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Reception Jobs in Worcester, MA (NOW HIRING)

JRI

Clinical Director (LICSW or LMHC)

Worcester, MA · On-site

$87K/yr

This Clinical Director (LICSW or LMHC) position provides clinical leadership at the Central Region Reception Center (CRRC) . The CRRC is a community-based option for low-risk detained youth of all ...

AmeriVet

Customer Service Lead

Medway, MA · On-site

$25/hr

Are you a passionate veterinary receptionist ready to grow your leadership skills and help develop a strong, motivated reception team? Do you enjoy teaching and mentoring others? Do you love ...

Canon Careers

Area Support I Representative

Wellesley, MA · On-site

$17.20 - $23.37/hr

Reception/Office Services: - Responsible for performing general front office reception duties such as greeting visitors, answering phone calls, taking messages, scheduling conference rooms, entering ...

Amerivet

Customer Service Lead

Medway, MA · On-site

$25/hr

Are you a passionate veterinary receptionist ready to grow your leadership skills and help develop a strong, motivated reception team? Do you enjoy teaching and mentoring others? Do you love ...

Humetis Group

Filing Clerk (764416)

North Natick, MA · On-site

$17 - $20.50/hr

Periodically provide front desk/reception coverage Requirements: * 2+ years of filing experience * Strong organizational skills and attention to detail * Proficient in alphabetical filing and basic ...

Emerson Hospital

Rehab Aide

Concord, MA · On-site

$16 - $19/hr

Responsibilities for additional functions include general housekeeping, ordering/stocking of supplies, equipment cleaning, patient reception, assisting with patient care, and treatment room turnover.

Emerson Hospital

Rehab Aide

Concord, MA · On-site

$16 - $19/hr

Responsibilities for additional functions include general housekeeping, ordering/stocking of supplies, equipment cleaning, patient reception, assisting with patient care, and treatment room turnover.

Emerson Hospital

Rehab Aide

Concord, MA

$16 - $19/hr

Responsibilities for additional functions include general housekeeping, ordering/stocking of supplies, equipment cleaning, patient reception, assisting with patient care, and treatment room turnover.

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All JobsReception JobsReception Jobs in Worcester, MA

Reception information

See Worcester, MA salary details

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How much do reception jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for reception in Worcester, MA is $17.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.90 per hour, depending on experience, location, and employer.

What is a receptionist?

Receptionists are administrative professionals who serve as the first point of contact for visitors and callers at an organization. They handle a variety of tasks including greeting guests, answering phone calls, managing appointments, and providing information about the company. Receptionists often assist with clerical duties and help ensure the smooth operation of the front desk area. Their role is essential for creating a welcoming and organized environment for both clients and staff.

What are the key skills and qualifications needed to thrive as a receptionist?

To thrive as a Receptionist, you need excellent organizational skills, a professional demeanor, and typically a high school diploma or equivalent. Familiarity with office phone systems, scheduling software, and basic computer applications like Microsoft Office is often required. Strong interpersonal skills, attention to detail, and the ability to multitask set top performers apart. These capabilities ensure smooth office operations, positive first impressions, and efficient handling of inquiries and tasks.

What are some typical challenges faced by receptionists, and how can they effectively manage high-traffic periods?

Receptionists often encounter busy periods where multiple visitors, phone calls, and administrative tasks require simultaneous attention. Staying organized and maintaining a calm, professional demeanor is key to managing these high-traffic times. Utilizing scheduling tools, prioritizing urgent requests, and clear communication with both guests and colleagues can help ensure smooth operations. Additionally, developing strong multitasking abilities and familiarity with office technology are essential for handling peak workloads efficiently.

What is the difference between Reception vs Customer Service Representative?

AspectReceptionCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional training
Work EnvironmentFront desk, office reception areaCall centers, retail, office settings
Primary DutiesGreeting visitors, answering phones, administrative supportAssisting customers, handling inquiries, resolving issues
Industry UsageHotels, clinics, corporate officesRetail, telecommunications, banking

While both roles involve interaction with clients and visitors, receptionists primarily manage front desk duties and administrative tasks, whereas customer service representatives focus on assisting customers through calls or in-person interactions to resolve issues and provide support.

Can a shy person be a receptionist?

Yes, a shy person can be a receptionist, as the role primarily requires good communication skills, organization, and professionalism. Developing interpersonal skills and gaining experience can help shy individuals succeed in customer service and front-desk environments.

What are the jobs of a receptionist?

A receptionist is responsible for greeting visitors, answering and directing phone calls, managing appointments, and handling administrative tasks such as data entry and mail distribution. They often use office software and must maintain a professional appearance and communication skills to support smooth office operations.

What type of job is reception?

A reception job involves greeting visitors, answering phones, and managing front desk operations in an office, hotel, or healthcare setting. It requires good communication skills, organization, and often familiarity with phone systems and scheduling software.

What are popular job titles related to Reception jobs in Worcester, MA?

For Reception jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Reception jobs in Worcester, MA look for?

The top searched job categories for Reception jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Reception jobs?

Cities near Worcester, MA with the most Reception job openings:

Reception jobs near you
Infographic showing various Reception job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,976 per year, or $17.8 per hour.

Medical Front Desk Receptionist (Wellesley)

The Vascular Care Group

Wellesley, MA • On-site

$20 - $27/hr

Full-time

Re-posted 18 days ago

Job description

 Overview

The role of the medical front desk is generally responsible for supporting the administrative activities of the facility. Reception will maintain the organization of the office, support the Office Manager, and ensure the warm and welcoming environment for patients and families. Reception is also expected to provide compassionate and informative service to patients while managing patient communication, filing, and answering telephones.

This role will report to the Office Manager.

Responsibilities

  • Assist patients and referring providers both in office and on the phone and direct patient concerns or questions to the appropriate party
  • Verify patient eligibility and insurance prior to appointment
  • Obtain referrals or insurance authorizations prior to patient appointment
  • Maintains patient accounts by recording and updating personal and financial information required for proper insurance billing
  • Maintain organized office filing system and retrieve patient records
  • Greet patients upon arrival, assist with patient check-ins, and obtain insurance information and other necessary data
  • Provide patient with intake and new patient forms
  • Provide patients with support and guidance as needed
  • Provide coverage until practice is closed for the day or last patient has left if after closing hours
  • Managing flow of patient appointments in conjunction with clinical staff
  • Managing patient expectations during delays
  • Protects patients' rights by maintaining medical, personal, financial confidentiality
  • Ensure compliance with all HIPAA regulations
  • Collect co-pays and co-insurance and past due balances at time of service whenever possible; set up payment plans as needed
  • Schedule initial and follow-up appointments for physician, clinician and ultrasound labs
  • Complete ad hoc projects as requested

Requirements

  • Minimum of High School diploma, Associates' or Bachelor's degree preferred
  • 1+ years of administrative support required, experience in a medical setting preferred
  • Knowledge with multi-line phone systems
  • Must be able to maintain a professional demeanor in a fast-paced environment
  • Excellent communication skills, both verbal and written
  • Previous experience with Microsoft Office suite preferred
  • Willing to be available for local and/or regional assignments as needed
  • Knowledge of HIPAA, Medicare and commercial insurance preferred
  • Ability to perform multiple tasks in a busy medical setting

Compensation

$20/hour - $27/hour. Negotiable based on skills and experience.

#Wellesley

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