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Medical Receptionist

Location: Elderwood of Uihlein at Lake Placid, NY — Home of the 1980 Winter Olympics!

Pay Range: $17.69 – $19.69/hour (plus experience credit) — Earn more with prior experience
NEW! Gas Allowance Benefit for eligible employees

At Elderwood of Uihlein at Lake Placid, our Medical Receptionists play an important role in supporting resident care through strong organization, communication, and administrative accuracy. This position helps ensure smooth daily operations within the nursing unit while supporting clinical staff and contributing to a well-coordinated care environment.

If you are detail-oriented, dependable, and thrive in a healthcare setting, we encourage you to apply.

• NEW! Gas Allowance Stipend for eligible employees
• Newly renovated facility in beautiful Lake Placid
• Tuition Assistance Program for clinical career paths
• Shift Differentials available
• Comprehensive Benefits Package (medical, vision, dental and more! )
• Employee Referral Bonus Program
• Supportive and team-oriented work environment

Medical Receptionist/ Unit Clerks provide essential administrative and clerical support to the nursing unit to help ensure efficient operations and continuity of resident care. This role is responsible for maintaining accurate records, coordinating communication, and supporting clinical staff with day-to-day administrative needs.

Medical Receptionist/ Unit Clerk Responsibilities:

• Demonstrates understanding and implementation of regulatory guidelines; audits medical records of individuals and maintains required audit documentation.
• Closes Medical Records following the hospitalization or permanent discharge of the resident.
• Performs other medical record procedures under the direction of the Unit Manager.
• Upholds all rules pertaining to protection, safekeeping and confidentiality of information regarding residents.
• Assists Medical Records with preparation of Admission/Discharge Summary form.
• Types organizational lists and performs other secretarial functions for the unit.
• Distributes mail to residents and staff of unit.
• Answers call light signals; directs or assists as appropriate.
• Coordinates the preparation of forms and documents needed periodically for Medical Records and Treatment Books, Resident Care Planning meetings, and MDS assessments. This includes aide assignment sheets, ROM/Ambulation Records, skin and behavior records.
• Coordinates obtaining of information from all disciplines for Inter-disciplinary Discharge Summary and sending information to appropriate destination in a timely manner.
• Schedules appointments for consults/follow up for residents including Podiatry and Dental Consultant appointments and influenza vaccinations, if applicable.
• Notifies attending physicians of due date for visits, as required.
• Responsible for inventory and requisition supplies needed on the nursing unit, including nursing treatment supplies and printing of forms, as assigned.
• Handles all information about residents in a confidential manner.
• Maintains lab report schedule for admission, routine and annual requirements or special needs of residents. Completes appropriate forms and schedules appointments for lab draws.
• Assists with obtaining statistics for nursing monthly report and for annual survey by state health department.
• Photographs residents upon admission and places picture in Medication Book.
• Assists with obtaining of room labels for resident rooms.
• Assists with transporting residents and passing meals as necessary and directed.
• Obtains approvals for transportation and schedule van transportation.
• Attends facility meetings, staff meetings, and required or preferred in-services.

Medical Receptionist/ Unit Clerk Qualifications:

• Minimum of 16 years of age required; HS diploma or equivalent preferred

• Employment Certificate/Permit required for applicable individuals

• Office practice skills necessary

• Knowledge of medical records processing preferred but not required

• Attention to detail and accuracy in work required

• Personal qualities of tact and dependability, caring and compassionate attitude toward residents

• An understanding of need for confidentiality and discretion in processing of information about residents required.

• Basic understanding of medical terminology and accepted abbreviations.

• This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.