privacy Policy #Li-remote
Customer Success Manager
$87K/yr
... to manage travel clients and increase adoption of our OBT, Altour One! The ideal candidate will ... Prospective Employee Privacy Policy #Li-remote
... to manage travel clients and increase adoption of our OBT, Altour One! The ideal candidate will ... Prospective Employee Privacy Policy #Li-remote Employment Type: FULL_TIME
... to manage travel clients and increase adoption of our OBT, Altour One! The ideal candidate will ... Prospective Employee Privacy Policy #Li-remote Employment Type: FULL_TIME
Overview At ALTOUR, we believe people are the driving force behind every meaningful connection ... Qualifications * 3 years of travel advisory experience * 3+ years' customer service experience ...
Overview At ALTOUR, we believe people are the driving force behind every meaningful connection ... Qualifications * 3 years of travel advisory experience * 3+ years' customer service experience ...
Overview At ALTOUR, we believe people are the driving force behind every meaningful connection ... Qualifications * 3 years of travel advisory experience * 3+ years' customer service experience ...
Overview At ALTOUR, we believe people are the driving force behind every meaningful connection ... Qualifications * 3 years of travel advisory experience * 3+ years' customer service experience ...
Remote Altour Travel information
See salary details
$26.5K - $29.7K
7% of jobs
$29.7K - $33K
11% of jobs
$36.1K is the 25th percentile. Wages below this are outliers.
$33K - $36.2K
7% of jobs
$36.2K - $39.4K
0% of jobs
$39.4K - $42.6K
0% of jobs
$42.6K - $45.9K
0% of jobs
$45.9K - $49.1K
3% of jobs
$49.1K - $52.3K
3% of jobs
$52.3K - $55.5K
8% of jobs
The median wage is $56.2K / yr.
$55.5K - $58.8K
48% of jobs
$58.8K - $62K
12% of jobs
$26.5K
$50K
$62K
How much do remote altour travel jobs pay per year?
As of Aug 25, 2026, the average yearly pay for remote altour travel in the United States is $49,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $57,500.00 per year, depending on experience, location, and employer.
What is a Remote Altour Travel consultant?
A Remote Altour Travel agent is a travel professional who works for Altour, a leading travel management company, from a remote or home-based location. Their main responsibilities include assisting clients with booking flights, hotels, car rentals, and other travel arrangements, while providing personalized service and travel advice. These agents use Altour’s systems and industry knowledge to find the best travel options, manage itineraries, and address client needs, all while working remotely. The role requires strong customer service skills, attention to detail, and proficiency with travel booking platforms.
What are the key skills and qualifications needed to thrive as a Remote Altour Travel consultant?
To thrive as a Remote Altour Travel Consultant, you need in-depth knowledge of travel booking, itinerary planning, and global destinations, often supported by experience in travel agencies or related certifications like CTA or CTC. Proficiency with Global Distribution Systems (GDS) like Sabre or Amadeus, as well as CRM and online booking tools, is typically required. Strong communication, attention to detail, and problem-solving skills help you provide excellent client service and handle travel disruptions. These abilities are crucial for delivering seamless travel experiences, maintaining client satisfaction, and efficiently managing complex travel arrangements remotely.
What are some common challenges faced by Remote Altour Travel consultants and how can they be successfully managed?
Remote Altour Travel Consultants often encounter challenges such as managing multiple client requests simultaneously, staying updated with constantly changing travel regulations, and maintaining effective communication with both clients and in-house teams. To successfully manage these challenges, consultants typically rely on strong organizational skills, utilize travel management software, and participate in regular virtual team meetings. Building relationships with airline and hotel partners, as well as staying proactive about industry updates, also helps ensure seamless client experiences and problem-solving in a remote setting.
What is the difference between Remote Altour Travel vs Remote Travel Consultant?
| Aspect | Remote Altour Travel | Remote Travel Consultant |
|---|---|---|
| Credentials | Travel certifications, industry knowledge | Travel certifications, industry knowledge |
| Work Environment | Remote, corporate travel agency | Remote, travel agency or independent |
| Employer & Industry | Altour Travel, corporate travel services | Various travel agencies, tourism industry |
Remote Altour Travel typically refers to roles within the Altour Travel agency focusing on corporate travel management, requiring specific certifications and industry experience. Remote Travel Consultants work for various agencies or independently, providing travel planning services. While both roles involve remote work and travel expertise, Remote Altour Travel positions are often tied to a specific employer with corporate clients, whereas Remote Travel Consultants may serve diverse clients across the travel industry.
More about Remote Altour Travel jobs
What are the most commonly searched types of Altour Travel jobs?
The most popular types of Altour Travel jobs are:
What job categories do people searching Remote Altour Travel jobs look for?
The top searched job categories for Remote Altour Travel jobs are:
Customer Success Manager
Remote
Internova Travel Group •
Traveler Accommodation • 5 - 10K employees5,001 - 10,000 employees
$87K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 26 days ago
Job description
Overview
At ALTOUR, we believe people are the driving force behind every meaningful connection - our clients' and our own. With more than 1,000 team members and a presence in over 80 countries, we are a globally recognized leader in corporate travel management and a proud division of Internova Travel Group, the highest-ranking American corporate travel management company (Business Travel News).
Our mission is to manage the complexities of connecting people so they can represent their brands in the most impactful way possible. That same philosophy shapes our workplace culture, one that evolves, improves, and empowers our people to grow and thrive.
We embrace innovation and leading-edge technology to create smarter, faster, and more tailored solutions - not just for our clients, but for each other. At ALTOUR, you'll be part of a collaborative, forward-thinking environment where your voice matters and your success is a shared journey. Click here for more information about Altour.
Responsibilities
Altour has an exciting opportunity for an experienced, client focused Customer Success Manager to manage travel clients and increase adoption of our OBT, Altour One! The ideal candidate will come from the corporate travel management industry and will drive activation, adoption, retention, and growth across a pooled portfolio in a digital-first environment. They will guide customers to self-serve through ALTOUR ONE and related tools; spot growth signals and risks; coordinate with the pooled offline desk only when needed. They will also help incubate accounts for graduation into higher tiers as usage and complexity increase.
• Monitor usage and spend trends; act on signals for churn risk and growth opportunity.
• Coach customers to achieve high OBT adoption (target 80%+, current: TBD) and use self-serve reporting.
• Run targeted outreach and nudges; partner with Marketing on lifecycle campaigns.
• Triage non-booking questions and coordinate escalations to the offline desk for complex air.
• Capture voice-of-customer; feed insights to Product, Supplier Relations, and Comm Ops.
• Hit portfolio KPIs: activation in 30/60/90, adoption %, NRR, CSAT/Digital NPS.
Qualifications
• 3-5+ years in Customer Success/Account Management in travel or SaaS-like environments.
• Comfortable with dashboards and basic analysis; turns data into next-best actions.
• Excellent written/verbal communication and customer education skills.
• Organized portfolio manager who thrives in standardized, digital-first workflows.
• Bias to automation; champions change that reduces effort for customers and teams.
PAY AND BENEFITS
Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance.
The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working.
This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company's financial goal achievement and individual performance.
Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.
Prospective Employee Privacy Policy
#Li-remote
At ALTOUR, we believe people are the driving force behind every meaningful connection - our clients' and our own. With more than 1,000 team members and a presence in over 80 countries, we are a globally recognized leader in corporate travel management and a proud division of Internova Travel Group, the highest-ranking American corporate travel management company (Business Travel News).
Our mission is to manage the complexities of connecting people so they can represent their brands in the most impactful way possible. That same philosophy shapes our workplace culture, one that evolves, improves, and empowers our people to grow and thrive.
We embrace innovation and leading-edge technology to create smarter, faster, and more tailored solutions - not just for our clients, but for each other. At ALTOUR, you'll be part of a collaborative, forward-thinking environment where your voice matters and your success is a shared journey. Click here for more information about Altour.
Responsibilities
Altour has an exciting opportunity for an experienced, client focused Customer Success Manager to manage travel clients and increase adoption of our OBT, Altour One! The ideal candidate will come from the corporate travel management industry and will drive activation, adoption, retention, and growth across a pooled portfolio in a digital-first environment. They will guide customers to self-serve through ALTOUR ONE and related tools; spot growth signals and risks; coordinate with the pooled offline desk only when needed. They will also help incubate accounts for graduation into higher tiers as usage and complexity increase.
• Monitor usage and spend trends; act on signals for churn risk and growth opportunity.
• Coach customers to achieve high OBT adoption (target 80%+, current: TBD) and use self-serve reporting.
• Run targeted outreach and nudges; partner with Marketing on lifecycle campaigns.
• Triage non-booking questions and coordinate escalations to the offline desk for complex air.
• Capture voice-of-customer; feed insights to Product, Supplier Relations, and Comm Ops.
• Hit portfolio KPIs: activation in 30/60/90, adoption %, NRR, CSAT/Digital NPS.
Qualifications
• 3-5+ years in Customer Success/Account Management in travel or SaaS-like environments.
• Comfortable with dashboards and basic analysis; turns data into next-best actions.
• Excellent written/verbal communication and customer education skills.
• Organized portfolio manager who thrives in standardized, digital-first workflows.
• Bias to automation; champions change that reduces effort for customers and teams.
PAY AND BENEFITS
Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance.
The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working.
This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company's financial goal achievement and individual performance.
Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.
Prospective Employee Privacy Policy
#Li-remote
About Internova Travel Group
Sourced by ZipRecruiter
Industry
Traveler accommodation
Company size
5,001 - 10,000 Employees
Headquarters location
New York, NY, US
Year founded
2008