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Receptionist Internship Jobs in Springfield, MA (NOW HIRING)

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Receptionist Internship information

See Springfield, MA salary details

$9

$17

$24

How much do receptionist internship jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for receptionist internship in Springfield, MA is $17.75, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.90 per hour, depending on experience, location, and employer.

What is a receptionist internship?

Receptionist internships are temporary positions where interns assist with front desk responsibilities such as greeting visitors, answering phone calls, handling mail, scheduling appointments, and maintaining office organization. These internships are designed to help individuals gain hands-on experience in administrative support and office management. They are a great way to develop communication, organizational, and customer service skills, which are valuable in many professional settings. Receptionist internships are commonly found in various industries, including healthcare, hospitality, and corporate offices.

What are some common challenges faced during a receptionist internship, and how can I prepare for them?

Receptionist interns often encounter challenges such as managing a high volume of calls, multitasking between administrative duties, and adapting to new office technologies. To prepare, it helps to develop strong organizational skills and become comfortable with common office software. Being proactive in asking questions and seeking feedback from experienced team members can also ease the transition and help you quickly build confidence in the role.

What are the key skills and qualifications needed to thrive as a receptionist intern, and why are they important?

To thrive as a Receptionist Intern, you need strong organizational abilities, attention to detail, and basic administrative skills, often supported by a high school diploma or current enrollment in a related program. Familiarity with office software such as Microsoft Office Suite and experience using multi-line phone systems or scheduling tools is beneficial. Excellent interpersonal skills, professionalism, and the ability to communicate clearly help interns stand out in this front-facing role. These skills enable efficient office operations, create positive first impressions, and ensure smooth communication between staff and visitors.

What is the difference between Receptionist Internship vs Receptionist?

AspectReceptionist InternshipReceptionist
CredentialsTypically students or entry-level candidates; no formal certification requiredHigh school diploma or equivalent; experience preferred
Work EnvironmentTemporary, training-focused, often in office or front desk settingsFull-time or part-time, ongoing role in various industries
Employer UsageInternship programs offered by companies for trainingRegular staff position for front desk or customer service

In summary, a Receptionist Internship is a temporary training position aimed at gaining experience, while a Receptionist is a permanent role responsible for front desk duties and customer interactions.

How can I work as a receptionist intern with no experience?

To work as a receptionist intern with no experience, focus on developing strong communication and organizational skills, and highlight any customer service or administrative tasks you've performed. Entry-level internships often do not require prior experience and may provide on-the-job training, making enthusiasm and a professional attitude valuable assets.

What are the most commonly searched types of Receptionist jobs in Springfield, MA?

The most popular types of Receptionist jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Receptionist Internship jobs?

Cities near Springfield, MA with the most Receptionist Internship job openings:

Receptionist Internship jobs near you
Infographic showing various Receptionist Internship job openings in Springfield, MA as of August 2026, with employment types broken down into 10% Internship, 63% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $36,927 per year, or $17.8 per hour.

Administrative Assistant

West Hartford, CT • On-site

University of Saint Joseph
Colleges, Universities, and Professional Schools • 201 - 500 employees
Learn more about University of Saint Josephexternal

$18.25 - $24.75/hr

Full-time

Re-posted 17 days ago

Job description

The incumbent in this position supports and coordinates fast-paced office(s) and primarily provides administrative support to the faculty and staff of the Nursing (Graduate Programs) and Counseling and Applied Behavioral Sciences departments. The position serves as a liaison between the departments and the University community by interacting with students, faculty, staff and administration.

  • Acts as receptionist for the departments, answers and screens telephone calls, visitors and/or mail, takes messages.
  • Responds to routine requests for information regarding Department programs and events and refers complex requests to appropriate staff or faculty members.
  • Manages daily functioning of the Department office, including supplies, mailings (including bulk), work orders, student worker relations, student record upkeep and other file management.
  • Schedules appointments and coordinates arrangements for meetings, conferences, and travel. Coordinates all logistics for Department events.
  • Organizes work flow and initiates follow-up action and communications on behalf of Dean, Chair or Director and other faculty and staff. Collects and disseminates information within and beyond the University accordingly.
  • Organizes and maintains computer files, office files, and records in accordance with Department procedures, and follows up on pending matters.
  • Uses appropriate technology to compose and produce professional correspondence, minutes of meetings, presentations, spreadsheets, databases, reports and marketing materials (e.g., brochures).
  • Uses appropriate software and information sources to continually update and improve the Department's web presence.
  • Supports Departments in events, including occasional evening and weekend events, such as but not limited to receptions, open houses, career fairs, recruitment events, orientation, and commencement.
  • Recognizes and maintains circumstances of a confidential nature.
  • Performs other related duties as required.

Department Specific Responsibilities

  • Provide administrative support for graduate practicum and internship processes under the direction of program director, including tracking placement-related deadlines, forms, approvals, onboarding requirements, and other required documentation
  • Assist with routine liaison communication among students, faculty, and clinical sites regarding site documentation and affiliation agreement status
  • Support administrative aspects of program assessment, reporting, and accreditation
  • Support departmental admissions applicant processes, including scheduling interviews, and coordinating communications.
Education
  • High School diploma or equivalent required; associate or bachelor’s degree preferred
  • Two to three years’ experience as an administrative assistant is strongly preferred
  • Experience in higher education a plus

Other Qualifications

  • Demonstrated ability to work collegially, balance and prioritize assignments, manage multiple projects, problem solve and offer clerical support to more than one person
  • Strong organizational, interpersonal, and customer service skills; ability to manage changing priorities and meet deadlines
  • Excellent oral and written skills and ability to communicate comfortably with students, colleagues, and external constituents
  • Ability to work in a fast paced, customer service environment with patience, flexibility and attention to detail
  • Possess solid general computer skills, including ability to work in a Windows environment. Proficiency with MS Office Suite, Internet, and other programs as needed. Familiarity with specific applications used by the University/Department a plus
  • Demonstrated ability to recognize and appropriately handle matters of a confidential nature
  • Professional, courteous demeanor and appearance; ability to work professionally with students, faculty, staff and administration and represent the University professionally to the public
  • Commitment to the mission of the University of Saint Joseph
  • Ability to perform library and community research
  • Physical ability to perform essential functions of the position, with or without reasonable accommodation