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Reception Jobs in Worcester, MA (NOW HIRING)

Robert Half

Office Svcs Manager

Westford, MA · On-site

$34 - $39.80/hr

Direct daily office services across reception, workplace support, safety coordination, business continuity activities, food service, supplies, records oversight, recycling, and transportation-related ...

J. Morrissey

Practice Assistant - Administrative

Wayland, MA · On-site

$21.25 - $28/hr

Front desk reception Answering multi-line telephones Patient check-in/check-out Scheduling appointments Providing outstanding patient service in a fast-paced Primary Care practice If you have EPIC ...

JRI

Clinical Director (LICSW or LMHC)

Worcester, MA · On-site

$87K/yr

This Clinical Director (LICSW or LMHC) position provides clinical leadership at the Central Region Reception Center (CRRC) . The CRRC is a community-based option for low-risk detained youth of all ...

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All JobsReception JobsReception Jobs in Worcester, MA

Reception information

See Worcester, MA salary details

$9

$17

$24

How much do reception jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for reception in Worcester, MA is $17.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.90 per hour, depending on experience, location, and employer.

What is the difference between Reception vs Customer Service Representative?

AspectReceptionCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional training
Work EnvironmentFront desk, office reception areaCall centers, retail, office settings
Primary DutiesGreeting visitors, answering phones, administrative supportAssisting customers, handling inquiries, resolving issues
Industry UsageHotels, clinics, corporate officesRetail, telecommunications, banking

While both roles involve interaction with clients and visitors, receptionists primarily manage front desk duties and administrative tasks, whereas customer service representatives focus on assisting customers through calls or in-person interactions to resolve issues and provide support.

What is a receptionist?

Receptionists are administrative professionals who serve as the first point of contact for visitors and callers at an organization. They handle a variety of tasks including greeting guests, answering phone calls, managing appointments, and providing information about the company. Receptionists often assist with clerical duties and help ensure the smooth operation of the front desk area. Their role is essential for creating a welcoming and organized environment for both clients and staff.

What are some typical challenges faced by receptionists, and how can they effectively manage high-traffic periods?

Receptionists often encounter busy periods where multiple visitors, phone calls, and administrative tasks require simultaneous attention. Staying organized and maintaining a calm, professional demeanor is key to managing these high-traffic times. Utilizing scheduling tools, prioritizing urgent requests, and clear communication with both guests and colleagues can help ensure smooth operations. Additionally, developing strong multitasking abilities and familiarity with office technology are essential for handling peak workloads efficiently.

What are the key skills and qualifications needed to thrive as a receptionist?

To thrive as a Receptionist, you need excellent organizational skills, a professional demeanor, and typically a high school diploma or equivalent. Familiarity with office phone systems, scheduling software, and basic computer applications like Microsoft Office is often required. Strong interpersonal skills, attention to detail, and the ability to multitask set top performers apart. These capabilities ensure smooth office operations, positive first impressions, and efficient handling of inquiries and tasks.
What are popular job titles related to Reception jobs in Worcester, MA? For Reception jobs in Worcester, MA, the most frequently searched job titles are:
What job categories do people searching Reception jobs in Worcester, MA look for? The top searched job categories for Reception jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Reception jobs? Cities near Worcester, MA with the most Reception job openings:
Reception jobs near you
Infographic showing various Reception job openings in Worcester, MA as of August 2026, with employment types broken down into 55% Full Time, and 45% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,976 per year, or $17.8 per hour.

Patient Care Coordinator (Dental Reception) - FT

Bedi Dental Group

Worcester, MA • On-site

$20 - $25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Job description

PATIENT CARE COORDINATOR

Company: Bedi Dental Group

Location: 48 Elm Street #3, Worcester, MA 01609

Compensation & Benefits

Compensation: $20.00 - $25.00

Benefits Package:

  • Medical, Dental, and Vision insurance.
  • Short and Long-term disability.
  • 401(k) with company match.
  • Paid time off (PTO) and Holidays.

About the Role

Bedi Dental Group is seeking a highly-organized and motivated Patient Care Coordinator to join our established practice. The ideal candidate will have excellent communication skills, friendly and professional demeanor and a positive attitude. We welcome Patient Care Coordinators who can multitask in a faster-paced work environment and presenting as concierge for the office and patient care experience. Here are a few ways that Bedi Dental supports its great team of providers and staff.

Key Responsibilities

  • Acting as the front-of-house concierge for the patients; greeting and attending to patient concerns while leading with empathy.
  • Excellent phone skills, ability to handle multiple calls at once while managing front desk duties.
  • Booking and managing a live -document schedule to maximize daily appointments and office productivity.
  • Verifying patient insurance options and converge.
  • Consulting with patients on treatment plans and collecting co-payments.
  • Reliability and accountability for personal schedule and time management.
  • Maintaining a friendly and processional demeanor while at the front desk.
  • Maintaining a positive attitude with patients and staff.
  • Ability to work independently.

Qualifications

  • Previous experience working in a dental office setting is preferred for eligibility.
  • High school diploma or equivalent; some college preferred.
  • Working knowledge of computers for word processing, and records management [list computer software experience required including any specific dental software].
  • Eaglesoft and/or Dentrix knowledge is a plus!

The Bedi Dental Group Experience

We're a family of 8 offices in the Greater Boston area, with an additional office in Colchester, Vermont. Our mission is to help patients live healthier, happier lives by leading with compassion, providing proactive patient care, and working with the integrity of our providers. We believe it's possible for dentists to spend the time needed to treat every patient in a comprehensive manner. This approach is not only more profitable and fulfilling for the dentist and their teams, but also more beneficial for the entirety of the Bedi Dental patient care experience.

  • Exceptional Success: Our office has established itself as a leader in the field, providing exceptional dental care and transforming smiles.
  • Collaborative Environment: We foster a collaborative and supportive environment where teamwork is at the heart of everything we do.
  • State-of-the-Art Facility: Our office is equipped with the latest technologies and advanced dental equipment, enabling us to provide cutting-edge treatments and exceptional patient experiences.
  • Diverse Patient Base: Our practice attracts a diverse range of patients from complex implant cases to cosmetic and reconstructive treatments.
  • Work-Life Balance: We understand the importance of maintaining a healthy work-life balance. Our practice prioritizes flexibility and offers competitive compensation packages.

Apply