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Reception Jobs in Salisbury, MA (NOW HIRING)

Assistant Wedding Planners play an essential role in ensuring weddings run smoothly by assisting with event setup, guest experience, vendor coordination, timeline execution, and reception transitions.

Position is responsible for covering the reception desk with duties to include: answering a multi-line phone, receiving payments from service, sales, and parts customers, reconciling the cash drawer ...

Position is responsible for covering the reception desk with duties to include: answering a multi-line phone, receiving payments from service, sales, and parts customers, reconciling the cash drawer ...

Position is responsible for covering the reception desk with duties to include: answering a multi-line phone, receiving payments from service, sales, and parts customers, reconciling the cash drawer ...

Host Hostess

Salem, MA · On-site

$15/hr

Key duties include greeting guests, escorting them to tables, managing reservations and waitlists, answering phone calls, and maintaining a clean and organized reception area. They are often the ...

Patient Service Representative

Exeter, NH

$17.75 - $22.75/hr

Perform opening and closing duties for the clinic to ensure the front desk and reception area are fully prepared for patient care each day. * Greet patients warmly upon arrival, check them in for ...

Summary Cedar Healthcare Center is seeking a professional and detail-oriented Receptionist to support both our reception and business office functions. This role serves as the first point of contact ...

Receptionist (per-diem)

Beverly, MA · On-site

$15 - $20.25/hr

Knowledge of basic telephone reception systems and techniques helpful. Possesses the ability to handle all incoming phone calls and visitors in a pleasant and courteous manner, provide clerical ...

This role is responsible for providing concierge and reception support, managing workplace services, and ensuring day-to-day operations aligning service level expectations and client objectives. The ...

Veterinary Receptionist - Windham, NH

Windham, NH · On-site

$15.75 - $18.75/hr

Maintain a clean, organized, and welcoming reception area. * Update client and patient information accurately. * Assist veterinary technicians with safe patient handling and restraint. * Help monitor ...

Lobby Ambassador

Gloucester, MA · On-site

$45K - $50K/yr

Maintain reception coverage and provide exceptional customer service to all guests and employees. * Coordinate meeting logistics including visitor notifications, conference room support, printing ...

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Reception information

See Salisbury, MA salary details

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How much do reception jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for reception in Salisbury, MA is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.06 per hour, depending on experience, location, and employer.

What is a receptionist?

Receptionists are administrative professionals who serve as the first point of contact for visitors and callers at an organization. They handle a variety of tasks including greeting guests, answering phone calls, managing appointments, and providing information about the company. Receptionists often assist with clerical duties and help ensure the smooth operation of the front desk area. Their role is essential for creating a welcoming and organized environment for both clients and staff.

What are the key skills and qualifications needed to thrive as a receptionist?

To thrive as a Receptionist, you need excellent organizational skills, a professional demeanor, and typically a high school diploma or equivalent. Familiarity with office phone systems, scheduling software, and basic computer applications like Microsoft Office is often required. Strong interpersonal skills, attention to detail, and the ability to multitask set top performers apart. These capabilities ensure smooth office operations, positive first impressions, and efficient handling of inquiries and tasks.

What are some typical challenges faced by receptionists, and how can they effectively manage high-traffic periods?

Receptionists often encounter busy periods where multiple visitors, phone calls, and administrative tasks require simultaneous attention. Staying organized and maintaining a calm, professional demeanor is key to managing these high-traffic times. Utilizing scheduling tools, prioritizing urgent requests, and clear communication with both guests and colleagues can help ensure smooth operations. Additionally, developing strong multitasking abilities and familiarity with office technology are essential for handling peak workloads efficiently.

What is the difference between Reception vs Customer Service Representative?

AspectReceptionCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional training
Work EnvironmentFront desk, office reception areaCall centers, retail, office settings
Primary DutiesGreeting visitors, answering phones, administrative supportAssisting customers, handling inquiries, resolving issues
Industry UsageHotels, clinics, corporate officesRetail, telecommunications, banking

While both roles involve interaction with clients and visitors, receptionists primarily manage front desk duties and administrative tasks, whereas customer service representatives focus on assisting customers through calls or in-person interactions to resolve issues and provide support.

Can a shy person be a receptionist?

Yes, a shy person can be a receptionist, as the role primarily requires good communication skills, organization, and professionalism. Developing interpersonal skills and gaining experience can help shy individuals succeed in customer service and front-desk environments.

What are the jobs of a receptionist?

A receptionist is responsible for greeting visitors, answering and directing phone calls, managing appointments, and handling administrative tasks such as data entry and mail distribution. They often use office software and must maintain a professional appearance and communication skills to support smooth office operations.

What type of job is reception?

A reception job involves greeting visitors, answering phones, and managing front desk operations in an office, hotel, or healthcare setting. It requires good communication skills, organization, and often familiarity with phone systems and scheduling software.

What cities near Salisbury, MA are hiring for Reception jobs?

Cities near Salisbury, MA with the most Reception job openings:

Infographic showing various Reception job openings in Salisbury, MA as of August 2026, with employment types broken down into 64% Full Time, and 36% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,117 per year, or $18.8 per hour.

Full-time

Posted yesterday

New


Job description

The Department of Transitional Assistance is seeking qualified individuals for the position of Reception Coordinator. Our ideal candidate will be responsible for the overall operations of the reception, self-service, and client facing areas as well as overseeing all tasks related to case maintenance for designated units within the Transitional Assistance Office (TAO). 

DTA attracts people passionate about public service, who love to work in a fast-paced environment, and who are committed to diversity, equity, and inclusion.

Duties and Responsibilities:

  • Ensure a consistent, high level of customer service by overseeing and monitoring service delivery needs in all areas within the TAO.
  • Direct and facilitate client traffic flow in the reception area by utilizing local office business model.
  • Ensure the reception area meets Department requirements regarding poster display, brochures and other resources.
  • Provide direct client services including processing case actions and assisting with the application process as needed.
  • Provide education and demonstration of various self-service options for clients.
  • Report observations and recommendations to management to improve service delivery in the Reception area.
  • Work with all staff to ensure that clients receive services in a timely, accurate and courteous manner.
  • Work to establish harmonious relations among the diverse populations of workers, clients, vendors and employers.
  • Supervise personnel in lower job grades including, but not limited to, clerical, BERS A/B and C, and HSA staff members.
  • Apply principles and practices of effective training within the supervisory unit and with additional staff as required.
  • Stay current with self-service options including but not limited to; Kiosks, scanning, DTA Connect and Mobile apps.
  • Perform all other duties as assigned in accordance with the Department's policies and mission statement.

Required Qualifications:

  • Utilize the principles, practices, methods and techniques of supervision and performance evaluation.
  • Knowledge of the principles and best practices of customer service.
  • Skill in the use of the principles and methods of employment counseling and employment placement, knowledge of the social and economic challenges of the diverse client population and related impact on employability and self-sufficiency.
  • Read, interpret, apply and explain the provisions of the laws, rules, regulations, policies, procedures, specifications, standards and guidelines that govern agency operations and assigned unit activities or affect eligibility for financial assistance.
  • Utilize interviewing techniques to obtain necessary information, communicate effectively, and maintain accurate records of information, both orally and in writing.
  • Demonstrate problem solving skills and perform, understand and explain mathematical computations with accuracy (addition, subtraction, multiplication and division).
  • Deal tactfully and establish and maintain harmonious working relationships, exercise sound judgment, and exercise discretion in handling confidential information.

Preferred Qualifications:

  • Awareness, understanding and application of changes in laws, rules, regulations, programs, policies, procedures, and guidelines governing agency operations and assigned unit activities.
  • Current knowledge of all types and uses of agency forms.
  • Proficient in the use of all DTA related systems and related reports and documents.
  • Thorough knowledge of referral sources and agencies available for clients.
  • Competence in the application of the principles, practices and techniques of supervision.
  • Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
  • Assess employee performance utilizing a continuous process of performance evaluation, teaching, coaching and mentoring, and identify the need for disciplinary action when necessary, working closely with the Management team. 
  • Foster the development of staff through ongoing training and support designed to enhance knowledge, skills and abilities.
  • Motivate subordinates to work effectively and efficiently.
  • Given the population served, bilingual or multilingual fluency.


TO APPLY:

Please upload both Resume and Cover Letter. First consideration will be given to those applicants that apply within the first 14 days.

About The Department of Transitional Assistance:The Department of Transitional Assistance (DTA) assists and empowers low-income individuals and families to meet their basic needs, improve their quality of life, and achieve long term economic self-sufficiency. DTA serves one in nine residents of the Commonwealth with direct economic assistance (cash benefits) and food assistance (SNAP benefits), as well as workforce training opportunities.

Learn more about our services and programs visit: www.mass.gov/dta

Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visithttp://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.

ADA Reasonable Accommodation: If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests

For questions, please contact the Office of Human Resources at 1-800-510-4122 and select option #4.

First consideration will be given to those applicants that apply within the first 14 days.
MINIMUM ENTRANCE REQUIREMENTS:  
REQUIRED WORK EXPERIENCE: At least five years of full-time, or equivalent part-time, professional experience in social work or social casework, claims adjudication, job placement, recruitment, employment counseling, vocational or rehabilitation counseling, credit investigation, educational counseling, legal advocacy, or legal counseling.  Based on assignment to second-level supervisory positions, at least one year of this experience must have been in a supervisory capacity.   
SUBSTITUTIONS:  
- A Bachelor's or higher degree may be substituted for two years of the required non-supervisory experience on the basis of two years of education for one year of experience.   
- One year of education equals 30 semester hours. Education toward a degree will be prorated on the basis of the proportion of the requirements actually completed.  
- No substitutions will be permitted for the required supervisory or managerial experience.
LICENSES: Based on assignment, travel may be required. Those employees who elect to use a motor vehicle for travel must have a current and valid Massachusetts Motor Vehicle Operator's license or the equivalent from another state. 

Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range. 

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer.  Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.  Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements.  We encourage individuals who believe they have the skills necessary to thrive to apply for this role.