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Referral Coordinator Jobs in Rio Rancho, NM (NOW HIRING)

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Referral Coordinator information

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$11

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$23

How much do referral coordinator jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for referral coordinator in Rio Rancho, NM is $18.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $20.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a referral coordinator, and why are they important?

To thrive as a Referral Coordinator, you need strong organizational skills, attention to detail, and experience in healthcare administration, often supported by a high school diploma or associate's degree. Familiarity with electronic medical records (EMR) systems, insurance verification processes, and scheduling software is typically required. Excellent communication, customer service, and problem-solving abilities set outstanding Referral Coordinators apart. These skills are crucial for ensuring seamless patient care coordination, timely referrals, and effective collaboration with both patients and healthcare providers.

What is a referral coordinator?

Referral Coordinators are healthcare professionals who manage and facilitate patient referrals between primary care providers, specialists, and other medical services. They ensure that patients are referred to the appropriate healthcare providers, handle the necessary paperwork, and track the status of referrals to ensure timely follow-up. Their role is essential for maintaining smooth communication between patients, providers, and insurance companies, helping to improve patient care and streamline the healthcare process.

What does a referral coordinator do?

A referral coordinator works in a healthcare setting to assist patients in scheduling appointments and managing health insurance issues. As a referral coordinator, you work directly with the patient, patient families, or even social workers, depending on the job and patient needs. Other duties include setting up appointments for new and existing patients and answering phone calls. Careers as referral coordinators often begin with an entry-level administrative position in a doctor’s office or medical facility. In these positions, you hone many of the skills necessary for the more advanced role.

What is the difference between Referral Coordinator vs Medical Scheduler?

Referral CoordinatorMedical Scheduler
Handles patient referrals, verifies insurance, communicates with providersSchedules patient appointments, manages calendars, confirms appointments

While both roles support healthcare operations, Referral Coordinators focus on managing patient referrals and insurance processes, whereas Medical Schedulers primarily handle appointment scheduling. Both positions require strong communication skills and familiarity with healthcare systems, often sharing similar certifications and work environments. Understanding these differences helps in choosing the right career path or job search focus within healthcare support roles.

How does a referral coordinator typically collaborate with healthcare providers and patients during the referral process?

Referral Coordinators play a vital role in healthcare by acting as a bridge between patients, primary care providers, and specialist offices. They are responsible for gathering necessary medical information, scheduling appointments, and ensuring that referrals are processed efficiently. This requires strong communication skills, as Referral Coordinators must frequently interact with physicians' offices, insurance companies, and patients to verify eligibility and obtain authorizations. Successful collaboration helps streamline patient care and ensures timely access to specialists, making the role essential for maintaining smooth clinical operations.
More about Referral Coordinator jobs
What are popular job titles related to Referral Coordinator jobs in Rio Rancho, NM? For Referral Coordinator jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Referral Coordinator jobs in Rio Rancho, NM look for? The top searched job categories for Referral Coordinator jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Referral Coordinator jobs? Cities near Rio Rancho, NM with the most Referral Coordinator job openings:
Referral Coordinator jobs near you
Infographic showing various Referral Coordinator job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 17% Part Time, and 14% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,214 per year, or $18.4 per hour.

Referral Program Coordinator

Lovelace Health System

Albuquerque, NM • On-site

$16.50 - $21.50/hr

Full-time

Medical, PTO

Re-posted 14 days ago

Lovelace Health System rating

6.6

Company rating: 6.6 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

Job description

Overview
Join our team as a day shift, full-time, Referral Operations Referral Program Coordinator in Albuquerque, New Mexico.
Why Join Us?
Thrive in a People-First Environment and Make Healthcare Better
  • Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
  • People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
  • Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:
  • Ardent Health is a leading provider of healthcare in growing mid-sized urban communities across the U.S. With a focus on people and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. Through its subsidiaries, Ardent delivers care through a system of 30 acute care hospitals, 24,000+ team members, and more than 280 sites of care with over 1,800 affiliated providers across six states.

Responsibilities
  • This position is responsible for processing internal, incoming, and external referrals for Ambulatory services, procedures, and medications.
  • The Referral Coordinator will obtain prior authorizations, schedule patients, work inbound and outbound phone calls, and communicate with patients via on-line chat.
  • Will consider highly qualified applicants for hybrid or remote positions.

Qualifications
Job Requirements
  • Minimum: High School Diploma; GED.
  • Two or more years of experience with Electronic Health Record (EHR).

Preferred Job Requirements
  • Certified Medical Assistant.

What Lovelace Health System employees say

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