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Refugee Case Manager Jobs in Wisconsin (NOW HIRING)

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Refugee Case Manager information

See Wisconsin salary details

$14

$23

$33

How much do refugee case manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for refugee case manager in Wisconsin is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $25.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a refugee case manager?

To thrive as a Refugee Case Manager, you need a background in social work, human services, or a related field, often with a bachelor's degree and experience working with diverse populations. Familiarity with case management software, database systems, and knowledge of immigration or resettlement processes are typically required. Strong cultural sensitivity, problem-solving, and interpersonal communication skills help build trust and advocate effectively for clients. These skills are essential to support refugees in navigating complex systems and achieving successful integration into their new communities.

What are some typical challenges faced by refugee case managers, and how are they addressed in the workplace?

Refugee Case Managers often encounter challenges such as language barriers, cultural differences, and the emotional toll of working with individuals who have experienced trauma. These challenges are typically addressed through ongoing training in cultural competency, access to interpreters, and strong support networks within the organization. Team collaboration and regular supervision help case managers share resources, discuss difficult cases, and maintain their own well-being while providing comprehensive support to clients.

What is the difference between Refugee Case Manager vs Immigration Case Worker?

AspectRefugee Case ManagerImmigration Case Worker
CredentialsRelevant social work or counseling certifications, sometimes bilingual skillsLegal or immigration-related certifications, such as paralegal or legal assistant credentials
Work EnvironmentNonprofit organizations, government agencies assisting refugees and asylum seekersLegal firms, government agencies handling immigration cases
Employer & IndustryHumanitarian, social services, refugee support organizationsLegal, government, immigration services
Search & Comparison IntentUnderstanding roles in refugee support and social servicesLegal immigration processes and case management

Refugee Case Managers focus on supporting refugees through social services, while Immigration Case Workers handle legal immigration processes. Both roles require related certifications and often work in similar environments, but their primary focus differs—social support versus legal assistance.

What degree do I need to work with refugee case managers?

Refugee case managers typically hold a bachelor's degree in social work, human services, psychology, or a related field. Some positions may require or prefer a master's degree or relevant certifications, along with strong interpersonal and organizational skills.

What does a refugee case manager do?

A refugee case manager helps refugees navigate legal, social, and housing services, providing support throughout their resettlement process. They assess clients' needs, develop individualized plans, coordinate resources, and advocate on their behalf, often working with government agencies and community organizations. Strong communication, cultural sensitivity, and knowledge of immigration policies are essential skills for this role.

What are popular job titles related to Refugee Case Manager jobs in Wisconsin?

For Refugee Case Manager jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Refugee Case Manager jobs in Wisconsin look for?

The top searched job categories for Refugee Case Manager jobs in Wisconsin are:

What cities in Wisconsin are hiring for Refugee Case Manager jobs?

Cities in Wisconsin with the most Refugee Case Manager job openings:

Refugee Case Manager jobs near you
Infographic showing various Refugee Case Manager job openings in Wisconsin as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $48,190 per year, or $23.2 per hour.

Lead Victim Advocate -Latina Resource Center Program (LRC)

UMOS

Milwaukee, WI • On-site

$20.18 - $25.22/hr

Full-time

Posted 22 days ago

Job description

Lead Victim Advocate Job Compensation:
  • $20.18 to $25.22 Per Hour (depending on experience).

Lead Victim Advocate Job Responsibilities:
  • Identify and Coordinate training to enhance the delivery of services for victims
  • Develop and facilitate monthly advocate meetings for the purpose of enhancing collaboration and positive morale within advocates
  • Coordinate monthly client case reviews and provide support to the sexual assault and domestic violence advocates.
  • Will be assigned on-call shifts bi-weekly or as business needs require, responding to after-hours crisis calls, providing timely support, advocacy, and referrals to victims in crisis.
  • Will be the point of contact for training new and current staff with entering all necessary participant information into the victim database system.
  • Provide crisis intervention, conduct safety planning, and assist victims in securing resources to increase safety.
  • Coordinate and collaborate on the delivery of services to avoid duplication of pre-existing plans/services for participants and other community programs.
  • Able to maintain and utilize client's confidential information to assist individuals in the referral and placement process.
  • Review crime reports and initiate victim contact via telephone or home visit to begin the advocacy process with victims
  • Provide assistance to victims to arrange referrals for social, economic, vocational, psychological, legal and medical needs
  • Accompany and/or transport clients to court, shelter, and/or other community services on a need basis
  • Assist victims reporting incidents of violence to local law enforcement, district attorney's office and/or other agencies such as probation and parole.
  • Participates in the civil and criminal trial aspects of the crime victim and provides education, support and intervention during trial exposure times.
  • Develop and maintain a case management process, which ensures that all program requirements are documented and maintained in the required manner.
  • Coordinate linkages to outside and internal resources to address barriers to move families to safety and self-sufficiency.
  • Will continuously monitor participant's progress throughout the duration of the program.
  • Develop and maintain working relationships with inter agency staff and other community agencies to enhance services to immigrant and refugee victims of domestic violence.
  • Attend meeting conferences and workshops as assigned. Travel is required
  • Performs special projects and other related duties as assigned.

Lead Victim Advocate Job Qualifications:
  • Associate's degree in criminal justice, Human Services or related field and 2 years' experience in victim advocacy or any combination of equivalent education and work experience will be considered
  • At least two years of experience providing direct services to victims impacted by domestic violence and/or sexual assault
  • Bilingual in Spanish/English required; verbal and written.
  • Able to demonstrate case management techniques; effectively utilizing a complex service delivery system; ability in monitoring participant progress and issuing necessary reports;
  • Demonstrated experience developing community support and linkages; knowledge of legal systems, state benefits and services for victims of crime and emergency social services resources for victims of crime.
  • Ability and willingness to travel and work non-standard and evening hours
  • Must have reliable transportation, the ability to drive and adequate car insurance and able to travel and work irregular hours.

Work Environment, Physical, and Sensory Demands:
These work demands must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation will be considered to enable individuals with disabilities to perform the essential functions.
Physical Demands:
  • Frequently required to stand, walk, sit, and bend.
  • Occasionally required to lift and /or move up to 30 lbs.
  • Occasionally required to drive.

Tools & Equipment Used:
  • Phones, computer system.
  • Fax machine, copy machine, laminator, calculator.
  • Use first aid equipment and fire extinguisher.

*Usage varies by position.
Additional Eligibility Requirements:
  • Employment with UMOS is contingent upon successful completion of a criminal background check and driver's license record check prior to employment.

UMOS is an equal opportunity Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
UMOS is an equal opportunity Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
  1. Frequently exposed to moderate temperature generally encountered in a controlled temperature environment.
  1. Moderate to high noise levels, occasionally.
  1. Exposed to bumpy travel conditions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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