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Registration Scheduling Representative Jobs (NOW HIRING)

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How much do registration scheduling representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for registration scheduling representative in the United States is $22.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.32 per hour, depending on experience, location, and employer.

What is a registration scheduling representative?

Registration Scheduling Representatives are administrative professionals who work in healthcare settings, such as hospitals or clinics. Their main responsibilities include registering patients for appointments, verifying insurance information, scheduling procedures, and ensuring that all necessary documentation is complete. They play a critical role in providing excellent customer service, maintaining patient records, and supporting the smooth operation of healthcare services. Strong communication, organization, and computer skills are essential for this job.

How does a registration scheduling representative typically collaborate with medical staff to ensure smooth patient appointments?

Registration Scheduling Representatives work closely with physicians, nurses, and other healthcare professionals to coordinate patient appointments efficiently. They verify patient information, communicate scheduling updates, and resolve conflicts or double-bookings as they arise. Clear communication and attention to detail are essential, as representatives often serve as the liaison between patients and clinical staff to ensure everyone is informed and appointments run on time. This collaboration helps maintain a positive patient experience and supports the medical team in providing effective care.

What are the key skills and qualifications needed to thrive as a registration scheduling representative, and why are they important?

To thrive as a Registration Scheduling Representative, you need strong organizational skills, attention to detail, and familiarity with healthcare registration processes, often supported by a high school diploma or equivalent. Proficiency with scheduling software, electronic health record (EHR) systems, and office applications is typically required. Excellent interpersonal communication, customer service orientation, and problem-solving abilities help you stand out in this role. These skills ensure efficient patient scheduling, accurate data entry, and a positive patient experience, which are crucial for smooth healthcare operations.

What is the difference between Registration Scheduling Representative vs Patient Services Coordinator?

AspectRegistration Scheduling RepresentativePatient Services Coordinator
CredentialsHigh school diploma; certification not always requiredHigh school diploma; certification may be preferred
Work EnvironmentMedical offices, hospitals, clinicsHospitals, clinics, outpatient facilities
Primary ResponsibilitiesScheduling appointments, verifying patient info, registrationAssisting patients, coordinating care, managing patient flow

The Registration Scheduling Representative primarily focuses on scheduling and registration tasks, while the Patient Services Coordinator handles broader patient care coordination. Both roles require strong communication skills and familiarity with healthcare systems, but their core functions differ in scope and responsibilities.

What cities are hiring for Registration Scheduling Representative jobs?

Cities with the most Registration Scheduling Representative job openings:

What states have the most Registration Scheduling Representative jobs?

States with the most job openings for Registration Scheduling Representative jobs include:

What are popular job titles related to Registration Scheduling Representative jobs?

For Registration Scheduling Representative jobs, the most frequently searched job titles are:

Registration & Scheduling Representative I - Outpatient Orthopedics Clinic

Fairbanks, AK • On-site

Foundation Health, LLC
Outpatient Health Care • 11 - 50 employees

$20 - $26.75/hr

Per diem

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago


Job description

Overview
This position greets patients and families, conducts patient registration, and obtains financial reimbursement and applicable insurance information for all patients accessing service at FHP medical facilities. Reviews all account information to optimize collection efforts and system recording events. Expedites reimbursement, ensures compliance, and resolves issues as they arise to promote point of service decisions. Performs financial counseling when appropriate. Explains and obtains signatures on registration materials and legal forms, such as Consent for Healthcare Services, Financial Agreement, Advance Directive, Hospital Grievance policy.
Pay & Benefits:
  • Compensation: $20 to $26.75 hourly wage based on experience and education
  • Additional Pay: Shift Differential, Annual Increases, Paid Time Off
  • Benefits: medical, vision, dental, 401k with employer match
  • Education Benefits: FHP Tuition Assistance, Student Loan Forgiveness
  • Other Benefits: Onsite Gym, Wellness Programs, Discount programs, The Learning Center (childcare services)
  • Schedule:
    • Orthopedics - Full-time, 40 hours per week, 5x8 hour day shifts Varied schedule. M-Sat

Responsibilities
  • Greet patients promptly and professionally, ensuring a positive first impression.
  • Answers inbound calls promptly, documents relevant details in phone notes, and ensures accurate and efficient communication of information to the appropriate team or individual.
  • Accurately gather and input patient demographics, insurance information, and other required data into the system.
  • Verify insurance eligibility, benefits, and coverage, and obtains per-authorization and pre-certifications and notifications prior to services being rendered.
  • Obtain necessary signatures, consent forms, and documentation from patients.
  • Receives physician orders and seeks clarification, if needed. Coordinates case times for treatments or diagnostic procedures in a computerized scheduling system. Verifies and reviews physician privilege status prior to scheduling.
  • Calculate, collect and process co-pays, payments, or outstanding balances as needed.
  • Address patient inquires regarding registration, insurance, or billing processes.
  • Collaborates with clinical staff and/or business office to ensure seamless patient flow and accurate data sharing.
  • Monitors and retrieves voicemails regularly, ensuring messages are reviewed and routed to the appropriate team for timely follow up- and resolution.
  • Sorts and organizes incoming documents in RightFax, ensuring they are accurately categorized and routed to the appropriate team or department.

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Foundation Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.
Qualifications
  • High school diploma/GED or equivalent working knowledge.
  • Requires Skills Normally Acquired Over Two (2) or More Years of Related Work Experience
  • Requires excellent customer service skills and knowledge, as normally acquired with one (1) or more years of related work experience.
  • Requires the ability to manage multiple tasks simultaneously with minimal supervision and ability to work independently.
  • Requires excellent interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences. Must have the ability to handle ongoing face-to-face contact with patients and staff while functioning in a busy medical office environment.
  • Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required.

PREFERRED QUALIFICATIONS
  • Medical terminology experience is preferred.
  • Additional related education and/or experience preferred.

Foundation Health Partners is an EEO/AAP employer; qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.