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Reception Jobs in Worcester, MA (NOW HIRING)

Host / Hostess / Reception

Natick, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Reception position is responsible for greeting guests with a warm welcome, guiding the guest safely into and throughout the venue, checking in reservations, seating guests within the venue to ...

Host / Hostess / Reception

Natick, MA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Reception position is responsible for greeting guests with a warm welcome, guiding the guest safely into and throughout the venue, checking in reservations, seating guests within the venue to ...

Host / Hostess / Reception

Natick, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Reception position is responsible for greeting guests with a warm welcome, guiding the guest safely into and throughout the venue, checking in reservations, seating guests within the venue to ...

Security Officer Driver Reception

Woonsocket, RI · On-site

$17.01/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Security Officer Driver Reception in Woonsocket, RI , you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Security Professional at a ...

New

Security Officer Driver Reception

Woonsocket, RI · On-site

$17.01/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Security Officer Driver Reception in Woonsocket, RI , you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Security Professional at a ...

New

Security Officer Driver Reception

Woonsocket, RI · On-site

$17.01/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Security Officer Driver Reception in Woonsocket, RI , you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Security Professional at a ...

New

Security Officer Driver Reception

Woonsocket, RI · On-site

$17.01/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Security Officer Driver Reception in Woonsocket, RI , you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Security Professional at a ...

New

Reception - Mercedes Sudbury

Sudbury, MA · On-site

$22 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Maintain the front reception area as a polished reflection of our flagship facility * Adapt to evolving business needs and support additional responsibilities as assigned by management What We're ...

New

Reception - Mercedes Sudbury

Sudbury, MA · On-site

$22 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Maintain the front reception area as a polished reflection of our flagship facility * Adapt to evolving business needs and support additional responsibilities as assigned by management What We're ...

New

Reception (Part-Time) Hyundai Auburn

Auburn, MA · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Maintain the front reception area as a polished reflection of our flagship facility * Adapt to evolving business needs and support additional responsibilities as assigned by management What We're ...

Reception (Part-Time) Hyundai Auburn

Auburn, MA

$16/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Maintain the front reception area as a polished reflection of our flagship facility * Adapt to evolving business needs and support additional responsibilities as assigned by management What We're ...

Receptionist

Ayer, MA · On-site

$20.90 - $24.20/hr

The right candidate will combine strong communication skills, sound judgment, and basic computer knowledge to keep daily reception activities running smoothly. Responsibilities: * Welcome guests and ...

Site Support Liasion (763821)

Marlborough, MA · On-site

$16.50 - $22/hr

Marlborough, MA 01752 We are seeking a professional and customer-focused Site Support Liaison to provide front-desk reception and facilities coordination services. This role will support the ...

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Showing results 1-20

Reception information

See Worcester, MA salary details

$9

$17

$24

How much do reception jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for reception in Worcester, MA is $17.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.90 per hour, depending on experience, location, and employer.

What is the difference between Reception vs Customer Service Representative?

AspectReceptionCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional training
Work EnvironmentFront desk, office reception areaCall centers, retail, office settings
Primary DutiesGreeting visitors, answering phones, administrative supportAssisting customers, handling inquiries, resolving issues
Industry UsageHotels, clinics, corporate officesRetail, telecommunications, banking

While both roles involve interaction with clients and visitors, receptionists primarily manage front desk duties and administrative tasks, whereas customer service representatives focus on assisting customers through calls or in-person interactions to resolve issues and provide support.

What is a receptionist?

Receptionists are administrative professionals who serve as the first point of contact for visitors and callers at an organization. They handle a variety of tasks including greeting guests, answering phone calls, managing appointments, and providing information about the company. Receptionists often assist with clerical duties and help ensure the smooth operation of the front desk area. Their role is essential for creating a welcoming and organized environment for both clients and staff.

What are some typical challenges faced by receptionists, and how can they effectively manage high-traffic periods?

Receptionists often encounter busy periods where multiple visitors, phone calls, and administrative tasks require simultaneous attention. Staying organized and maintaining a calm, professional demeanor is key to managing these high-traffic times. Utilizing scheduling tools, prioritizing urgent requests, and clear communication with both guests and colleagues can help ensure smooth operations. Additionally, developing strong multitasking abilities and familiarity with office technology are essential for handling peak workloads efficiently.

What are the key skills and qualifications needed to thrive as a receptionist?

To thrive as a Receptionist, you need excellent organizational skills, a professional demeanor, and typically a high school diploma or equivalent. Familiarity with office phone systems, scheduling software, and basic computer applications like Microsoft Office is often required. Strong interpersonal skills, attention to detail, and the ability to multitask set top performers apart. These capabilities ensure smooth office operations, positive first impressions, and efficient handling of inquiries and tasks.
What cities near Worcester, MA are hiring for Reception jobs? Cities near Worcester, MA with the most Reception job openings:
Infographic showing various Reception job openings in Worcester, MA as of August 2026, with employment types broken down into 55% Full Time, and 45% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,976 per year, or $17.8 per hour.

Reception / Registration (Full Time)

Community Care Alliance

Woonsocket, RI • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago


Community Care Alliance rating

6.1

Company rating: 6.1 out of 10

Based on 10 frontline employees who took The Breakroom Quiz


Job description

Reception / Registration (Full Time)
Location: Woonsocket, RI
Reception / Registration (Full Time)
POSITION SUMMARY:
Provide receptionist and registration specialist duties and perform clerical duties as assigned. In this highly visible role, the receptionist will be interacting with clients, families, and health care providers in a friendly, welcomin,g and helpful manner. The receptionist will possess excellent communication and interpersonal skills. Reception staff are required to provide a high level of customer service, quality care for all clients, visitors & other providers.
QUALIFICATIONS:

  • High school graduate or equivalent.
  • Ability to multitask and be detail-oriented.
  • Ability to maintain confidentiality at all times.
  • Ability to maintain a flexible schedule to address coverage issues that may arise.
  • Ability to work well with people.
  • Ability to sit for an extended period of time.
  • Ability to present and maintain a professional demeanor.
  • Must have reliable transportation to flex between Woonsocket outpatient locations.
PRIMARY FUNCTIONS:
  • Maintain a warm, welcoming, and professional atmosphere in the reception area.
  • Mail: handle all types of incoming/outgoing/interoffice, utilize the postage machine, and accept deliveries, notifying appropriate staff, driving to drop off mail at Woonsocket locations.
  • Collect insurance and demographic information for clients.
  • Verify insurance, demographics, and any other changes for every client encounter and update the electronic health record.
  • Reminder calls for prescribers and clinicians.
  • Support clinical staff with outreach calls, outreach letters, and notify clinical staff of all updates.
  • Making sure all email work tasks have been completed and replied to.
  • Maintain accuracy in collecting copayments at the time of service from clients/send up manual payment logs when full.
  • Opening client charts/Intake & open access.
  • Answer phones and direct the calls to the proper extension, distribute messages via phone or email.
  • Check in visitors and direct or bring them to the appropriate location.
  • Lock and unlock main doors at appropriate times/ maintain a clean waiting room.
  • Registration of clients and scheduling appointments using appropriate agency procedures and service codes.
  • Help with conducting fire drills and lockdown drills.
  • Float between buildings as needed to cover receptionists for lunch, planned and/or unplanned absences.
  • Clerical work,such as copying, scanning, filing, data entry, organizing office files, and keeping track of supplies.
  • Assist with toxicology labs; Update client toxicology list from request of clinical staff, calling to schedule, and entering memos for all toxicology clients in the appropriate time frame when due, using correct diagnosis codes to prefill requisition, prepping and sealing toxicology labs to put in the pick-uplocation.
WORKING CONDITIONS:
Must be able to sit for long periods of time, minimal lifting, and extensive use of the telephone.
Benefits
Community Care Alliance offers competitive salaries based on experience, skills, and performance, a comprehensive benefits package, and a great quality of work/life.
  • Generous vacation, sick time, and holidays.
  • Comprehensive medical and dental coverage, as well as voluntary vision and AFLAC supplemental coverage.
  • 403b with matching after 6 months of employment.
  • Flexible Spending (FSA) and Dependent Care (DCA) accounts.
  • Agency-paid group life insurance; long-term disability.
  • Tuition reimbursement and licensure/certification bonuses.
  • Employee referral program, as well as bilingual skills premium.
  • On-site or nearby parking available at most buildings; mileage reimbursement for client and business-related use of your personal vehicle.

To apply for this opening,g please visit our website www.communitycareri.org and select "Careers" and then "Current Openings" to fill out an application and upload your cover letter and resume.
About Us
Community Care Alliance provides an array of services and supports that are linked together so people can access help for their unique situations. Our goal is to help all members of our community become healthier, more self-reliant and better informed to meet their economic, social and emotional challenges.
Community Care Alliance is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, age, national origin, or disability.
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