1

Reception Jobs in Worcester, MA (NOW HIRING)

Rehab Aide

Concord, MA · On-site

$16 - $19/hr

Responsibilities for additional functions include general housekeeping, ordering/stocking of supplies, equipment cleaning, patient reception, assisting with patient care, and treatment room turnover.

Rehab Aide

Concord, MA · On-site

$16 - $19/hr

Responsibilities for additional functions include general housekeeping, ordering/stocking of supplies, equipment cleaning, patient reception, assisting with patient care, and treatment room turnover.

Housekeeper

Princeton, MA · On-site

$14.50 - $18.50/hr

Clean and sanitize all venue areas, including ceremony spaces, reception halls, restrooms, and common areas. * Ensure all surfaces (floors, windows, tables, chairs, etc.) are spotless and presentable.

DFS Stow Campus Receptionist (761825)

Stow, MA · On-site

$16.75 - $22/hr

The Client is seeking a professional and customer-focused Front Desk Receptionist to manage the main reception area. This role serves as the first point of contact for visitors, vendors, and ...

Front Desk Administrator

Worcester, MA

$16.25 - $21.50/hr

Prior experience in a front desk, reception, administrative support, or customer-facing position * Excellent verbal and written communication skills * Strong interpersonal skills with a commitment to ...

Lobby Ambassador

Maynard, MA · On-site

$15.75 - $20.25/hr

Maintain visible engagement throughout the workplace, schedule strategic site walks during periods of reduced reception desk coverage to minimize disruption to front lobby operations, and assist ...

Showing results 41-60

Reception information

See Worcester, MA salary details

$9

$17

$24

How much do reception jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for reception in Worcester, MA is $17.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.90 per hour, depending on experience, location, and employer.

What is a receptionist?

Receptionists are administrative professionals who serve as the first point of contact for visitors and callers at an organization. They handle a variety of tasks including greeting guests, answering phone calls, managing appointments, and providing information about the company. Receptionists often assist with clerical duties and help ensure the smooth operation of the front desk area. Their role is essential for creating a welcoming and organized environment for both clients and staff.

What are the key skills and qualifications needed to thrive as a receptionist?

To thrive as a Receptionist, you need excellent organizational skills, a professional demeanor, and typically a high school diploma or equivalent. Familiarity with office phone systems, scheduling software, and basic computer applications like Microsoft Office is often required. Strong interpersonal skills, attention to detail, and the ability to multitask set top performers apart. These capabilities ensure smooth office operations, positive first impressions, and efficient handling of inquiries and tasks.

What are some typical challenges faced by receptionists, and how can they effectively manage high-traffic periods?

Receptionists often encounter busy periods where multiple visitors, phone calls, and administrative tasks require simultaneous attention. Staying organized and maintaining a calm, professional demeanor is key to managing these high-traffic times. Utilizing scheduling tools, prioritizing urgent requests, and clear communication with both guests and colleagues can help ensure smooth operations. Additionally, developing strong multitasking abilities and familiarity with office technology are essential for handling peak workloads efficiently.

What is the difference between Reception vs Customer Service Representative?

AspectReceptionCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional training
Work EnvironmentFront desk, office reception areaCall centers, retail, office settings
Primary DutiesGreeting visitors, answering phones, administrative supportAssisting customers, handling inquiries, resolving issues
Industry UsageHotels, clinics, corporate officesRetail, telecommunications, banking

While both roles involve interaction with clients and visitors, receptionists primarily manage front desk duties and administrative tasks, whereas customer service representatives focus on assisting customers through calls or in-person interactions to resolve issues and provide support.

Can a shy person be a receptionist?

Yes, a shy person can be a receptionist, as the role primarily requires good communication skills, organization, and professionalism. Developing interpersonal skills and gaining experience can help shy individuals succeed in customer service and front-desk environments.

What are the jobs of a receptionist?

A receptionist is responsible for greeting visitors, answering and directing phone calls, managing appointments, and handling administrative tasks such as data entry and mail distribution. They often use office software and must maintain a professional appearance and communication skills to support smooth office operations.

What type of job is reception?

A reception job involves greeting visitors, answering phones, and managing front desk operations in an office, hotel, or healthcare setting. It requires good communication skills, organization, and often familiarity with phone systems and scheduling software.

What cities near Worcester, MA are hiring for Reception jobs?

Cities near Worcester, MA with the most Reception job openings:

Infographic showing various Reception job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,976 per year, or $17.8 per hour.

$16 - $19/hr

Per diem

Re-posted 5 days ago


Emerson Hospital rating

7.8

Company rating: 7.8 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

198th of 1,064 rated hospitals


Job description

Reporting to the Pediatric Rehab Supervisor, the Rehab Aide is responsible for supporting the rehab staff with routine patient care, modalities and support activities to assure timely flow of the clinic schedule and to support a positive patient experience. Responsibilities for additional functions include general housekeeping, ordering/stocking of supplies, equipment cleaning, patient reception, assisting with patient care, and treatment room turnover.

Minimum Qualifications

  • Education
    • High School Diploma or equivalent preferred.
  • Experience
    • Previous healthcare/patient care experience preferred.
  • Licensure and/or Certification
    • None
  • Skills
    • Problem-solving skills.
    • Must execute sound judgment all duties.
    • Courteous and professional manner when dealing with people in person and on the phone.
    • Ability to prioritize workload and respond to urgent needs.
    • Committed to Service Excellence and customer satisfaction.
    • Must be able to read, write, and communicate in English.
    • Computer skills required.
    • Ability to maintain confidential information.
    • Demonstrate flexibility to support patient and department needs.

What Emerson Hospital employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom