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Reception Jobs in Chicopee, MA (NOW HIRING)

Checkwriters

Reception and Mail Room Team

Northampton, MA · On-site

$15.75 - $20.75/hr

We are looking for someone to join our dynamic reception and mail room team! This is a part-time in-office position at our Northampton, MA location. Checkwriters is a payroll and HR services company ...

Checkwriters

Reception and Mail Room Team

Northampton, MA · On-site

$15.75 - $20.75/hr

We are looking for someone to join our dynamic reception and mail room team! This is a part-time in-office position at our Northampton, MA location. Checkwriters is a payroll and HR services company ...

CheckWriters

Reception and Mail Room Team

Northampton, MA · On-site

$19 - $22/hr

We are looking for someone to join our dynamic reception and mail room team! This is a part-time in-office position at our Northampton, MA location. Checkwriters is a payroll and HR services company ...

Valley Health Systems

Secretary

Holyoke, MA · On-site

$17.86 - $21.56/hr

Responsibilities include managing the reception area, handling insurance billing and claims, processing payments, and maintaining supply inventory. The role requires strong customer service and the ...

Valley Health Systems

Secretary

Holyoke, MA · On-site

$17.86 - $21.56/hr

Responsibilities include managing the reception area, handling insurance billing and claims, processing payments, and maintaining supply inventory. The role requires strong customer service and the ...

Valence

Receptionist

West Springfield, MA · On-site

$20/hr

Maintains safe and clean reception area by complying with procedures, rules, and guidelines. Respects confidentiality in discussing participant/consumer, staff, volunteers and organizational matters.

Ricoh USA, Inc.

Mailroom Specialist

Bloomfield, CT · On-site

$18 - $21.50/hr

Provide occasional reception, hospitality, and general office support. * Assist with facility moves, light maintenance, and other site-related duties. * Ensure work areas remain organized, stocked ...

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Reception information

See Chicopee, MA salary details

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How much do reception jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for reception in Chicopee, MA is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.05 per hour, depending on experience, location, and employer.

What is a receptionist?

Receptionists are administrative professionals who serve as the first point of contact for visitors and callers at an organization. They handle a variety of tasks including greeting guests, answering phone calls, managing appointments, and providing information about the company. Receptionists often assist with clerical duties and help ensure the smooth operation of the front desk area. Their role is essential for creating a welcoming and organized environment for both clients and staff.

What are the key skills and qualifications needed to thrive as a receptionist?

To thrive as a Receptionist, you need excellent organizational skills, a professional demeanor, and typically a high school diploma or equivalent. Familiarity with office phone systems, scheduling software, and basic computer applications like Microsoft Office is often required. Strong interpersonal skills, attention to detail, and the ability to multitask set top performers apart. These capabilities ensure smooth office operations, positive first impressions, and efficient handling of inquiries and tasks.

What are some typical challenges faced by receptionists, and how can they effectively manage high-traffic periods?

Receptionists often encounter busy periods where multiple visitors, phone calls, and administrative tasks require simultaneous attention. Staying organized and maintaining a calm, professional demeanor is key to managing these high-traffic times. Utilizing scheduling tools, prioritizing urgent requests, and clear communication with both guests and colleagues can help ensure smooth operations. Additionally, developing strong multitasking abilities and familiarity with office technology are essential for handling peak workloads efficiently.

What is the difference between Reception vs Customer Service Representative?

AspectReceptionCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional training
Work EnvironmentFront desk, office reception areaCall centers, retail, office settings
Primary DutiesGreeting visitors, answering phones, administrative supportAssisting customers, handling inquiries, resolving issues
Industry UsageHotels, clinics, corporate officesRetail, telecommunications, banking

While both roles involve interaction with clients and visitors, receptionists primarily manage front desk duties and administrative tasks, whereas customer service representatives focus on assisting customers through calls or in-person interactions to resolve issues and provide support.

Can a shy person be a receptionist?

Yes, a shy person can be a receptionist, as the role primarily requires good communication skills, organization, and professionalism. Developing interpersonal skills and gaining experience can help shy individuals succeed in customer service and front-desk environments.

What are the jobs of a receptionist?

A receptionist is responsible for greeting visitors, answering and directing phone calls, managing appointments, and handling administrative tasks such as data entry and mail distribution. They often use office software and must maintain a professional appearance and communication skills to support smooth office operations.

What type of job is reception?

A reception job involves greeting visitors, answering phones, and managing front desk operations in an office, hotel, or healthcare setting. It requires good communication skills, organization, and often familiarity with phone systems and scheduling software.

What are popular job titles related to Reception jobs in Chicopee, MA?

For Reception jobs in Chicopee, MA, the most frequently searched job titles are:

What job categories do people searching Reception jobs in Chicopee, MA look for?

The top searched job categories for Reception jobs in Chicopee, MA are:

What cities near Chicopee, MA are hiring for Reception jobs?

Cities near Chicopee, MA with the most Reception job openings:

Reception jobs near you
Infographic showing various Reception job openings in Chicopee, MA as of August 2026, with employment types broken down into 64% Full Time, 33% Part Time, and 3% Contract. Highlights an 100% In-person job distribution, with an average salary of $37,250 per year, or $17.9 per hour.

Reception Coordinator

Valley Medical Group

Easthampton, MA • On-site

$49K - $73K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

 

Thank you for expressing your interest in pursuing a career with Valley Medical Group. We are a provider-owned, multi-specialty group. We proudly serve a diverse community of over 55,000 patients at four locations throughout the Pioneer Valley.

Valley Medical Group is looking for a Reception Coordinator to join our reception team and work in our Easthampton Health Center. If you are looking for a dynamic environment, this is your opportunity! 

Position: Reception Coordinator 

Location: Easthampton, MA

Hours:  40 hours, Monday-Friday generally between 8:00am - 5:00pm. Hours will vary depending on department needs. Exact schedule to be discussed at time of interview.

Reporting directly to the Health Center Manager, the Reception Coordinator supervises and oversees the daily operations of the reception department in assigned health center and directly supervises the reception staff.

Job Responsibilities:

  • Direct supervision of reception staff. Oversees staff recruitment and retention. 
  • Ensures regulatory compliance with HIPPAA and Confidentiality laws.
  • Monitors staff performance using established benchmarks. 
  • Identify opportunities for process improvement and work with management team to plan and implement. 

Required Qualifications: 

  • Associate degree in health or business administration (or equivalent experience)
  • Prior supervisor experience

Additional Preferred Qualifications:

  • 3 – 5 years of experience in providing medical support services

 

If you do not meet all of the preferred qualifications, we strongly encourage you to apply and/ or inquire. We often have multiple open positions and could consider you for another opportunity with our organization.

Valley Medical Group offers: 

  • Medical, Dental & Vision Plans
  • 401(k) Plan with Company Match
  • Health Savings Account (HSA) & Flexible Spending Account (FSA)
  • Generous Paid Time Off, Beginning at 17 Days per Year for New Fulltime Employees
  • 7 Paid Holidays
  • Additional Time Off for Public Service
  • Company-Paid Long-Term Disability Insurance
  • Company-Paid Life Insurance 
  • Voluntary Life, Accident and Critical Illness Insurance Options
  • Company Wellness Program 
  • Employee Assistance Program (EAP)
  • Employee Referral Program
  • Legal Plan insurance 
  • Pet insurance
  • Free On-Site Parking


We Value Employee Engagement and Inclusive Practices

Valley Medical Group (VMG) seeks to recruit, develop, and retain the most qualified workforce from a diverse candidate pool. We strive for every VMG staff person and provider to feel valued and be treated fairly, respectfully, and with dignity. We expect our employees to conduct themselves in a professional manner that promotes equal opportunity and prohibits unlawful discriminatory practices, including bias and harassment. 

Fostering inclusion and belonging among our employees is critical to our success in providing high-quality patient care rooted in evidence-based practices and health equity. We have several initiatives that prioritize the employee experience, from an annual assessment of employee engagement to staff recognition events, various feedback mechanisms, and committees that promote an inclusive workplace.