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Cotiviti

Temporary Record Associate Agent 1

$17/hr

Overview The purpose of the MIPS (Medical Image Processing) Agent is to review and associate ... This is a REMOTE Position and TEMPORARY for up to 6 months. Responsibilities * Review medical ...

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As of Jul 16, 2026, the average hourly pay for remote agent in Oregon is $28.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $38.12 per hour, depending on experience, location, and employer.

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To excel as a Remote Agent, you need strong customer service abilities, effective communication skills, and proficiency with computers, often supported by a high school diploma or equivalent. Familiarity with CRM platforms, call center software, and secure remote connectivity tools is usually required. Standout candidates are self-motivated, organized, and able to manage their time independently while remaining engaged with a virtual team. These skills are crucial for efficiently resolving customer inquiries, meeting performance goals, and maintaining productivity in a remote work environment.

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A Remote Agent is a professional who works from home or another remote location to provide customer service, sales, technical support, or other services for a company. They typically communicate with clients via phone, email, or chat and use digital tools to perform their tasks. This role requires strong communication skills, the ability to work independently, and a reliable internet connection. Many companies hire Remote Agents to handle customer inquiries, process transactions, or troubleshoot technical issues.

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Remote Agents often contend with staying motivated and focused without in-person supervision, as well as handling high volumes of customer interactions throughout the day. Managing distractions at home, maintaining effective communication with team members, and troubleshooting technical issues independently are typical hurdles. Successful Remote Agents establish a dedicated workspace, set clear daily routines, and leverage available communication platforms to stay connected with colleagues and supervisors. Companies frequently offer training and ongoing support to help agents navigate these challenges and ensure a positive remote work experience.

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Infographic showing various Remote Agent job openings in Oregon as of July 2026, with employment types broken down into 92% Full Time, 5% Part Time, 2% Contract, and 1% Nights. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $59,922 per year, or $28.8 per hour.
Temporary Record Associate Agent 1

Temporary Record Associate Agent 1

Cotiviti

Remote

$17/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Cotiviti rating

8.3

Company rating: 8.3 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

42nd of 210 rated it services

Job description

Overview

The purpose of the MIPS (Medical Image Processing) Agent is to review and associate medical records to the appropriate requests while maintaining adequate production and quality levels through tracked metrics.

This is a REMOTE Position and TEMPORARY for up to 6 months.

Responsibilities
  • Review medical records and associate individual records to the correct location for client downloading.
  • Perform quality checks prior to associating each record for download, ensuring all protected health information is safeguarded in the client record.
  • Responsible for identifying incoming invoices and provide to the PIQ lead.
  • Process incoming authorizations for request of records in a timely manner as outlined by Cotiviti process.
  • Completes all responsibilities as outlined on annual Performance Plan.
  • Completes all special projects and other duties as assigned.
  • Must be able to perform duties with or without reasonable accommodation.

This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change.

Qualifications
  • High School diploma, GED, or equivalent work experience.
  • Some previous healthcare experience preferred, specifically with medical records.
  • Self-motivated with a high degree of ownership/accountability, with strong attention to detail (including planning, executing, and follow-up procedures).
  • Effective written and verbal communication skills required.
  • Demonstrable punctuality and ability to maintain a consistent schedule.

Mental Requirements:

  • Communicating with others to exchange information.
  • Assessing the accuracy, neatness, and thoroughness of the work assigned.
  • Ability to meet team minimum metrics which requires fast pacing while still maintaining quality of work (i.e. lack of errors).

Physical Requirements and Working Conditions:

  • Remaining in a stationary position, often standing or sitting for prolonged periods.
  • Repeating motions that may include the wrists, hands, and/or fingers.
  • Must be able to provide a dedicated, secure work area. FREE FROM DISTRACTION or competing priorities.
  • Must be able to provide high-speed internet access/connectivity and office setup and maintenance.
  • No adverse environmental conditions expected.

Base compensation is $17.00 per hour.

Nonexempt employees are eligible to receive overtime pay for hours worked in excess of 40 hours in a given week, or as otherwise required by applicable state law.

Date of posting: 06/23/2026

Applications are assessed on a rolling basis. We anticipate that the application window will close on 07/10/2026, but the application window may change depending on the volume of applications received or close immediately if a qualified candidate is selected.

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#entrylevel

Employment Type: OTHER

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