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Relationship Manager Jobs in Decatur, GA (NOW HIRING)

Pinnacle Promotions

Relationship Manager

Norcross, GA · On-site

Position Summary As the Relationship Manager , you will be responsible for cultivating customer relationships, client retention, developing and executing strategic growth plans and revenue expansion.

Monitise

Relationship Manager

Alpharetta, GA

$244.60K/yr

Job Title Relationship Manager About your role: As a key member of the Fiserv Debit Network group, you will support growth across the Accel Network, STAR Network, and MoneyPass Network for debit ...

Balentine

Associate Relationship Manager

Atlanta, GA · On-site

Associate Relationship Manager Balentine is seeking an Associate Relationship Manager (ARM) who will work closely with our Relationship Management team. In this role, the ARM will support and ...

Balentine

Associate Relationship Manager

Atlanta, GA · On-site

Associate Relationship Manager Balentine is seeking an Associate Relationship Manager (ARM) who will work closely with our Relationship Management team. In this role, the ARM will support and ...

East West Bank

Premier Relationship Manager

Atlanta, GA · On-site

$71K - $135K/yr

Premier Relationship Manager We are currently seeking for a high professional to join our team as a Premier Relationship Manager. As a Premier Relationship Manager, you will be a trusted adviser to ...

East West Bank

Premier Relationship Manager

Atlanta, GA · On-site

$71K/yr

Overview We are currently seeking for a high professional to join our team as a Premier Relationship Manger. As a Premier Relationship Manager, you will be a trusted adviser to our new and existing ...

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Relationship Manager information

See Decatur, GA salary details

$27.3K

$78.8K

$137.2K

How much do relationship manager jobs pay per year?

As of Jun 3, 2026, the average yearly pay for relationship manager in Decatur, GA is $78,795.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $103,000.00 per year, depending on experience, location, and employer.

What Is a Relationship Manager?

A relationship manager specializes in the management of client relationships for a company to ensure the customer is content with the service or products they receive. As a relationship manager, your responsibilities include providing customer service, answering client questions, developing new client relationships, and acting as an advisor regarding service and product options. You may serve as both a salesperson and liaison for the company. You can find relationship manager positions in various fields and industries, including the investment and financial management fields.

What are the key skills and qualifications needed to thrive as a Relationship Manager, and why are they important?

To thrive as a Relationship Manager, you need strong interpersonal skills, a background in business or finance, and experience in client relationship management. Familiarity with CRM software, financial products, and relevant industry certifications like CFA or CFP are often advantageous. Excellent communication, problem-solving, and negotiation abilities help build client trust and handle complex situations effectively. These skills are crucial for fostering long-term client relationships, driving business growth, and ensuring customer satisfaction.

How does a Relationship Manager typically collaborate with other departments to support client needs?

Relationship Managers work closely with teams such as product specialists, credit analysts, and customer service representatives to deliver comprehensive solutions for clients. Effective collaboration ensures that clients receive tailored recommendations and seamless service across different areas of the organization. Regular communication and meetings help Relationship Managers stay informed about product updates and client feedback, enabling them to address issues promptly and maintain strong client relationships.

What does a Relationship Manager do?

A Relationship Manager is responsible for building and maintaining strong relationships with clients or customers, often within financial institutions, banks, or corporate settings. Their main duties include understanding client needs, providing tailored solutions, and ensuring customer satisfaction. Relationship Managers also seek opportunities to grow business with existing clients and may handle conflict resolution or problem-solving. They act as a primary point of contact, working to foster loyalty and long-term partnerships.

What is the difference between Relationship Manager vs Customer Service Representative?

AspectRelationship ManagerCustomer Service Representative
Required credentialsBachelor's degree often in finance, business, or related fieldsHigh school diploma or equivalent, some roles may prefer post-secondary education
Work environmentBanking, financial services, corporate accountsRetail stores, call centers, service desks
Employer and industry usageFinancial institutions, wealth management firmsRetail companies, telecom, utilities
Common search and comparison intentUnderstanding client relationship roles, career pathsCustomer support roles, service skills

While both roles involve client interaction, a Relationship Manager focuses on building long-term client relationships, often in financial services, requiring specialized credentials. Customer Service Representatives handle day-to-day customer inquiries and support, typically in retail or service industries. The roles differ in responsibilities, credentials, and work environments, but both are essential for client engagement.

More about Relationship Manager jobs
What job categories do people searching Relationship Manager jobs in Decatur, GA look for? The top searched job categories for Relationship Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Relationship Manager jobs? Cities near Decatur, GA with the most Relationship Manager job openings:
Relationship Manager jobs near you
Infographic showing various Relationship Manager job openings in Decatur, GA as of May 2026, with employment types broken down into 1% As Needed, 60% Full Time, 36% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $78,795 per year, or $37.9 per hour.
Relationship Manager

Relationship Manager

Pinnacle Promotions, Inc.

Norcross, GA

Other

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

Description

Reports to: Director of Corporate Accounts

Pinnacle Promotions is an award-winning promotional products company specializing in branded merchandise ideation, sourcing, and production, driven by one clear message: Pinnacle Knows Promo.

For over 30 years, we've helped companies connect with customers, prospects, and employees by delivering creative, strategic, and high-quality promotional products-perfectly produced and delivered on time.

We deliver innovative solutions tailored to every client's unique needs, so when a professional buyer needs promotional products, they think of Pinnacle Promotions first.

We're proud to be recognized as one of the Promotional Products Industry's Greatest Companies to Work For in 2024 by PPAI, a seven-time Best Places to Work winner by Counselor Magazine, The Atlanta Journal-Constitution, and PPB Magazine, and named a 2024 Top 100 Industry Leader by PPAI.


Position Summary

As the Relationship Manager, you will be responsible for cultivating customer relationships, client retention, developing and executing strategic growth plans and revenue expansion. This position will work closely with customers and the account team to evaluate new areas of opportunity, develop innovative selling strategies, and foster strong client relationships to maximize account potential.

Major Responsibilities

Strategic Account Development

  • Uncovers organizational gaps to drive targeted expansion.
  • Prospecting new growth opps different departments to cultivate new revenue streams, including group buys, new hire programs, sales/incentive gifts, print solutions, and more.
  • Develop, execute and track strategic growth plans across assigned accounts.
  • Cross departmental collaboration to deliver client solutions. 
  • Support Director of Corporate Accounts throughout implementation for new Corporate Account client

Client Relationship Ownership

  • Builds relationships across multiple roles and departments to strengthen account stability.
  • Represents the team in high level client meetings and internal discussions.
  • Delivers client presentations with clarity and maximizes in person opportunity potential. 
  • Travel or virtually meet with top clients as needed.

Account Team Development

  • Coaches Account Managers on strategic thinking and growth identification.
  • Ensures Account Managers are aligned to the broader strategy and are driving consistent client experiences.
  • Guides team members on prioritizing time and effort toward high-impact accounts and opportunities.
  • Monitor team performance in relation to KPI's and counsel if necessary.

Performance & Accountability

  • Monitors account revenue growth, pipeline velocity, and win rates.
  • Maintains clear visibility into the team pipeline and strategic opportunities across the account base.
  • Drives accountability through regular check-ins, progress reviews, and clear goal setting.
  • Manage KPI's of assigned accounts to achieve growth goal. 

Requirements

Requirements

Job Requirements

  • Bachelors Degree required
  • 8+ years of sales experience
  • 2+ years of leading a team
  • Strong interpersonal, verbal and written communication skills.
  • Strong multi-tasking ability as well as ability to manage deadlines in a dynamic, fast-paced environment.
  • High energy / can do attitude.
  • Computer Skills: Microsoft Excel, Word, Salesforce, Order Management software experience a plus

Compensation

  • Fun, progressive work space and culture
  • Competitive salary package
  • Health, dental and vision benefits
  • Generous paid time off program
  • Supplementary Short Term and Long Term Disability
  • Paid holidays
  • Simple IRA

 Seeking local candidates only.  No phone calls or faxes accepted. Qualified candidates will be contacted if selected based on meeting the job and experience requirements. Pinnacle Promotions does not engage with external recruiters or staffing agencies in any capacity. Submission of unsolicited resumes or candidate profiles does not imply any agreement to terms or obligation to pay any fees. We kindly ask that recruiters do not contact us regarding our open positions.

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