The Aubuchon Company is a 4th generation family company with 100+ retail locations that believes we don't need to choose between being a "mom and pop" and a modern-day competitor. Our success is a direct reflection of the diverse, fun and ambitious team members who deliver "The Aubuchon Difference" every day as a true market differentiator. We are a high-performing, family company looking to expand our team with people who have Passion for the work we do and the Humility to learn and grow with us!
Job Requirements At Aubuchon Company, we're building a best-in-class delivery and service operation that helps our stores better serve customers while supporting the growth of our business. We're looking for a Regional Delivery & Services Manager to lead all operations within an assigned delivery hub, overseeing delivery, assembly, repair services, and team performance.
This is a hands-on leadership role for someone who enjoys building processes, developing teams, solving operational challenges, and ensuring customers receive exceptional service. You'll lead a team of drivers, assemblers, and technicians while managing the day-to-day operations that keep the hub running safely, efficiently, and profitably.
Lead Hub Operations- Oversee all daily hub activities, including receiving, assembly, repair, staging, routing, delivery, and returns.
- Ensure operational excellence through consistent execution, process improvement, and service accountability.
- Partner with store teams across the region to support delivery and service needs.
- Identify opportunities to improve efficiency, customer satisfaction, and operational scalability.
Manage Delivery & Logistics- Coordinate delivery scheduling, routing, and execution across the region.
- Optimize delivery routes to maximize efficiency and service levels.
- Monitor delivery performance, vehicle utilization, and customer service metrics.
- Ensure compliance with DOT regulations, safety requirements, and company standards.
Support Growing Commercial Business- Coordinate delivery services for contractors, landscapers, and other business customers.
- Serve as the primary operational contact for local commercial delivery needs.
- Partner with store and sales teams to deliver a best-in-class customer experience.
Oversee Assembly & Repair Services- Manage assembly and repair operations for products such as grills, snowblowers, power equipment, and seasonal merchandise.
- Ensure quality standards, turnaround expectations, and safety requirements are consistently met.
- Support the continued growth of centralized service offerings.
Lead and Develop Your Team- Recruit, train, coach, and develop drivers, assemblers, and technicians.
- Establish clear performance expectations and accountability.
- Foster a culture centered on safety, teamwork, ownership, and continuous improvement.
- Partner with Human Resources on employee relations, performance management, and staffing initiatives.
Drive Financial & Operational Performance- Manage labor scheduling, payroll, and operating expenses.
- Monitor key performance indicators including delivery costs, labor productivity, service levels, and overtime.
- Support inventory accuracy, cycle counts, and operational reporting.
- Provide recommendations to improve profitability and efficiency.
Work Experience - 3-5 years of leadership experience in logistics, transportation, distribution, warehouse operations, field services, or a related operational environment.
- Proven experience leading hourly teams in a fast-paced environment.
- Strong understanding of delivery operations, route planning, and customer service.
- Experience managing schedules, labor, and operational performance metrics.
- Ability to work independently and thrive in a growing, evolving environment.
- Strong communication and relationship-building skills.
- Experience with inventory management, logistics software, or delivery management systems preferred.
- Hands-on mechanical aptitude, assembly, or repair experience is a plus.
- Commercial Driver's License (CDL) preferred or willingness to obtain one.
Benefits - 401(k) with Match Program - Available Day 1
- PTO Awards starting at 80 hours and increases with seniority
- 11 Paid Holidays
- Medical, Vision, Dental Insurance
- Company Funded - HSA/HRA Program
- Short Term Disability
- Company Paid Life Insurance
- Wellness Program - Earn $300 annually
- Team Member Assistance Program and Fund
- Discounted Pet Health Insurance
- Gym Reimbursement
- Tuition Reimbursement Program
- Training and Growth Opportunities
- Team Member Discounts at all locations
- Company Discount Program for Tickets, Electronics, Vacations, and more!
- Salary starting at $50,000
The Aubuchon Company is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. We do not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of The Aubuchon Company and we will not be obligated to pay a placement fee.
Employment Type: FULL_TIME