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Remote Airline Reservation Agent Jobs (NOW HIRING)

Hogg Robinson Group

$39K - $72K/yr

... remote team, providing outstanding service to our corporate business clients. We're most proud of ... airline reservation) * Resolving customer issues quickly and independently / with supplier

Hogg Robinson Group

Travel Consultant

Charleston, WV · On-site +1

$39K - $72K/yr

... remote team, providing outstanding service to our corporate business clients. We're most proud of ... airline reservation) * Resolving customer issues quickly and independently / with supplier

Hogg Robinson Group

$39K - $72K/yr

... remote team, providing outstanding service to our corporate business clients. We're most proud of ... airline reservation) * Resolving customer issues quickly and independently / with supplier

Hogg Robinson Group

Travel Consultant

Charleston, WV · On-site +1

$39K - $72K/yr

... remote team, providing outstanding service to our corporate business clients. We're most proud of ... airline reservation) * Resolving customer issues quickly and independently / with supplier

Hogg Robinson Group

Travel Consultant

Charleston, WV · On-site +1

$39K - $72K/yr

... remote team, providing outstanding service to our corporate business clients. We're most proud of ... airline reservation) * Resolving customer issues quickly and independently / with supplier

Hogg Robinson Group

$39K - $72K/yr

... remote team, providing outstanding service to our corporate business clients. We're most proud of ... airline reservation) * Resolving customer issues quickly and independently / with supplier

Auberge Collection

Reservation Sales Agent

Kamuela, HI · On-site +1

$22.72/hr

Our remote reservations sales associates are responsible for ensuring a superior guest first impression of our unique resorts by complying with Auberge Collection call quality standards while ...

AAA Auto Club Group

Virtual Travel Agent

Concord, NC · Remote

$10K/mo

In this remote role,you'llbuild lasting customer relationships,identifyopportunities to meet ... International Airlines Travel Agent Network Card (IATAN), with benefits that may include hotel and ...

AAA Auto Club Group

Virtual Travel Agent

Dearborn, MI · On-site +1

$10K/mo

Remote Position Schedule / Shift : Must be available to work the schedules below: * Sunday ... International Airlines Travel Agent Network Card (IATAN), with benefits that may include hotel and ...

Beaver Run Resort

Bilingual Reservations Agent

$20 - $23/hr

... reservation support to both Spanish and English speaking guests. Reservations Agents are often the ... Fully remote optional after onsite training is complete- must reside within the state of Colorado ...

The State of Arizona

RACING SPECIAL AGENT

Phoenix, AZ · On-site +1

$67K - $77K/yr

... reservation activities; and provides and supports prevention, education, and treatment programs for ... All work, including remote work, should be performed within Arizona unless an exception is properly ...

Beaver Run Resort

Bilingual Spanish Reservations Agent

$20 - $23/hr

... reservation support to both Spanish and English speaking guests. Reservations Agents are often the ... Fully remote optional after onsite training is complete- must reside within the state of Colorado ...

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How much do remote airline reservation agent jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote airline reservation agent in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote airline reservation agent?

To thrive as a Remote Airline Reservation Agent, you need strong customer service abilities, attention to detail, and familiarity with reservation protocols, often supported by a high school diploma or equivalent. Experience with Global Distribution Systems (GDS) such as Sabre, Amadeus, or Galileo, and proficiency in CRM software is typically required. Excellent communication, problem-solving skills, and the ability to remain calm under pressure make someone stand out in this position. These skills are crucial for efficiently handling customer inquiries and changes, ensuring a positive experience for travelers and supporting the airline’s operations.

What is a remote airline reservation agent?

A Remote Airline Reservation Agent assists customers with booking flights, making changes to reservations, and providing travel information, all while working from home. They typically handle phone calls, emails, or chat inquiries to ensure a smooth booking experience. Strong communication skills, attention to detail, and knowledge of airline policies are essential for this role. It often requires the ability to multitask and provide excellent customer service under pressure.

What challenges might I face working remotely as an airline reservation agent, and how can I succeed in overcoming them?

Working remotely as an Airline Reservation Agent can present challenges such as managing time effectively, maintaining consistent motivation without direct supervision, and troubleshooting technical issues independently. You may also need to quickly adapt to system updates or new airline policies while ensuring a seamless experience for customers. Succeeding in this role involves strong self-discipline, excellent written and verbal communication skills, and a proactive approach to seeking help or resources when needed. Many employers offer robust training, virtual support teams, and regular check-ins to help you stay connected and perform your best in a remote setting.

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What cities are hiring for Remote Airline Reservation Agent jobs?

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Remote Airline Reservation Agent jobs near you
Infographic showing various Remote Airline Reservation Agent job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

Sr. Airline Ticketing Specialist

Internova Travel Group

Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Overview
Nexion Travel Group is a fully accredited host agency, offering membership to independent travel professionals since 1995. As part of Internova Travel Group, Nexion Travel Group provides ticketing, operations and fulfillment support to independent travel professionals coupled with best-in-class tools, technology, marketing, education and support. Nexion Travel Group is the complete host agency for multi-agent agencies, corporate agencies, experienced agents and those new to the industry. For more information about Nexion, click here.
Responsibilities
The Sr. Airline Ticketing Specialist ensures that established performance metrics and service levels are met. Support Nexion objectives for agent satisfaction, retention and account profitability objectives as measured by key performance indicators and department goals.
Ticketing Functions
  • Perform day-to-day ticketing functions in 3 GDS' working from emails, queues and phone calls supporting Nexion customers for both general ticketing and group ticketing.
  • Perform to an accuracy of 99% or higher when ticketing transactions.
  • Maintain quality in complex exchanges, voids and refunds in 3 GDS'
  • Handles exception ticketing, customer calls, queue management and emails in a call center environment
  • Ability to work a varied schedule including Weekends and Holidays.
  • Good skills balancing cash sales when dealing with group ticketing.
  • Ability to keep good records and files to ensure mandated ticketing dates.
  • Building Relationships with internal and external customers
  • Build relationships with external clients by participating in discussions and proactively suggesting solutions for the resolution of client issues as needed
  • Managing group air bookings with stellar accuracy
  • Encourage a cooperative and harmonious working climate conducive to maximum employee morale and productivity

Productivity & Efficiency
  • Makes suggestions for best methods and implementation for reducing cost, increasing revenue opportunities, and improving overall profitability across the production area of the company.
  • Identify and implement opportunities to increase automated quality control processes to enable auto-ticketing and reduce exposure to fraud
  • Ability to complete group ticketing in a timely manner to ensure the validity of fares.

Quality Standards
  • Responsible for supporting the operational recommendations to achieve customer service & call quality measurements.

Business & Operational Acumen
  • Performs other duties and responsibilities as required, assigned or requested, including special projects

Qualifications
  • Minimum 5 years multi-GDS ticketing experience
  • Understanding of the travel agency business.
  • Strong knowledge and experience in operational procedures and metrics as well as an understanding of customer service relationships
  • Proficient in ticketing in at least one GDS system with the ability to learn all other GDS'
  • Positive attitude with a drive for personal and business success.
  • Understanding of airline group policies and procedures.
  • Good business verbal, presentation, and written communication skills.
  • Experience in customer service and operational standards
  • Remain calm and steady under pressure.
  • Ability to handle multiple transactions simultaneously.
  • Ability to work a varied schedule including Weekends and Holidays.

PAY AND BENEFITS
Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance.
The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working.
This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company's financial goal achievement and individual performance.
Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.
Prospective Employee Privacy Policy
#Li-remote
#Nexion LLC

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