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Registration Scheduling Representative Jobs in Arizona

HonorHealth

Registration & Scheduler

Scottsdale, AZ · On-site

$18.25 - $25/hr

Scheduling: Performs a variety of scheduling for procedures. Is not limited to: scheduling patients ... Registration: Performs a variety of registration duties, is not limited to: providing patient with ...

Honorhealth

Registration & Scheduler

Scottsdale, AZ

$18.25 - $25/hr

Scheduling: Performs a variety of scheduling for procedures. Is not limited to: scheduling patients ... Registration: Performs a variety of registration duties, is not limited to: providing patient with ...

Honorhealth

Registration & Scheduler

Scottsdale, AZ

$18.25 - $25/hr

Scheduling: Performs a variety of scheduling for procedures. Is not limited to: scheduling patients ... Registration: Performs a variety of registration duties, is not limited to: providing patient with ...

HonorHealth

Registration & Scheduler

Scottsdale, AZ · On-site

$18.25 - $25/hr

Scheduling: Performs a variety of scheduling for procedures. Is not limited to: scheduling patients ... Registration: Performs a variety of registration duties, is not limited to: providing patient with ...

HonorHealth

Registration & Scheduler PRN

Phoenix, AZ · On-site

Scheduling: Performs a variety of scheduling for procedures. Is not limited to: scheduling patients ... Registration: Performs a variety of registration duties, is not limited to: providing patient with ...

HonorHealth

Registration & Scheduler PRN

Peoria, AZ · On-site

Scheduling: Performs a variety of scheduling for procedures. Is not limited to: scheduling patients ... Registration: Performs a variety of registration duties, is not limited to: providing patient with ...

HonorHealth

Registration & Scheduler PRN

Avondale, AZ · On-site

Scheduling: Performs a variety of scheduling for procedures. Is not limited to: scheduling patients ... Registration: Performs a variety of registration duties, is not limited to: providing patient with ...

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Registration Scheduling Representative information

What is a registration scheduling representative?

Registration Scheduling Representatives are administrative professionals who work in healthcare settings, such as hospitals or clinics. Their main responsibilities include registering patients for appointments, verifying insurance information, scheduling procedures, and ensuring that all necessary documentation is complete. They play a critical role in providing excellent customer service, maintaining patient records, and supporting the smooth operation of healthcare services. Strong communication, organization, and computer skills are essential for this job.

How does a registration scheduling representative typically collaborate with medical staff to ensure smooth patient appointments?

Registration Scheduling Representatives work closely with physicians, nurses, and other healthcare professionals to coordinate patient appointments efficiently. They verify patient information, communicate scheduling updates, and resolve conflicts or double-bookings as they arise. Clear communication and attention to detail are essential, as representatives often serve as the liaison between patients and clinical staff to ensure everyone is informed and appointments run on time. This collaboration helps maintain a positive patient experience and supports the medical team in providing effective care.

What are the key skills and qualifications needed to thrive as a registration scheduling representative, and why are they important?

To thrive as a Registration Scheduling Representative, you need strong organizational skills, attention to detail, and familiarity with healthcare registration processes, often supported by a high school diploma or equivalent. Proficiency with scheduling software, electronic health record (EHR) systems, and office applications is typically required. Excellent interpersonal communication, customer service orientation, and problem-solving abilities help you stand out in this role. These skills ensure efficient patient scheduling, accurate data entry, and a positive patient experience, which are crucial for smooth healthcare operations.

What is the difference between Registration Scheduling Representative vs Patient Services Coordinator?

AspectRegistration Scheduling RepresentativePatient Services Coordinator
CredentialsHigh school diploma; certification not always requiredHigh school diploma; certification may be preferred
Work EnvironmentMedical offices, hospitals, clinicsHospitals, clinics, outpatient facilities
Primary ResponsibilitiesScheduling appointments, verifying patient info, registrationAssisting patients, coordinating care, managing patient flow

The Registration Scheduling Representative primarily focuses on scheduling and registration tasks, while the Patient Services Coordinator handles broader patient care coordination. Both roles require strong communication skills and familiarity with healthcare systems, but their core functions differ in scope and responsibilities.

What cities in Arizona are hiring for Registration Scheduling Representative jobs?

Cities in Arizona with the most Registration Scheduling Representative job openings:

Registration Scheduling Representative jobs near you

Registration & Scheduler

Scottsdale, AZ • On-site

HonorHealth
Health Care and Social Assistance • 10K+ employees
Learn more about HonorHealthexternal

$18.25 - $25/hr

Full-time

Re-posted 24 days ago

HonorHealth rating

7.7

Company rating: 7.7 out of 10

Based on 212 frontline employees who took The Breakroom Quiz

Job description

Primary City/State:
Shea Medical Office Building - 10460 N 92nd St Scottsdale, AZ 85258
Category:
Patient Services
Shift:
Day
Department:
Cancer Care-Registration
Monday-Friday 830-500
Great care starts with great people. (Like you.)
At HonorHealth, you'll find something special. From humble beginnings in 1927 to one of Arizona's largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most - caring for the health and well-being of people and communities across the greater Phoenix area.
Responsibilities:
JOB SUMMARY
Acts as first point of contact to all customers. Organizes and facilitates clerical administrative duties of department. Performs a variety of cross-functional clerical and patient support duties to include telephone, registration, scheduling clerical administrative duties and/or data entry duties as they relate to department. Responsible for patient chart maintenance and communication with physicians' offices as needed and requested. Duties listed below may vary depending on departmental needs or in some department areas may not be applicable at all.
ESSENTIAL FUNCTIONS
  • Contacts/greets and communicates with customers. Responsible for answering telephone calls, retrieving and responding to voice mail messages. Directs all information to appropriate individual. Orients patients to the department with directions and instructions.
  • May also be performing the following imaging support duties: Receives and transfers incoming calls. Generates reports and retrieves images from the PACS system. Assists in maintaining efficient patient workflow. Maintains all records and ensure dissemination of such files to designated/requesting parties. Ensures patients are appropriately prepared for their exam. Transports patients when necessary, will assist Supervisor, Radiologist and/or Technologists within scope of position as directed.
  • Scheduling: Performs a variety of scheduling for procedures. Is not limited to: scheduling patients for initial and follow-up appointments. Tracks no-shows, documents in appropriate system and communicates with physician, if applicable. Provides schedule in directed format to staff as needed.
  • Registration: Performs a variety of registration duties, is not limited to: providing patient with the initial registration information, creates and/or chooses appropriate electronic record, gathers signature (electronic or otherwise), medical authorization/referral coordination and / or financial responsibility. Completes daily data entry and scanning of patient registration information.
  • Obtains authorization from insurance companies as applicable. Collects co-pays and payments required for procedures. Completes and submits daily deposits and or billing as applicable.
  • In accordance with HIPPA, completes patient chart process and maintains with appropriate information. Communicates with applicable insurance carriers and hospital billing for authorization updates. Ensure that appropriate chart information is forwarded to medical records as applicable.
  • Complete patient chart process and maintains with appropriate information. Communicates with Workman's Compensation and hospital billing for authorization updates and billing. Ensure that appropriate chart information is forwarded to medical records as applicable.
  • Views email on a daily basis and provides supervisor with appropriate information and memorandums.
  • Maintain inventory of office supplies/forms and places orders as required.
  • Performs other duties as assigned.

EDUCATION
  • High School Diploma or GED Required

EXPERIENCE
  • 1 year, in healthcare related field and knowledge of medical terminology, or experience in scheduling and/or registration in a healthcare setting. Preferred
  • 2 years, in healthcare related experience, including scheduling and registration experience, or Patient Access, Outpatient Medical Imaging, Medical scheduling or closely related experience. Preferred

LICENSE AND CERTIFICATIONS
  • Fingerprint Clearance Card (FPC) - Certificate, Have a current Fingerprint Clearance card, or within seven (7) working days after employment shall apply and be eligible for a Fingerprint Clearance Card (Pediatric Behavioral Health Sites ONLY) Required
  • Basic Cardiac Life Support (BCLS) - Certification, Preferred

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What HonorHealth employees say

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About HonorHealth

Sourced by ZipRecruiter

HonorHealth is a non-profit, local community healthcare system serving an area of 1.6 million people in the greater Phoenix area. The network encompasses six acute-care hospitals, an extensive medical group, outpatient surgery centers, a cancer care network, clinical research, medical education, a foundation, and community services with approximately 13,100 team members, 3,500 affiliated providers and nearly 700 volunteers. HonorHealth was formed by a merger between Scottsdale Healthcare and John C. Lincoln Health Network. HonorHealth's mission is to improve the health and well-being of those we serve.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Scottsdale, AZ, US

Year founded

2014

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