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Patient Care Coordinator Jobs in Rio Rancho, NM (NOW HIRING)

Touro University

Patient Care Coordinator

Albuquerque, NM

$16.75 - $22/hr

The Patient Care Coordinator (PCC) coordinates the daily desk operations in the dental clinic and provides excellent customer service to both the patients and students of Touro College of Dental ...

Touro University

Patient Care Coordinator

Albuquerque, NM · On-site

$16.75 - $22/hr

The Patient Care Coordinator (PCC) coordinates the daily desk operations in the dental clinic and provides excellent customer service to both the patients and students of Touro College of Dental ...

HME Specialists LLC

Patient Supply Coordinator

Albuquerque, NM · On-site

$17 - $22.25/hr

Your responsibilities will include managing incoming and outbound calls with patients, healthcare ... Requirements for this Patient Supply Coordinator job To excel as a Patient Supply Coordinator at ...

HME Specialists LLC

Patient Supply Coordinator

Albuquerque, NM · On-site

$17 - $22.25/hr

Your responsibilities will include managing incoming and outbound calls with patients, healthcare ... Requirements for this Patient Supply Coordinator jobTo excel as a Patient Supply Coordinator at HME ...

cbi

Client Care Coordinator

Albuquerque, NM

$17.50 - $22.75/hr

Client Care Coordinator Community Bridges, Inc. (CBI) is an integrated behavioral healthcare ... CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication ...

cbi

Client Care Coordinator

Albuquerque, NM

$17.50 - $22.75/hr

Client Care Coordinator Community Bridges, Inc. (CBI) is an integrated behavioral healthcare ... CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication ...

cbi

Client Care Coordinator

Albuquerque, NM

$17.50 - $22.75/hr

Client Care Coordinator Community Bridges, Inc. (CBI) is an integrated behavioral healthcare ... CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication ...

UMR

Patient Care | , New Mexico

Albuquerque, NM · On-site

$18 - $32/hr

Patient Care Coordinator Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve ...

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How much do patient care coordinator jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for patient care coordinator in Rio Rancho, NM is $19.28, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $20.82 per hour, depending on experience, location, and employer.

What is a patient care coordinator?

Patient Care Coordinators are healthcare professionals who serve as liaisons between patients, medical staff, and healthcare providers. They help manage and organize patient care plans, schedule appointments, and ensure patients understand their treatment options. Their main goal is to improve the quality of care by ensuring smooth communication and coordination among all parties involved in a patient's care. Patient Care Coordinators often work in hospitals, clinics, or other healthcare facilities and play a crucial role in patient advocacy and satisfaction.

What does a patient care coordinator do?

A patient care coordinator collaborates with physicians to create and coordinate specialized care and medical services for a patient. Your responsibilities include working with chronically ill patients and their families, creating care plans, preparing necessary referrals, obtaining approval through insurance, verifying coverage, and decreasing visits to the emergency room with ongoing, effective preventative care. You work with individuals to help them regain independence and the ability to self-manage. You also provide community resources to improve the quality of life for patients.

How does a patient care coordinator typically collaborate with healthcare providers and patients to ensure seamless care?

Patient Care Coordinators serve as a vital link between patients and healthcare providers, often handling scheduling, communication of care plans, and follow-up appointments. They regularly interact with nurses, physicians, and administrative staff to confirm that patients receive timely treatments and understand their instructions. A key challenge is balancing administrative duties with patient advocacy, ensuring that individual needs are met while maintaining workflow efficiency. Strong interpersonal skills and attention to detail are essential, as coordinators need to adapt to varying patient needs and quickly resolve any issues that arise.

What are the key skills and qualifications needed to thrive as a patient care coordinator, and why are they important?

To thrive as a Patient Care Coordinator, you need strong organizational skills, knowledge of healthcare processes, and typically a background in health administration or a related field. Familiarity with electronic health record (EHR) systems, scheduling software, and insurance verification tools is often required. Exceptional communication, empathy, and problem-solving abilities help build trust with patients and coordinate effectively with medical staff. These skills ensure seamless patient experiences, efficient care delivery, and improved health outcomes.

What is the difference between Patient Care Coordinator vs Medical Assistant?

AspectPatient Care CoordinatorMedical Assistant
CredentialsHigh school diploma, certification preferredHigh school diploma, certification often required
Work EnvironmentClinics, hospitals, outpatient facilitiesClinics, hospitals, physician offices
Primary ResponsibilitiesPatient scheduling, care coordination, communicationClinical tasks, patient prep, basic procedures
Industry UsageHealthcare, outpatient servicesHealthcare, clinical settings

While both roles work in healthcare settings, Patient Care Coordinators focus on managing patient flow and communication, whereas Medical Assistants handle clinical tasks and direct patient care. Understanding these differences helps in choosing the right career path or job search focus.

What degree do you need for a patient care coordinator?

A patient care coordinator typically needs at least a high school diploma or equivalent; however, many employers prefer candidates with a bachelor's degree in healthcare administration, nursing, or a related field. Relevant skills include communication, organization, and familiarity with healthcare systems, and some roles may require certification or experience in medical office procedures.
More about Patient Care Coordinator jobs

What are the most commonly searched types of Patient Care jobs in Rio Rancho, NM?

The most popular types of Patient Care jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Patient Care Coordinator jobs?

Cities near Rio Rancho, NM with the most Patient Care Coordinator job openings:

Patient Care Coordinator jobs near you
Infographic showing various Patient Care Coordinator job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Hybrid job distribution, with an average salary of $40,108 per year, or $19.3 per hour.

Patient Care Coordinator

Touro University

Albuquerque, NM

$16.75 - $22/hr

Full-time

Re-posted 17 days ago

Touro University rating

5.9

Company rating: 5.9 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

582nd of 629 rated colleges and universities

Job description

The Patient Care Coordinator (PCC) coordinates the daily desk operations in the dental clinic and provides excellent customer service to both the patients and students of Touro College of Dental Medicine Albuquerque, New Mexico. The incumbent provides a positive student and patient experience, collects money, updates patient demographics, schedules, student/patient appointments, and closes out appointments. The Patient Care Coordinator reports to the Director of Clinical Operations. This position strives to make each phase of the patient treatment a positive experience from the initial patient phone call on through the completion of the dental treatment care. The PCC acts as the primary point of contact for patients within the Clinic Group Practices.


  • Perform check-in, update demographics, collect and upload patient dental insurance information, and verify dental eligibility when needed
  • Updating the student appointment book with cancellations and no-shows as needed
  • Monitor student attendance and student patient roster
  • Perform check-out duties:
    • Process patient walk-out for services provided and notify patient of required payment due
    • Documentation in the Electronic Health Record, any communication with the patient
    • Perform End of Day closing duties and run End of the Day reports
  • Evaluate patient accounts:
    • Collect payments, prepare adjustments, & allocate funds
    • Work collaboratively with the Clinical Practice Leader (CPL) to support the Group Practice team with their patient care management
    • Meet at least weekly with CPL to review student compliance
  • Check emails voicemails and respond to them in a timely fashion
  • Promote hospitality and respect for all patients, students, and faculty
  • Collect and send additional information requested by insurance companies
  • Run reports assigned to control patients
  • Accounts Receivable balances; (unapproved charges, pre-payments, & open balances)
  • Communicate with the lab coordinator to clarify any financial hold
  • Monitor student attendance
  • Monitor student entering and obtaining faculty approval of daily codes and notes
  • Communicate with patients to minimize or resolve patient issues within the school before escalation
  • Report escalated patient issues to the Director of Clinical Operations
  • Schedule Uber transportation for patient when required
  • Safeguard patient privacy and confidentiality
  • Answer the phones expeditiously and communicate effectively with callers including patients, faculty, students, coworkers, call center, etc
  • Participate in periodic huddles with the clinic team
  • Perform other duties assigned in support of clinic operations and patient care services as may be requested by Leadership

Education/Experience
  • High School Diploma/GED Eqvlnt required.
Knowledge/Skills/Abilities
  • General administrative duties required
  • Proficiency in Microsoft Office Suite including Word, PowerPoint, & Outlook required
  • Strong attention to details required
  • Effectively manage and organize daily tasks, independently and with a team, while balancing multiple projects and meeting deadlines required
  • Accuracy and productivity in completing tasks required
  • Customer service and team orientated required
  • Demonstrated ability to develop positive and cooperative relationships with students, faculty, and colleagues required
  • Demonstrated proficiency in communication (written and verbal) required
  • Accurate data entry skills experience with AxiUm, computer program entry is desirable.
  • Adherence to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient's records.
  • Must be available for work during the hours assigned for student instruction and practice development.
  • Fluent in English; Spanish speaking a plus.
Working Conditions
  • Able to lift up to 5 lbs.
  • Patient care/facing role

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