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Remote Air Talk Wireless Jobs (NOW HIRING)

Alorica

Remote Customer Solutions Representative

Plantation, FL · Remote

$15.25 - $20.75/hr

We do not accept Satellite, Dial-up or Wireless Internet connections (5G). * Your workstation must ... We don't just talk about culture-we build it, live it, and keep making lives better every day. What ...

Arctic Catering

Housekeeper - Remote

Anchorage, AK · On-site +1

$14 - $18/hr

Must be able to travel in all means of air and ground transportation commonly used in remote Alaska ... Frequently required to talk or hear, and to use hands to finger, handle or feel, push, pull, and ...

OneOncology

IT Project Technician II

Charleston, WV · Remote

... remote-based, full-time position with 50-60% travel. Candidates may be located anywhere in the ... S. butmust be able to travel by air to practice sites across the country, often for multi-day on ...

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How much do remote air talk wireless jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote air talk wireless in the United States is $15.42, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $16.35 per hour, depending on experience, location, and employer.

What is a Remote Air Talk Wireless?

A Remote Air Talk Wireless job typically involves working from home to assist customers with AirTalk Wireless services. This can include answering questions about plans, troubleshooting devices, processing orders, and providing general support over the phone or online. Employees in these roles need good communication skills, basic technical knowledge, and familiarity with AirTalk Wireless products. Remote positions offer flexibility and the ability to work from any location with a stable internet connection. These jobs are well-suited for people who prefer customer service work and enjoy helping others solve problems.

What are the key skills and qualifications needed to thrive as a Remote Air Talk Wireless customer service representative?

To thrive as a Remote AirTalk Wireless Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service protocols, typically supported by a high school diploma or equivalent. Proficiency with customer relationship management (CRM) software, online chat platforms, and basic troubleshooting tools is often required. Patience, active listening, and adaptability are essential soft skills for managing diverse customer inquiries and resolving issues efficiently. These skills and qualities are crucial for ensuring customer satisfaction, building brand loyalty, and maintaining smooth remote operations.

What are some common challenges faced by Remote Air Talk Wireless customer service representatives, and how can they be managed?

Remote Air Talk Wireless customer service representatives often face challenges such as managing high call volumes, troubleshooting technical issues remotely, and maintaining effective communication with customers who may have limited technical knowledge. To manage these challenges, representatives rely on clear communication, patience, and up-to-date knowledge of the company's products and services. Additionally, collaborating with technical support teams and utilizing available resources can help in resolving complex issues efficiently and ensuring customer satisfaction.

What is the difference between Remote Air Talk Wireless vs Customer Service Representative?

AspectRemote Air Talk WirelessCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote, home-basedRemote or in-office, customer-facing
Industry UsageTelecommunications, wireless servicesVarious industries including retail, tech, telecom
Job FocusTechnical support, account managementCustomer inquiries, issue resolution

Remote Air Talk Wireless roles typically focus on technical support and account management within the telecommunications industry, requiring communication skills and remote work setup. Customer Service Representatives also handle customer inquiries but may work across multiple industries and often focus on general customer support. Both roles share similar credentials but differ in industry focus and job scope.

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Cities with the most Remote Air Talk Wireless job openings:

What are the most commonly searched types of Air Talk Wireless jobs?

The most popular types of Air Talk Wireless jobs are:

What states have the most Remote Air Talk Wireless jobs?

States with the most job openings for Remote Air Talk Wireless jobs include:

What job categories do people searching Remote Air Talk Wireless jobs look for?

The top searched job categories for Remote Air Talk Wireless jobs are:

Remote Air Talk Wireless jobs near you
Infographic showing various Remote Air Talk Wireless job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $32,076 per year, or $15.4 per hour.

Remote Customer Solutions Representative

Alorica

Plantation, FL • Remote

$15.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Alorica rating

5.4

Company rating: 5.4 out of 10

Based on 189 frontline employees who took The Breakroom Quiz

48th of 72 rated call and contact centers

Job description

Remote Customer Solutions Representative

Location: "Work at Home 

Employment Type: Full-time 

Supporting:  Telecom Sales and Service

About Us

We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else.

As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.

Here's What the Job Really Looks Like

As an Inbound Customer Solutions Representative, you will be the first point of contact for customers seeking assistance with their wireless or telecom services. In this role, you will deliver exceptional customer support by answering incoming calls, resolving inquiries, and providing solutions with empathy and professionalism. You will be assisting customers with a wide range of technical and service related concerns, including issues with calling, texting, network connectivity, slow data, and 5G home internet devices.

Key Responsibilities

  • Provide outstanding customer service by responding to inbound calls, assisting with questions regarding service plans, upgrades, added services, and billing. 
  • Take full ownership of issue resolution while maintaining a professional and positive attitude. 
  • Perform troubleshooting for mobile devices and networking issues
  • Act as an advocate for the customer by listening carefully, showing compassion, and working to resolve concerns with patience and understanding.
  • Effectively de-escalate challenging situations while maintaining a calm and positive demeanor.
  • identify sales opportunities to enhance customer accounts through additional products or services that enhance the customer experience
  • Work collaboratively within a supportive and engaging call center team environment.
  • Success in this role requires customer focus, technical aptitude, multitasking ability, problem solving skills, processing accuracy, and adherence to quality and security standards. 

Qualifications: 

  • Candidates must be at least 18 years old, possess a high school diploma or equivalent
  • This role requires strong computer literacy, the ability to navigate multiple systems at once
  • A passion for helping people and creating a positive customer experience.
  • Prior customer service or contact center experience, along with familiarity with telecom products, billing systems, and mobile operating systems, is preferred.
  • Strong communication and active listening skills.
  • Demonstrate punctuality and reliability, and maintain flexibility to work various shifts including evenings, weekends, and holidays. 
 
What'll Set You Up for Success

 

 
Required:
  • High school diploma or GEDin hand for upload verification at time of interview
  • 6+ months of customer service or sales experience preferred
  • Work at home environment is in a private residence and matches the address listed on file
  • Comfortable working with company-issued equipment such as a webcam if applicable.
  • An Internet/Broadband Internet Connection such as DSL or Cable only. We do not accept Satellite, Dial-up or Wireless Internet connections (5G).
  • Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps.

 
For Internal Candidates:
  • Must not be on any corrective action or performance plans
  • Must have held your current position for 6+ months
  • Must have relevant industry/program experience

 
Location Note: We are only considering candidates and hiring for this position in the following states:  Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Maryland, Michigan, Mississippi, Missouri, Nebraska, New Jersey, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia and West Virginia.

 

 
Why Alorica?

 
Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.

 

 
TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day.

 

 
What We Offer:
  • Health, dental, and vision coverage with HSA options
  • Paid time off
  • Flexible pay options: daily or weekly pay
  • 401(k) retirement plan
  • Leadership development programs that really grow your career
  • Open access courses through Alorica Academy
  • Paid training and tuition reimbursement
  • Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
  • Employee assistance program for personal and professional support
  • Additional voluntary benefits to meet your individual needs

 
Our Values

 
Bold - We challenge conventions and take smart risks 
Relentless - We deliver results, no matter what it takes 
Connected - We work as One Alorica because we're stronger together 
True - We show up as our authentic selves, every single day

 
Ready to Join Us?

 
If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk.

 
Apply Today!

 
Equal Opportunity Employer - Veterans/Disabled

 
DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification.

 
#AloricaJobs #CallCenter #CustomerServiceJobs

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