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You will be our Program Manager, NA P&C Insurance. In this role, you will lead and manage all aspects of several portfolio(s) of partner P&C MGUs/MGAs/Program Administrators, with responsibilities spanning a broad spectrum of Programs. You will overseeing various types of programs, ensuring the effective review of new submissions, due diligence, and ongoing management of production and profitability for these specialized areas. You will manage risk within Appetite and Underwriting Guidelines and play a key role in building, developing, and managing the MGU/MGA/Program relationships. You will report to the Head of Property and Casualty Program Management.

Your responsibilities will include:

• Leading development of Property & Casualty (P&C) underwriting guidelines and Letters of Authority for MGUs/MGAs/Program Administrators and standards and procedures for those exceptions outside of the underwriting guidelines.
• Actively managing all Key Performance Indicators, including pricing objectives, profit improvement and combined loss ratio results.
• Partnering with key support units, including Finance, Actuarial, Claims, Legal, Compliance, Operations and IT to analyze issues, identify solutions and drive execution on challenges faced by company, partners and customers.
• For P&C MGUs/MGAs: supporting development of program and ceded business documents in conjunction with Underwriting, CUO and legal department.
• Develop new P&C products including research and development, underwriting guidelines, SERFF Support for internal or external filing resources, pricing and state submissions and approvals.
• Performing audits and conducting program reviews. Examining documents such as polices, application state endorsements, OFAC, plan documents and other documents necessary related to the writing of each programs business.
• Identifying and managing portfolio-level risks, issues and dependencies.
• Partnering with Legal/Compliance on legislative and regulatory topics impacting the P&C programs, including but not limited to data collection with programs, states and other entities for the accurate reporting of taxes, assessments and other compliance aspects of direct insurance.
• Supporting corporate accounting with the collection of data from individual programs including, premiums, states, limits, etc.
• Developing and maintaining relationships with MGUs/MGAs/Program Administrators.
• Closely monitoring market and program specific trends to assure program performance consistent with company expectations.
• Primary contact with each direct insurance program for all administrative, underwriting and service concerns or questions.
• Building and maintaining relationships with support units, brokers, and reinsurers to support the goals and objectives of company.
• Preparing monthly and quarterly management reports and other ad hoc reports as required.
• Supporting P&C new business initiatives and conducting the appropriate triage of new business opportunities.
• Assisting in training and developing staff.
• Providing expertise on coverage issues with Claims.
• Developing and leading marketing presentations to new and current agents/brokers.
• Leading and ensuring the successful completion of complex projects.
• Diagnosing and developing recommendations to solve unique business and customer challenges.

Your skills and abilities should include:

• 10+ years of Property and Casualty Insurance experience in an underwriting and/or product role
• Strong analytical skills. Ability to develop analytical/dynamic underwriting models. Ability to efficiently identify the tools required for the task at hand and develop a product solution.
• Provide leadership to others which drives underwriting process improvement whether through technology, outsourcing or internal innovations.
• Strong intellectual curiosity and a desire to help others solve problems.
• Confidence in your skillset, desire to learn more and ability to make an impact.
• Highly entrepreneurial - experience working on the creation of new and emerging products for rapid entry into new markets. A natural inclination to work within a culture that is fast-paced and dynamic.

We aim to retain and attract great people, knowing they can achieve a rewarding and enriching career. We offer a competitive and above market compensation package.  The following are some of the benefits and perks we offer our employees:

• Medical
• Dental
• Vision
• FSA Medical and Dependent care
• Health Savings Account (HSA)
• EAP
• Basic Life and AD&D (company paid)
• Basic Long-Term Disability (employer) paid-Taxable income
• Employee paid Long Term Disability(voluntary)
• Company Medical Leave, Parental leave- 8 weeks full pay after 6 months of service
• Voluntary benefits: short term disability, Critical illness, Hospital Indemnity, Accident
• Travel assistance programs Company paid
• 401(k) 6 % safe harbor match, fully vested after two years, pre- and post-tax contributions allowed
• Gym reimbursement
• Legal plan
• Pet Insurance
• Tuition reimbursement
• Generous PTO
• Flexible work arrangement
• Fully stacked pantry on-site
• Team outings
• ERG Groups

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