About Relay Payments Relay Payments is a modern, digital payment network for the trucking and logistics industries. Trusted by more than 500,000 drivers, 100,000 carriers, and 3,000 truck stops ...
About Relay Payments Relay Payments is a modern, digital payment network for the trucking and logistics industries. Trusted by more than 500,000 drivers, 100,000 carriers, and 3,000 truck stops ...
Credit Analyst
Atlanta, GA ยท Hybrid
About Relay Payments Relay Payments is a modern, digital payment network for the trucking and logistics industries. Trusted by more than 500,000 drivers, 100,000 carriers, and 3,000 truck stops ...
Credit Analyst
Atlanta, GA ยท Hybrid
About Relay Payments Relay Payments is a modern, digital payment network for the trucking and logistics industries. Trusted by more than 500,000 drivers, 100,000 carriers, and 3,000 truck stops ...
Senior Director, Sales
Raleigh, NC ยท On-site
Relay is the Intelligent System of Action for the physical economy. While the digital revolution ... Logistics). * Stay ahead of industrial trends to help Directors refine their specific segment ...
Senior Director, Sales
Raleigh, NC ยท On-site
Relay is the Intelligent System of Action for the physical economy. While the digital revolution ... Logistics). * Stay ahead of industrial trends to help Directors refine their specific segment ...
Enterprise Solutions Architect
Atlanta, GA ยท On-site
About Relay Payments Relay Payments is a modern, digital payment network for the trucking and logistics industries. Trusted by more than 500,000 drivers, 100,000 carriers, and 3,000 truck stops ...
Enterprise Solutions Architect
Atlanta, GA ยท On-site
About Relay Payments Relay Payments is a modern, digital payment network for the trucking and logistics industries. Trusted by more than 500,000 drivers, 100,000 carriers, and 3,000 truck stops ...
About Relay Payments Relay Payments is a modern, digital payment network for the trucking and logistics industries. Trusted by more than 500,000 drivers, 100,000 carriers, and 3,000 truck stops ...
About Relay Payments Relay Payments is a modern, digital payment network for the trucking and logistics industries. Trusted by more than 500,000 drivers, 100,000 carriers, and 3,000 truck stops ...
Enterprise Solutions Architect
Atlanta, GA ยท On-site
About Relay Payments Relay Payments is a modern, digital payment network for the trucking and logistics industries. Trusted by more than 500,000 drivers, 100,000 carriers, and 3,000 truck stops ...
New
Enterprise Solutions Architect
Atlanta, GA ยท On-site
About Relay Payments Relay Payments is a modern, digital payment network for the trucking and logistics industries. Trusted by more than 500,000 drivers, 100,000 carriers, and 3,000 truck stops ...
New
Administrative and Warehouse Associate
Vandalia, OH ยท On-site
$17 - $18/hr
Relay Express, a leading logistics company, is seeking a detail-oriented and proactive Administrative and Warehouse Associate to join our dynamic team. This position is ideal for a patent looking to ...
Administrative and Warehouse Associate
Vandalia, OH ยท On-site
$17 - $18/hr
Relay Express, a leading logistics company, is seeking a detail-oriented and proactive Administrative and Warehouse Associate to join our dynamic team. This position is ideal for a patent looking to ...
Relay is the Intelligent System of Action for the physical economy. While the digital revolution ... Logistics). * Stay ahead of industrial trends to help Directors refine their specific segment ...
Relay is the Intelligent System of Action for the physical economy. While the digital revolution ... Logistics). * Stay ahead of industrial trends to help Directors refine their specific segment ...
Enterprise Solutions Engineer
Atlanta, GA ยท On-site
About Relay Payments Relay Payments is a modern, digital payment network for the trucking and logistics industries. Trusted by more than 500,000 drivers, 100,000 carriers, and 3,000 truck stops ...
New
Enterprise Solutions Engineer
Atlanta, GA ยท On-site
About Relay Payments Relay Payments is a modern, digital payment network for the trucking and logistics industries. Trusted by more than 500,000 drivers, 100,000 carriers, and 3,000 truck stops ...
New
Logistics Coordinator - Petal, MS
Petal, MS ยท On-site
$19 - $25.25/hr
As a Logistics Coordinator you will be the one to relay information between drivers and customers to insure proper equipment is used and orders are delivered in a safe and timely manner. A great ...
Logistics Coordinator - Petal, MS
Petal, MS ยท On-site
$19 - $25.25/hr
As a Logistics Coordinator you will be the one to relay information between drivers and customers to insure proper equipment is used and orders are delivered in a safe and timely manner. A great ...
Relay is the Intelligent System of Action for the physical economy. While the digital revolution ... Logistics). * Stay ahead of industrial trends to help Directors refine their specific segment ...
Relay is the Intelligent System of Action for the physical economy. While the digital revolution ... Logistics). * Stay ahead of industrial trends to help Directors refine their specific segment ...
Enterprise Solutions Engineer
Atlanta, GA ยท On-site
About Relay Payments Relay Payments is a modern, digital payment network for the trucking and logistics industries. Trusted by more than 500,000 drivers, 100,000 carriers, and 3,000 truck stops ...
Enterprise Solutions Engineer
Atlanta, GA ยท On-site
About Relay Payments Relay Payments is a modern, digital payment network for the trucking and logistics industries. Trusted by more than 500,000 drivers, 100,000 carriers, and 3,000 truck stops ...
Logistics Coordinator - Petal, MS
$19.25 - $25.75/hr
As a Logistics Coordinator you will be the one to relay information between drivers and customers to insure proper equipment is used and orders are delivered in a safe and timely manner. A great ...
Logistics Coordinator - Petal, MS
$19.25 - $25.75/hr
As a Logistics Coordinator you will be the one to relay information between drivers and customers to insure proper equipment is used and orders are delivered in a safe and timely manner. A great ...
Freight Dispatching / Logistics / Transportation Operations Level: Entry Level / Experienced ... Relay operational updates * Assist with workflow needs Qualifications * Good communication skills
Freight Dispatching / Logistics / Transportation Operations Level: Entry Level / Experienced ... Relay operational updates * Assist with workflow needs Qualifications * Good communication skills
Bilingual Account Executive
Atlanta, GA ยท On-site
About Relay Payments Relay Payments is a modern, digital payment network for the trucking and logistics industries. Trusted by more than 500,000 drivers, 100,000 carriers, and 3,000 truck stops ...
Bilingual Account Executive
Atlanta, GA ยท On-site
About Relay Payments Relay Payments is a modern, digital payment network for the trucking and logistics industries. Trusted by more than 500,000 drivers, 100,000 carriers, and 3,000 truck stops ...
Credit Analyst
Atlanta, GA ยท On-site
About Relay Payments Relay Payments is a modern, digital payment network for the trucking and logistics industries. Trusted by more than 500,000 drivers, 100,000 carriers, and 3,000 truck stops ...
Credit Analyst
Atlanta, GA ยท On-site
About Relay Payments Relay Payments is a modern, digital payment network for the trucking and logistics industries. Trusted by more than 500,000 drivers, 100,000 carriers, and 3,000 truck stops ...
Class A CDL | Hazmat Relay Flex Driver | Manteca CA
Manteca, CA ยท On-site
$28/hr
Must meet DOT requirements The CPC Logistics driver staffing operations center serving Manteca, CA is hiring Class A CDL Relay Hazmat driver to complete a relay swap with another driver out in Delano ...
Class A CDL | Hazmat Relay Flex Driver | Manteca CA
Manteca, CA ยท On-site
$28/hr
Must meet DOT requirements The CPC Logistics driver staffing operations center serving Manteca, CA is hiring Class A CDL Relay Hazmat driver to complete a relay swap with another driver out in Delano ...
Amazon is building the earth's best transportation and logistics business. Our people are builders ... team as a Relay Account Support Specialist. In this role, you will be primarily focused on ...
Amazon is building the earth's best transportation and logistics business. Our people are builders ... team as a Relay Account Support Specialist. In this role, you will be primarily focused on ...
Relay Account Support Specialist, Relay Account Support, Relay Account Services
Nashville, TN ยท On-site
Amazon is building the earth's best transportation and logistics business. Our people are builders ... team as a Relay Account Support Specialist. In this role, you will be primarily focused on ...
Relay Account Support Specialist, Relay Account Support, Relay Account Services
Nashville, TN ยท On-site
Amazon is building the earth's best transportation and logistics business. Our people are builders ... team as a Relay Account Support Specialist. In this role, you will be primarily focused on ...
Warehouse Associate
Fairfield, OH ยท On-site
$18 - $20/hr
Warehouse Operations Manager Relay Express, a leading logistics company, is seeking a detail-oriented and proactive Warehouse Associate to join our dynamic team. As a Warehouse Associate, you will be ...
Warehouse Associate
Fairfield, OH ยท On-site
$18 - $20/hr
Warehouse Operations Manager Relay Express, a leading logistics company, is seeking a detail-oriented and proactive Warehouse Associate to join our dynamic team. As a Warehouse Associate, you will be ...
Relay Logistics information
See salary details
$13.94 - $15.73
5% of jobs
$15.73 - $17.53
11% of jobs
$18.30 is the 25th percentile. Wages below this are outliers.
$17.53 - $19.32
20% of jobs
The median wage is $20.92 / hr.
$19.32 - $21.11
15% of jobs
$21.11 - $22.90
20% of jobs
$23.35 is the 75th percentile. Wages above this are outliers.
$22.90 - $24.69
12% of jobs
$24.69 - $26.49
10% of jobs
$26.49 - $28.28
4% of jobs
$28.28 - $30.07
1% of jobs
$30.07 - $31.86
0% of jobs
$31.86 - $33.65
1% of jobs
$13
$21
$33
How much do relay logistics jobs pay per hour?
What is a Relay Logistics job?
A Relay Logistics job typically involves coordinating transportation and supply chain operations using a relay system, where drivers or shipments are transferred at checkpoints to improve efficiency. These roles focus on optimizing delivery times, managing inventory, and ensuring smooth handoffs between different logistics teams. Responsibilities may include tracking shipments, planning routes, and communicating with drivers and warehouses. This system helps reduce transit times and driver fatigue while maintaining a steady flow of goods.
What are the key skills and qualifications needed to thrive in the Relay Logistics position, and why are they important?
To excel in Relay Logistics, you need strong organizational skills, attention to detail, and experience in supply chain or transportation coordination, often complemented by a relevant degree or industry certification. Familiarity with logistics management software, GPS tracking systems, and inventory management tools is commonly required. Excellent communication, problem-solving abilities, and the capacity to work collaboratively under time pressure distinguish high performers in this field. These skills ensure the smooth and efficient movement of goods, timely deliveries, and seamless coordination among stakeholders.
What are the main challenges faced by professionals working in Relay Logistics?
One of the main challenges in Relay Logistics is managing time-sensitive deliveries across multiple handoff points, often while responding to unexpected disruptions such as traffic delays or equipment issues. Professionals in this role must quickly adapt to changing schedules and communicate effectively with drivers, warehouse staff, and customers to ensure a coordinated process. Balancing efficiency with compliance and safety standards is also a daily priority. Working in this environment can be fast-paced, but it offers valuable experience in problem-solving, teamwork, and logistics operations, providing a strong foundation for career growth.

Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 9 days ago
Job description
Relay Payments is a modern, digital payment network for the trucking and logistics industries. Trusted by more than 500,000 drivers, 100,000 carriers, and 3,000 truck stops nationwide, Relay has brought efficiency and automation to an industry historically reliant on cash, checks, and cards. Relay has joined forces with industry leaders like Pilot, Love's, Maverik, Schneider, Old Dominion, Lineage Logistics, and others to provide secure, reliable over-the-road transactions. Founded in 2019, our Atlanta-based fintech includes more than 150 team members and has won awards for product innovation, customer service, and organizational culture. For more information about Relay, visit relaypayments.com.
About The Role
Relay Payments is seeking an Enterprise Technical Account Manager to take primary ownership and accountability for meeting and exceeding customer retention, satisfaction, and adoption targets within a multi-million dollar portfolio of Relay's largest strategic customers. The Enterprise Technical Account Manager will drive enterprise customer success through strategic relationship management, technical integrations, and end-to-end implementation. You'll have a proven ability to partner with Sales to manage complex implementation projects, deliver seamless API and flat file integrations, and accelerate customer adoption from discovery through post-go-live support. A customer advocate with a strong product mindset, you'll own and prioritize product roadmap enhancements and champion customer feedback to influence product development.
- Lead technical presentations, conduct implementation planning, manage project timelines, mitigate risks, and deliver quarterly business reviews that align customer goals with business outcomes
- Work alongside Sales to conduct integration discovery, follow up meetings, implementation and rollout plans, and more
- Project manage the end-to-end implementation process for Enterprise clients requiring excellent stakeholder management, proactive communication, organized project plans, weekly reporting updates, and more
- Prepare and deliver technical presentations explaining products or services to existing and prospective customers
- Implement and project manage integration implementations for customers from initial customer request through testing and post-implementation follow-up
- Attend weekly internal pipeline review meetings to provide integration case status updates
- Exceed quality and service standards, including customer contractual deliverables related to the implementation process; define metrics for measuring customer satisfaction
- Detect potential roadblocks and implement solutions when issues threaten to delay the timeline or impact budget or business operations
- Establish regular customer calls throughout adoption phase to transition customers into full utilization of the solution
- Provide support and serve as the main point of contact to customers post go-live
- Conduct quarterly business reviews and formal presentations with your customers
- Drive customer discovery and execution of the product roadmap and set feature priorities through data-driven and customer-centric considerations that support our strategic business goals
- Consistently develop and document detailed product requirements, user stories, acceptance criteria, and success measures
- Develop trusted strategic relationships with key internal stakeholders to provide appropriate levels of support to these key partnerships to maintain existing revenue and unlock new opportunities for the business
- Execute a win-win strategy for your portfolio that drives value to all parties and positions Relay as a top strategic partner
About You
- 7+ years of experience building customer relationships and books of business in a complex environment with enterprise level customers
- Customer Success or Account Management experience with a strong track record of meeting KPIs
- Experience with financial money movement, high level understanding of account payables and receivables functions
- Passion for delivering value-realization outcomes to customers
- Excellent communication, presentation, and collaboration skills; ability to work with a variety of stakeholders including C level executives
- Excellent organization skills; experience maintaining detailed project plans, meeting deadlines, and proactively surfacing risks and issues
- High ability to multi-task and think quickly to help solve issues
- Enjoys being challenged and is focused on continuous professional development and career progression
- Experience working with product managers helping drive product development
- You have owned the implementation process from problem discovery to rollout
- You are the champion of the customer, while remaining laser focused on delivering business impact
- You have an end-to-end mindset: you use structured, diligent thinking to understand all key components necessary to drive a product's ongoing success
- You are an adaptive problem solver, willing to Own the Work and fill in gaps across roles and responsibilities as needed to make your customers successful
- Experience helping sales close deals that require technical integrations
- Effective communication in stakeholder meetings and ability to translate complex technical language into actionable insights
- Highly organized with the ability to manage time, multitask, and work collaboratively in a fast-paced, deadline driven environment
- General understanding about API's
- Thrives in a high performance culture
- Proficient in Google's suite of products
Our Core Values
- Invent the Future - We embrace the spirit of invention, the idea that there's always a better way. Together we dream big, fail fast, drive forward, and find creative solutions where others see roadblocks. We prize grit, resilience and speed as we work to transform our industry and to move it into the future.
- Own the Work -Our work is a source of personal pride and fulfillment. We're here because we relish a challenge and enjoy the exercise of proactively identifying and solving problems. We understand the power of accountability and are in constant pursuit of "more and better" for our customers, our partners and ourselves.
- We're in it Together - We're all in, committed to, and driven by our shared ambition and vision; we understand that alignment and collaboration are imperative. We set aside our ego to actively sync with one another, becoming greater than the sum of our parts. We are consistently open and generous with information, clear, concise and direct in our communication.
Why Relay Payments
- This is a game-changing chance to join one of Atlanta's best-funded, most well-positioned fintech start-ups.
- We are generously sharing equity in the company - everyone's an owner!
- We invest in your future with our 401K match program and dedicated personal/professional development funds.
- Do what's best for your mental, physical and emotional health with our "Unlimited/Be Reasonable" PTO policy.
- We offer competitive benefits including medical, dental and vision insurance.
- And lots, lots more!
About Relay Payments
Sourced by ZipRecruiter
Industry
Transportation and warehousing
Company size
51 - 200 Employees
Headquarters location
Atlanta, GA, US
Year founded
2019