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Reception Jobs in Chicopee, MA (NOW HIRING)

Delaney's Log Cabin Restaurant

Hotel Reception Desk

Holyoke, MA · On-site

$14 - $17.75/hr

  • Medical

  • Retirement

  • PTO

Hotel Reception Desk We are seeking a friendly and professional Hotel Front Desk Agent to join our dedicated hospitality team. The ideal candidate will possess exceptional customer service skills and ...

Valley Health Systems

Secretary

Holyoke, MA · On-site

$17.86 - $21.56/hr

Responsibilities include managing the reception area, handling insurance billing and claims, processing payments, and maintaining supply inventory. The role requires strong customer service and the ...

Valley Health Systems

Secretary

Holyoke, MA · On-site

$17.86 - $21.56/hr

Responsibilities include managing the reception area, handling insurance billing and claims, processing payments, and maintaining supply inventory. The role requires strong customer service and the ...

Valley Health System

Secretary

Holyoke, MA · On-site

$18.75 - $22.50/hr

Responsibilities include managing the reception area, handling insurance billing and claims, processing payments, and maintaining supply inventory. The role requires strong customer service and the ...

New

Holyoke Hospital

Secretary

Holyoke, MA · On-site

$18.75 - $22.50/hr

Responsibilities include managing the reception area, handling insurance billing and claims, processing payments, and maintaining supply inventory. The role requires strong customer service and the ...

Valence

Receptionist

West Springfield, MA · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Maintains safe and clean reception area by complying with procedures, rules, and guidelines. Respects confidentiality in discussing participant/consumer, staff, volunteers and organizational matters.

Valence

Receptionist

West Springfield, MA · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Maintains safe and clean reception area by complying with procedures, rules, and guidelines. Respects confidentiality in discussing participant/consumer, staff, volunteers and organizational matters.

Ricoh USA, Inc.

Senior On-Site Service Specialist

Bloomfield, CT · On-site

$18 - $21.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Provide occasional reception, hospitality, and general office support. * Assist with facility moves, light maintenance, and other site-related duties. * Ensure work areas remain organized, stocked ...

Way Finders

Housing Resource Associate (Bilingual)

Springfield, MA · On-site

$21 - $23.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... reception and resource areas • Manage, organize, and update information in all required databases and software applications • Receive, sort, deliver, and date stamp incoming mail and packages ...

iCare Health Network

Receptionist

Holyoke, MA · On-site

$17.34 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Must have, as a minimum, one (1) year of administrative assistant, reception, or clerical experience. * Must have working knowledge (experience preferred) with various software programs such as WORD ...

MissionCare at Holyoke

Receptionist

Holyoke, MA · On-site

$15.50 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Must have, as a minimum, one (1) year of administrative assistant, reception, or clerical experience. * Must have working knowledge (experience preferred) with various software programs such as WORD ...

MissionCare at Holyoke

Receptionist

Holyoke, MA · On-site

$17.34 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Must have, as a minimum, one (1) year of administrative assistant, reception, or clerical experience. * Must have working knowledge (experience preferred) with various software programs such as WORD ...

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All JobsReception JobsReception Jobs in Chicopee, MA

Reception information

See Chicopee, MA salary details

$9

$17

$24

How much do reception jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for reception in Chicopee, MA is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.05 per hour, depending on experience, location, and employer.

What is the difference between Reception vs Customer Service Representative?

AspectReceptionCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional training
Work EnvironmentFront desk, office reception areaCall centers, retail, office settings
Primary DutiesGreeting visitors, answering phones, administrative supportAssisting customers, handling inquiries, resolving issues
Industry UsageHotels, clinics, corporate officesRetail, telecommunications, banking

While both roles involve interaction with clients and visitors, receptionists primarily manage front desk duties and administrative tasks, whereas customer service representatives focus on assisting customers through calls or in-person interactions to resolve issues and provide support.

What is a receptionist?

Receptionists are administrative professionals who serve as the first point of contact for visitors and callers at an organization. They handle a variety of tasks including greeting guests, answering phone calls, managing appointments, and providing information about the company. Receptionists often assist with clerical duties and help ensure the smooth operation of the front desk area. Their role is essential for creating a welcoming and organized environment for both clients and staff.

What are some typical challenges faced by receptionists, and how can they effectively manage high-traffic periods?

Receptionists often encounter busy periods where multiple visitors, phone calls, and administrative tasks require simultaneous attention. Staying organized and maintaining a calm, professional demeanor is key to managing these high-traffic times. Utilizing scheduling tools, prioritizing urgent requests, and clear communication with both guests and colleagues can help ensure smooth operations. Additionally, developing strong multitasking abilities and familiarity with office technology are essential for handling peak workloads efficiently.

What are the key skills and qualifications needed to thrive as a receptionist?

To thrive as a Receptionist, you need excellent organizational skills, a professional demeanor, and typically a high school diploma or equivalent. Familiarity with office phone systems, scheduling software, and basic computer applications like Microsoft Office is often required. Strong interpersonal skills, attention to detail, and the ability to multitask set top performers apart. These capabilities ensure smooth office operations, positive first impressions, and efficient handling of inquiries and tasks.
What cities near Chicopee, MA are hiring for Reception jobs? Cities near Chicopee, MA with the most Reception job openings:
Reception jobs near you
Infographic showing various Reception job openings in Chicopee, MA as of August 2026, with employment types broken down into 69% Full Time, 29% Part Time, and 2% Contract. Highlights an 100% In-person job distribution, with an average salary of $37,250 per year, or $17.9 per hour.

Hotel Reception Desk

Log Cabin/Delaney Hospitality Group

Holyoke, MA • On-site

$14 - $17.75/hr

Other

Medical, Retirement, PTO

Re-posted 4 hours ago

Job description

Job Title: Hotel Reception Desk Job Description:

We are seeking a friendly and professional Hotel Front Desk Agent to join our dedicated hospitality team. The ideal candidate will possess exceptional customer service skills and a keen attention to detail. As a Front Desk Agent, you will be the first point of contact for our guests, responsible for creating a warm and welcoming atmosphere while efficiently handling day-to-day front desk operations.

Responsibilities:

- Greet and welcome guests as they arrive at the hotel.- Perform all check-in and check-out tasks seamlessly, including billing and payment processes.- Manage online and phone reservations and provide information about room rates and available amenities.- Address and resolve guest inquiries, requests, and complaints in a timely and professional manner.- Coordinate with housekeeping and maintenance teams to address guest needs and resolve issues.- Maintain an organized and timely record of guest accounts and bookings.- Handle basic clerical tasks such as answering phones and managing emails.- Ensure compliance with hotel policies, procedures, and quality standards.

Qualifications:

- High school diploma or equivalent; hospitality-related education is a plus.- Previous experience in a hotel reception or customer service role is preferred.- Proficiency with hotel management software and basic computer skills.- Strong communication and organizational abilities.- Ability to remain calm and professional under pressure.- Availability to work flexible shifts, including weekends and holidays.

The Log Cabin/Delaney Hospitality Group values diversity and encourage individuals from all backgrounds to apply. Join us in creating memorable experiences for our guests and contribute to our legacy of excellence.

Benefits Package

All employees:

- Employee discounts at various locations - Paid Training - Early Access Pay

Eligible Employees:

- Health & Wellness Plan

FT Employees after probation period

-Health Insurance -401k -Paid Vacation

We are committed to a policy of Equal Employment Opportunity and will not discriminate on any legally protected basis including, race, age, color, religion, sex, gender identity, sexual orientation, national origin, citizenship, ancestry, disability, genetic information, veteran status or military service.

Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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