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Receptionist Auto Repair Jobs in Virginia (NOW HIRING)

Honda of Chantilly

Receptionist

Chantilly, VA

$16.25 - $21.50/hr

The Receptionist is the first person to greet visitors both over the phone and in-person. The ... single-service repair facility back in 1919. Pohanka Auto Group has grown to 22 dealerships ...

Honda Of Chantilly

Receptionist

Chantilly, VA · On-site

$16 - $21.25/hr

The Receptionist is the first person to greet visitors both over the phone and in-person. The ... single-service repair facility back in 1919. Pohanka Auto Group has grown to 22 dealerships ...

Honda of Chantilly

Receptionist

Chantilly, VA · On-site

$16.25 - $21.50/hr

The Receptionist is the first person to greet visitors both over the phone and in-person. The ... single-service repair facility back in 1919. Pohanka Auto Group has grown to 22 dealerships ...

Honda of Chantilly

Receptionist

Chantilly, VA · On-site

$16.25 - $21.50/hr

The Receptionist is the first person to greet visitors both over the phone and in-person. The ... single-service repair facility back in 1919. Pohanka Auto Group has grown to 22 dealerships ...

Honda of Chantilly

Receptionist

Chantilly, VA

$16.25 - $21.50/hr

The Receptionist is the first person to greet visitors both over the phone and in-person. The ... single-service repair facility back in 1919. Pohanka Auto Group has grown to 22 dealerships ...

Sheehy Honda

Automotive Receptionist/Cashier

Alexandria, VA

$14.50 - $17.50/hr

Sheehy Auto Stores has been named a 2024 and 2025 Top Workplace in Washington, DC, Baltimore, and ... Records totals of repair orders verify against all cash, checks, and credit card payments on hand ...

Sheehy Honda

Automotive Receptionist/Cashier

Alexandria, VA · On-site

$14.50 - $17.50/hr

Sheehy Auto Stores has been named a 2024 and 2025 Top Workplace in Washington, DC, Baltimore, and ... Records totals of repair orders verify against all cash, checks, and credit card payments on hand ...

Sheehy Honda

Automotive Receptionist/Cashier

Alexandria, VA · On-site

$16 - $19.25/hr

Sheehy Auto Stores has been named a 2024 and 2025 Top Workplace in Washington, DC, Baltimore, and ... Records totals of repair orders verify against all cash, checks, and credit card payments on hand ...

Sheehy Honda

Automotive Receptionist/Cashier

Alexandria, VA

$14.50 - $17.50/hr

Sheehy Auto Stores has been named a 2024 and 2025 Top Workplace in Washington, DC, Baltimore, and ... Records totals of repair orders verify against all cash, checks, and credit card payments on hand ...

Sheehy Honda

Automotive Receptionist/Cashier

Alexandria, VA

$14.50 - $17.50/hr

Sheehy Auto Stores has been named a 2024 and 2025 Top Workplace in Washington, DC, Baltimore, and ... Records totals of repair orders verify against all cash, checks, and credit card payments on hand ...

Sheehy Honda

Automotive Receptionist/Cashier

Alexandria, VA · On-site

$14.50 - $17.50/hr

Sheehy Auto Stores has been named a 2024 and 2025 Top Workplace in Washington, DC, Baltimore, and ... Records totals of repair orders verify against all cash, checks, and credit card payments on hand ...

Sheehy Honda

Automotive Receptionist/Cashier

Alexandria, VA

$16 - $19.25/hr

Sheehy Auto Stores has been named a 2024 and 2025 Top Workplace in Washington, DC, Baltimore, and ... Records totals of repair orders verify against all cash, checks, and credit card payments on hand ...

Brown Automotive Group Ltd

Reception/Cashier

Vienna, VA · On-site

$15 - $18/hr

Safford Auto Group is seeking a dedicated Part-time Cashier/Receptionist to provide our customers ... on the repair order and/or counter ticket • Make change accurately and issue receipts to ...

Brown Automotive Group

Reception/Cashier

Vienna, VA · On-site

$15 - $18/hr

Safford Auto Group is seeking a dedicated Part-time Cashier/Receptionist to provide our customers ... on the repair order and/or counter ticket • Make change accurately and issue receipts to ...

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Receptionist Auto Repair information

What are some common challenges a receptionist in an auto repair shop might face, and how can they effectively address them?

Receptionists in auto repair shops often juggle multiple tasks such as answering calls, scheduling appointments, and managing customer expectations. A common challenge is dealing with high call volumes during peak hours while maintaining a friendly and professional demeanor. Additionally, they may need to communicate technical information from mechanics to customers in an understandable way. Effective time management, clear communication, and familiarity with automotive terminology can help address these challenges and ensure smooth front-desk operations.

How to become a receptionist at an auto repair shop?

To become a receptionist at an auto repair shop, candidates typically need a high school diploma or equivalent, strong communication and organizational skills, and proficiency with phone systems and scheduling software. Prior experience in customer service or administrative roles can be beneficial, and a friendly, professional demeanor is important for interacting with customers and staff.

What are the key skills and qualifications needed to thrive as a receptionist in an auto repair shop, and why are they important?

A successful Receptionist in an auto repair shop needs strong organizational skills, attention to detail, and basic understanding of automotive terminology, often supported by a high school diploma. Familiarity with scheduling software, point-of-sale (POS) systems, and customer management tools is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help in providing outstanding customer service and managing client interactions. These skills and qualities are crucial to ensure efficient shop operations, positive client experiences, and effective coordination between customers and technicians.

What is the difference between Receptionist Auto Repair vs Service Advisor?

AspectReceptionist Auto RepairService Advisor
Primary RoleGreeting customers, scheduling appointments, answering phonesExplaining repairs, providing estimates, communicating with technicians
CredentialsHigh school diploma, customer service skillsHigh school diploma, automotive knowledge helpful
Work EnvironmentFront desk, customer service areaService lane, repair shop
Industry UsageCommonly used in auto repair shops for front desk dutiesUsed for customer communication about vehicle repairs

While both roles involve customer interaction in auto repair shops, receptionists primarily handle front desk duties, whereas service advisors focus on explaining repairs and managing customer relationships. Understanding these differences helps job seekers find the right position in the auto repair industry.

What does a receptionist at an auto repair shop do?

A receptionist at an auto repair shop is responsible for greeting customers, answering phone calls, scheduling appointments, and handling customer inquiries. They also manage administrative tasks such as processing payments, maintaining records, and ensuring smooth communication between customers and technicians. Their role is essential in providing excellent customer service and keeping the front office organized.

Is it hard to be a receptionist at a car dealership?

Being a receptionist at a car dealership requires strong communication and organizational skills, as well as the ability to handle multiple tasks such as scheduling appointments and greeting customers. The job often involves working in a fast-paced environment and using computer systems or phone systems, but it generally does not require advanced technical skills or certifications.
What are popular job titles related to Receptionist Auto Repair jobs in Virginia? For Receptionist Auto Repair jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Receptionist Auto Repair jobs in Virginia look for? The top searched job categories for Receptionist Auto Repair jobs in Virginia are:
What cities in Virginia are hiring for Receptionist Auto Repair jobs? Cities in Virginia with the most Receptionist Auto Repair job openings:
Receptionist Auto Repair jobs near you

Receptionist

Honda of Chantilly

Chantilly, VA

$16.25 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Honda of Chantilly is seeking an experienced and motivated individual to serve our customers by answering phones, greeting, welcoming, and assisting for all customer service related issues.  Successful candidates must have excellent communication skills with a focus on customer satisfaction.  The Receptionist is the first person to greet visitors both over the phone and in-person.  The Receptionist will answer a multi-line telephone system and greet visitors in a timely, pleasant and professional manner and provide information and assistance to other departments as needed. This is a full-time position. 

What We Offer 

  • Competitive Compensation
  • Medical, Dental & Vision Insurance plans
  • Life Insurance 
  • Disability coverage
  • 401K Plan with company contribution
  • Paid vacation, personal leave, and holidays 
  • Employee discounts on products and services 
  • Opportunity to grow within the company - we love to promote from within!

Job Responsibilities

  • Answer multiple phone lines in a courteous and professional manner
  • Data entry
  • Assist with other administrative duties as needed
  • Determine caller’s needs and route to the appropriate department
  • Meet and greet visitors
  • Determine visitor’s needs and contact the appropriate department
  • Assist various departments with special projects as needed
  • Ability to provide excellent customer service to all service customers and vendors
  • Ability to speak with and handle frustrated customers in a courteous and professional manner
  • Ability to problem solve 

Qualifications

  • Minimum 1-2 years of experience as a Receptionist, Dispatcher or Administrative role in a professional business environment
  • Excellent interpersonal, verbal and written communication skills
  • Knowledge in MS Office Applications (Word, Excel, Outlook)
  • Attention to detail
  • Flexible hours
  • Excellent phone etiquette and customer service skills
  • Comfortable with answering a multi-line system
  • Professional appearance a must
  • Friendly and courtesy disposition
  • Must be a motivated, self-starter
  • Able to work effectively with all departments with limited supervision
  • Solid time-management skills

About Us

The Pohanka Family of Dealerships has been serving the Washington DC Metropolitan area, starting as a single-service repair facility back in 1919. Pohanka Auto Group has grown to 22 dealerships throughout Virginia, Maryland, Washington DC, and Texas. Since 1919, five generations of the Pohanka family and our associates have provided our loyal customers a variety of easy ways to meet their needs.

Our Pohanka Community Outreach partners with over 1200 local organizations, contributing more than $2M annually.

At Pohanka, you can expect to work with a dedicated team of professionals. Our team works with a collaborative approach and encourages success amongst each of our members. Join our team to grow your career and realize your potential!

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