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Reception Jobs in Chicopee, MA (NOW HIRING)

Gohealthuc

Medical Assistant $3500 Sign on Bonus

Enfield, CT · On-site

$17.25 - $22.25/hr

Ensure reception is well maintained * Conduct courtesycall-backsfor patient follow-up. * Perform opening and closing duties, whichincludescashing out, end-of-day communication, and securing the ...

Epic Personnel Partners, LLC

Be Seen First

Bilingual Front Desk

Bloomfield, CT · On-site

$15.75 - $20/hr

Keep the reception area, interview rooms, and office clean, organized, and professional throughout the day. * Support recruiters and branch leadership with administrative tasks and special projects.

Aerotek

Onboarding Associate

West Springfield, MA · On-site

$20.19/hr

Provide outstanding front office customer service (telephone and reception area) * Order, maintain and organize all office supplies, manage mailing and shipments, and file and maintain office ...

Aerotek

Onboarding Associate

West Springfield, MA · On-site

$20.19/hr

Provide outstanding front office customer service (telephone and reception area) * Order, maintain and organize all office supplies, manage mailing and shipments, and file and maintain office ...

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Reception information

See Chicopee, MA salary details

$9

$17

$24

How much do reception jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for reception in Chicopee, MA is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.05 per hour, depending on experience, location, and employer.

What is a receptionist?

Receptionists are administrative professionals who serve as the first point of contact for visitors and callers at an organization. They handle a variety of tasks including greeting guests, answering phone calls, managing appointments, and providing information about the company. Receptionists often assist with clerical duties and help ensure the smooth operation of the front desk area. Their role is essential for creating a welcoming and organized environment for both clients and staff.

What are the key skills and qualifications needed to thrive as a receptionist?

To thrive as a Receptionist, you need excellent organizational skills, a professional demeanor, and typically a high school diploma or equivalent. Familiarity with office phone systems, scheduling software, and basic computer applications like Microsoft Office is often required. Strong interpersonal skills, attention to detail, and the ability to multitask set top performers apart. These capabilities ensure smooth office operations, positive first impressions, and efficient handling of inquiries and tasks.

What are some typical challenges faced by receptionists, and how can they effectively manage high-traffic periods?

Receptionists often encounter busy periods where multiple visitors, phone calls, and administrative tasks require simultaneous attention. Staying organized and maintaining a calm, professional demeanor is key to managing these high-traffic times. Utilizing scheduling tools, prioritizing urgent requests, and clear communication with both guests and colleagues can help ensure smooth operations. Additionally, developing strong multitasking abilities and familiarity with office technology are essential for handling peak workloads efficiently.

What is the difference between Reception vs Customer Service Representative?

AspectReceptionCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional training
Work EnvironmentFront desk, office reception areaCall centers, retail, office settings
Primary DutiesGreeting visitors, answering phones, administrative supportAssisting customers, handling inquiries, resolving issues
Industry UsageHotels, clinics, corporate officesRetail, telecommunications, banking

While both roles involve interaction with clients and visitors, receptionists primarily manage front desk duties and administrative tasks, whereas customer service representatives focus on assisting customers through calls or in-person interactions to resolve issues and provide support.

Can a shy person be a receptionist?

Yes, a shy person can be a receptionist, as the role primarily requires good communication skills, organization, and professionalism. Developing interpersonal skills and gaining experience can help shy individuals succeed in customer service and front-desk environments.

What are the jobs of a receptionist?

A receptionist is responsible for greeting visitors, answering and directing phone calls, managing appointments, and handling administrative tasks such as data entry and mail distribution. They often use office software and must maintain a professional appearance and communication skills to support smooth office operations.

What type of job is reception?

A reception job involves greeting visitors, answering phones, and managing front desk operations in an office, hotel, or healthcare setting. It requires good communication skills, organization, and often familiarity with phone systems and scheduling software.

What are popular job titles related to Reception jobs in Chicopee, MA?

For Reception jobs in Chicopee, MA, the most frequently searched job titles are:

What job categories do people searching Reception jobs in Chicopee, MA look for?

The top searched job categories for Reception jobs in Chicopee, MA are:

What cities near Chicopee, MA are hiring for Reception jobs?

Cities near Chicopee, MA with the most Reception job openings:

Reception jobs near you
Infographic showing various Reception job openings in Chicopee, MA as of August 2026, with employment types broken down into 64% Full Time, 33% Part Time, and 3% Contract. Highlights an 100% In-person job distribution, with an average salary of $37,250 per year, or $17.9 per hour.

Medical Assistant - Sign On Bonus $3,500

Gohealthuc

Granby, CT • On-site

$18.25 - $23.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

GoHealth Urgent Care rating

6.6

Company rating: 6.6 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

572nd of 898 rated healthcare providers

Job description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Hartford HealthCare, one of the nation's leading health care providers, andGoHealthUrgent Care, an on-demand consumer-centric care company,areoperatingurgent care centers across the Connecticut area.

At Hartford HealthCare-GoHealthUrgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. We would love for you to become a member of our team!

Market-leading benefits include:

  • Medical, Dental, Vision, 401k matching

  • Employeeassistanceand wellness programs including a strong focus on promoting mental health

  • Generous Paid time off

  • This position offers monthly incentive pay based on performance metrics

  • Growth opportunities

  • Sign on bonus up to $3,500 for external candidates

The Medical Assistantassistsin examination and treatment of patients under the direction of an urgent care provider. Manages the check-in and registration process, interview patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts. Draws and collects blood samples from patients andpreparespecimens for laboratory analysis. Prepares treatment rooms for examination of patients.

Job Requirements

Education

  • High School Diplomarequired

  • Graduate of a Medical Assisting Programpreferred

Work Experience

  • Medical Assistant experiencepreferred

  • Front Desk experiencepreferred

  • Basic Life Support (BLS)requiredat the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA).

One of the following Certifications is Required:

Under one yearof Medical Assistant experience requires one of the following Certifications at the time of hire:

  • CCMA- Certified Clinical Medical Assistant(verified through NHA, NationalHealthcareerAssociation)

  • CMA- Certified Medical Assistant(verified through AAMA, American Association of Medical Assistant)

  • RMA- Registered Medical Assistant(verified through AMT, American Medical Technologists)

  • NCMA- National Certified Medical Assistant(verified through NCCT, National Center for Competency Testing)

  • NRCMA- Nationally Registered Medical Assistant(verified through the National Association for Health Professionals)

In lieu of an approved MA Certification, we will also accept one of the following

  • 1+ years of working experience as a Medical Assistant in a Hospital or Urgent Care Setting, OR

  • 1+ years of working phlebotomist experience

Candidates who do not hold an approved Medical Assistant certification at the time of hire must obtain one within 15 months of their start date to remain eligible for continued employment as a Certified Medical Assistant.

In lieu of an approved MA Certification, we will also accept one of the following at the time of hire:

  • Graduate of an Accredited School of Nursing or LPN or RN

  • EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians)

  • CNA - Certified Nursing Assistant

  • Additionally, CPOE certification for order entry isrequiredwithin two weeks of start date.

Essential Functions

  • Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.

  • Process co-pays and schedule patient appointments for assignedcenter.

  • Coordinate provider referrals to assigned Specialist.

  • Answer patient questions regarding their care and keep them informed of their status.

  • Inform technical staff of patient flow.

  • Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit

  • Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases toprovideras needed.

  • Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information toprovider.

  • Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed.

  • Responsible for completing order sheets tomaintainsupply inventory levels; regularly checkexpirationdates on supplies.

  • Responsible for maintenance of medical records and scanning charts to patient files.

  • Answer phone calls, collect and sort daily incoming and outgoing postal correspondence

  • Ensure reception is well maintained

  • Conduct courtesycall-backsfor patient follow-up.

  • Perform opening and closing duties, whichincludescashing out, end-of-day communication, and securing the building.

  • Follow operating instructions to perform and document daily controls and calibration of equipment;maintainQuality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, andsubmitrepair tickets as needed.

  • All other duties as assigned.

Additional Knowledge,Skillsand Abilities Required

  • Basic Medical Assistant duties

  • Ability to type quickly, basic computer knowledge

  • Proficient in Microsoft Word and Excel

  • Detail oriented, able to rely on experience and judgment to perform a variety of tasks,participateon a team, andaccomplishgoals

  • Exceptional written and verbal communication skills

  • Able to interact and treat all persons with fairness,respectand sensitivity to cultural/social difference

If you like wild growth and working with happy, enthusiastic over-achievers,you'llenjoy your career with us!

Note: thisjob description is not inclusive of all the duties of the position.You may be asked by leaders to perform other duties.Management reserves the right to revise this position description at any time.

Set up email alerts as new job postings become available that meet your interest!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

What GoHealth Urgent Care employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

GoHealth Urgent Care logo

About GoHealth Urgent Care

Sourced by ZipRecruiter

At GoHealth Urgent Care, we GO above and beyond for our patients, communities and team members to ensure effortless, personal and connected experiences. That's why we partner with the most innovative and integrated health systems and staff our centers with the most knowledgeable providers. GoHealth Urgent Care has partnered with Northwell Health, New York State's largest health care provider and private employer, to create a network of over 50 urgent care centers throughout the New York City metro area and Long Island. The partnership provides patients with greater access to innovative urgent care through state-of-the-art technology and unique patient access tools, such as online registration and appointment scheduling.

Industry

Health care and social assistance

Company size

201 - 500 Employees

Headquarters location

Atlanta, GA, US

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