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Rcm Customer Service Representative Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Springfield, VT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Lee, MA · On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Barre, VT · On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) Customer Service Representative: 610 Main Street, Clintion MA 01510 The Customer Service Representative will WOW the customer by making sure they have a positive ...

Domino's

Customer Service Representative (CSR)

Northfield, VT · On-site

$18.75 - $25.25/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Domino's

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

R1 RCM

Patient Customer Service Representative

Austin, TX · On-site

$17.60 - $25.25/hr

As a Customer Service Representative in Patient Registration, you will be the first friendly face ... RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The ...

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Rcm Customer Service Representative information

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$9

$18

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How much do rcm customer service representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for rcm customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by RCM Customer Service Representatives, and how can they be managed effectively?

RCM Customer Service Representatives often encounter challenges such as handling billing disputes, clarifying insurance policies, and addressing patient concerns regarding medical charges. Navigating complex healthcare regulations and communicating technical information in an understandable way can be demanding. Success in this role typically comes from strong problem-solving skills, patience, and the ability to empathize with patients while maintaining accuracy and compliance. Building good relationships with other departments, such as billing and clinical staff, also helps resolve issues more efficiently and provide a positive experience for patients.

What does an RCM Customer Service Representative do?

An RCM (Revenue Cycle Management) Customer Service Representative assists patients and healthcare providers with billing, insurance claims, and payment inquiries. They help resolve questions related to account balances, process payments, verify insurance coverage, and explain charges. Their goal is to ensure a smooth financial experience for patients while supporting the revenue cycle operations of healthcare organizations. Effective communication and knowledge of medical billing are essential for this role.

Is Rcm Customer Service Representative a good entry level position?

The Rcm Customer Service Representative role is often considered an entry-level position in the healthcare revenue cycle management field. It typically requires basic communication skills, familiarity with customer service tools, and sometimes certification in healthcare billing or coding, making it accessible for those starting their careers in healthcare support roles.

What is the RCM customer service representative hiring process?

The hiring process for an RCM Customer Service Representative typically involves submitting an application, completing a phone or virtual interview, and participating in an in-person interview or skills assessment. Employers may also conduct background checks and verify relevant certifications or experience before making a job offer.

What is the difference between Rcm Customer Service Representative vs Medical Billing Specialist?

AspectRcm Customer Service RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; certifications like CPR or customer service trainingHigh school diploma; certifications like CPC or medical billing courses
Work EnvironmentCall centers, healthcare offices, remote customer supportMedical offices, billing companies, healthcare facilities
Employer & IndustryHealthcare revenue cycle management companies, hospitalsMedical practices, billing services, healthcare providers
Primary FocusHandling patient inquiries, payment issues, insurance questionsProcessing claims, coding, invoicing, and payment posting

While both roles support healthcare revenue processes, Rcm Customer Service Representatives focus on patient interactions and payment support, whereas Medical Billing Specialists handle claims processing and coding. Understanding these differences helps job seekers find the right fit in the healthcare revenue cycle industry.

What are the key skills and qualifications needed to thrive as an RCM Customer Service Representative?

To thrive as an RCM Customer Service Representative, you need strong knowledge of healthcare revenue cycle management, medical billing processes, and a high school diploma or equivalent. Familiarity with billing software, EHR systems, and HIPAA compliance is typically required. Excellent communication, problem-solving, and patience help in addressing patient inquiries and resolving billing issues effectively. These skills are crucial for ensuring accurate billing, timely payments, and positive patient experiences within healthcare organizations.
More about Rcm Customer Service Representative jobs
What job categories do people searching Rcm Customer Service Representative jobs look for? The top searched job categories for Rcm Customer Service Representative jobs are:
Rcm Customer Service Representative jobs near you
Infographic showing various Rcm Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (CSR)

Domino's

Ayer, MA • On-site

$18 - $24.25/hr

Part-time

Re-posted 3 days ago

Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,926 frontline employees who took The Breakroom Quiz

20th of 24 rated food delivery companies

Job description

Customer Service Representative (CSR)
Customer Service Representative:
The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino's customers as the first responder.
Daily Routine:
  • Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance
  • Take customer orders (in-person or over the phone) working with our technology and Point of Sales System
  • Create a great in-store customer experience by cleaning, preparing, and maintaining the front of the store
  • Ensure orders are organized and accurate.

Necessary Skills:
  • Ability to multi-task/work efficiently under pressure
  • Ability to work in a fast-paced environment - Handle the Rush
  • Effective communication with team members and customers
  • Understand safe food handling, food storage and sanitation
  • Ability to work nights and weekends
  • Excellent customer service skills
  • Ability to take direction from management
  • Must be 16 years of age or older to be considered

What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Domino's logo

About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

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