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Receptionist Jobs in Springfield, MO (NOW HIRING)

Prime, Inc.

Switchboard Associate

Springfield, MO · On-site

$13.75 - $17.25/hr

This position would be similar to a receptionist position. * Practice Company Core Values. * Perform related work as required. Qualifications QUALIFICATIONS REQUIRED: Any combination of education ...

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How much do receptionist jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for receptionist in Springfield, MO is $15.02, according to ZipRecruiter salary data. Most workers in this role earn between $12.79 and $16.83 per hour, depending on experience, location, and employer.

What does a receptionist do?

A receptionist is responsible for greeting visitors, answering and directing phone calls, managing incoming and outgoing correspondence, and performing various administrative tasks. They serve as the first point of contact for clients and guests, creating a welcoming atmosphere and providing information about the organization. Receptionists also handle appointment scheduling, maintain records, and may assist with basic office management duties to ensure smooth daily operations.

What are the key skills and qualifications needed to thrive as a receptionist, and why are they important?

To thrive as a Receptionist, you need excellent organizational skills, attention to detail, and proficiency in basic office administration, typically supported by a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and office productivity tools like Microsoft Office is commonly required. Strong communication, a friendly demeanor, and the ability to multitask help a Receptionist stand out in this role. These skills are important to ensure smooth front-desk operations, create positive first impressions, and efficiently manage daily administrative tasks.

What are some common challenges a receptionist might face in a busy office environment, and how can they be managed?

Receptionists in busy office environments often juggle multiple responsibilities, such as answering high volumes of phone calls, greeting visitors, and handling administrative tasks simultaneously. Managing these challenges requires strong organizational skills, effective time management, and the ability to remain calm under pressure. Utilizing digital scheduling tools, maintaining clear communication with team members, and prioritizing tasks can help ensure smooth operations and a positive experience for both colleagues and visitors.

What is the difference between Receptionist vs Administrative Assistant?

AspectReceptionistAdministrative Assistant
CredentialsHigh school diploma or equivalentHigh school diploma; some roles prefer post-secondary education
Work EnvironmentFront desk, customer-facing, busy reception areaOffice setting, supporting multiple departments
Employer & Industry UsageCommon in healthcare, hospitality, corporate officesUsed across various industries for administrative support
Search & Comparison IntentOften compared for front desk roles and customer serviceCompared for broader administrative support tasks

While both roles involve office support, receptionists primarily handle front desk duties and guest interactions, whereas administrative assistants provide more comprehensive administrative support across departments. The roles often overlap but differ in scope and responsibilities.

Are receptionists still needed?

Receptionists are still in demand as they play a key role in managing front desk operations, customer service, and administrative support in various organizations. Many workplaces value their communication skills and ability to handle multiple tasks, often using phone systems and scheduling software. The role may evolve with technology, but the need for human interaction remains important in many settings.

What qualifications do you need to be a receptionist?

To be a receptionist, candidates typically need a high school diploma or equivalent. Strong communication, organizational skills, and proficiency with office software like Microsoft Office are important, and previous customer service experience can be beneficial.
More about Receptionist jobs

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Infographic showing various Receptionist job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $31,236 per year, or $15 per hour.

Switchboard Associate

Prime, Inc.

Springfield, MO • On-site

$13.75 - $17.25/hr

Full-time

Posted 19 days ago

Prime Inc. rating

5.9

Company rating: 5.9 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Overview

Prime's enviable reputation within the transportation industry is a culmination of more than forty-five years of dedication to a unique corporate culture which seeks the most qualified professionals and routinely rewards them accordingly. Every Prime associate, driving and non-driving alike, is selected for their outstanding ability to perform well beyond typical expectations.

Positive, enterprising and highly-motivated individuals who possess the talent, creativity and drive to excel, routinely succeed once they join the Prime Team. The stated goal of Prime is simply to strive to be the best, not necessarily the biggest. The Prime Team cooperates to exceed customer requirements by providing exceptional customer service.

Prime has been built on the simple, yet significant philosophy that providing the best staff with the best equipment, the best support system and the best training ultimately leads to the best customer service. Prime's continued success is a direct result of a corporate culture that instills and inspires each associate to remain committed to reaching the pinnacle of their inherent potential.

Responsibilities

Switchboard associates are responsible for providing excellent customer service to incoming callers by performing the following duties:

  • Answer incoming phone calls and route to the correct party within four seconds.
  • Candidate should be comfortable with taking a large volume of phone calls per day.
  • This candidate may need to take a message or send an email pertaining to a phone call that cannot be routed at that time.
  • The applicant must be able to work in a high pressure, fast paced environment while remaining calm and productive.
  • This position would be similar to a receptionist position.
  • Practice Company Core Values.
  • Perform related work as required.
Qualifications

QUALIFICATIONS REQUIRED:

Any combination of education, training, and experience providing the following knowledge, skills, and abilities.

Knowledge

Basic knowledge of trucking/transportation industry preferred, but not required. Prior customer service experience preferred.

Abilities

Excellent written and verbal communication skills, strong organizational and conflict resolution skills, and the ability to execute logical decisions quickly.  Ability to multitask in dynamic, fast-paced, team oriented environment.  Good computer and keyboarding skills with the ability to accurately type at 50 WPM.  Proficient in Excel, Outlook, and the general Internet.  Require flexible schedule with the ability to work a 4 on 4 off schedule from 7am-7pm. Must have a team-player work ethic.

Experience, Education, and Training

Four year college degree in a business related field or at least one year in a customer service environment preferred, but not required.

Physical Requirements

Must be able to sit for a large portion of the day. Also needs to be able to multitask, talk on the telephone for extended periods of time and type efficiently.

Working Environment

Primarily indoors with heating and cooling regulated in a general office environment. Surroundings can be noisy at times.

Licensing/Certification

None required.

Employment Type: OTHER

What Prime Inc. employees say

Pay

Benefits

Hours and flexibility

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