ZipRecruiter

Log In

1

Rcm Customer Service Representative Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Springfield, VT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Northfield, VT · On-site

$18.75 - $25.25/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

next page

Showing results 1-20

All JobsRcm Customer Service Representative Jobs

Rcm Customer Service Representative information

See salary details

$9

$18

$26

How much do rcm customer service representative jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for rcm customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by RCM Customer Service Representatives, and how can they be managed effectively?

RCM Customer Service Representatives often encounter challenges such as handling billing disputes, clarifying insurance policies, and addressing patient concerns regarding medical charges. Navigating complex healthcare regulations and communicating technical information in an understandable way can be demanding. Success in this role typically comes from strong problem-solving skills, patience, and the ability to empathize with patients while maintaining accuracy and compliance. Building good relationships with other departments, such as billing and clinical staff, also helps resolve issues more efficiently and provide a positive experience for patients.

What does an RCM Customer Service Representative do?

An RCM (Revenue Cycle Management) Customer Service Representative assists patients and healthcare providers with billing, insurance claims, and payment inquiries. They help resolve questions related to account balances, process payments, verify insurance coverage, and explain charges. Their goal is to ensure a smooth financial experience for patients while supporting the revenue cycle operations of healthcare organizations. Effective communication and knowledge of medical billing are essential for this role.

What is the difference between Rcm Customer Service Representative vs Medical Billing Specialist?

AspectRcm Customer Service RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; certifications like CPR or customer service trainingHigh school diploma; certifications like CPC or medical billing courses
Work EnvironmentCall centers, healthcare offices, remote customer supportMedical offices, billing companies, healthcare facilities
Employer & IndustryHealthcare revenue cycle management companies, hospitalsMedical practices, billing services, healthcare providers
Primary FocusHandling patient inquiries, payment issues, insurance questionsProcessing claims, coding, invoicing, and payment posting

While both roles support healthcare revenue processes, Rcm Customer Service Representatives focus on patient interactions and payment support, whereas Medical Billing Specialists handle claims processing and coding. Understanding these differences helps job seekers find the right fit in the healthcare revenue cycle industry.

What are the key skills and qualifications needed to thrive as an RCM Customer Service Representative, and why are they important?

To thrive as an RCM Customer Service Representative, you need strong knowledge of healthcare revenue cycle management, medical billing processes, and a high school diploma or equivalent. Familiarity with billing software, EHR systems, and HIPAA compliance is typically required. Excellent communication, problem-solving, and patience help in addressing patient inquiries and resolving billing issues effectively. These skills are crucial for ensuring accurate billing, timely payments, and positive patient experiences within healthcare organizations.
More about Rcm Customer Service Representative jobs
What job categories do people searching Rcm Customer Service Representative jobs look for? The top searched job categories for Rcm Customer Service Representative jobs are:
Rcm Customer Service Representative jobs near you
Infographic showing various Rcm Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative - CSR

Customer Service Representative - CSR

LaPlante Electric, Inc.

Scarborough, ME

$22 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

LaPlante Electric Inc. of Scarborough, ME is actively seeking a motivated full-time Customer Service Representative - CSR to assist our clients with all their inquiries and ensure they have the best experience with us. This is a 100% in-office position. Do you enjoy helping others? Are you organized and detail-oriented? Would you like to join a company that truly invests in its employees? If so, please keep reading!

This office position earns a competitive wage of $22 - $24/hour. We provide excellent benefits and perks, including health, dental, vision, disability, supplemental and life insurance, a 401(k) with match, paid time off (PTO), paid training, paid holidays, tuition reimbursement, professional development assistance, pie on Thanksgiving, and the potential for overtime work at 1.5 times the hourly rate. If this sounds like the right office opportunity in electrical services for you, apply today!


ABOUT LAPLANTE ELECTRIC INC.

We are a Maine-based family-run company that specializes in electrical services and installations including standby generator and ductless heat pump services. In 1974, Mike LaPlante started this business with only one pickup truck and his work ethic. Since 1974, technology has developed, and our team has grown. We provide quality services, but also value fairness, respect, and honesty. From 24/7 customer service to emergency night or weekend service, we want our clients to be happy. Every day we strive to exceed expectations and serve our community!

We recognize that relationships are a two-way street and that having happy and grateful team members is the way to bring world-class service to our customers. This is why we take care of our staff! For our amazing team, we offer an excellent benefits package, opportunities for advancement, and a fun, engaging work environment.


A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE - CSR

As a Customer Service Representative, you are essential to our electrical services as a client-facing employee! You warmly greet all customers, both by phone and in-person as well as stay in touch with them throughout the project process so they are always well-informed and up-to-date. As a helpful individual, you assist the owners in special customer service-related projects and provide coverage for service, project, and other client experience personnel who is extremely busy or on vacation. You manage client inquiries in a timely manner, respond to social media inquiries, and keep our files updated and organized. You feel good about keeping our clients informed and happy!


CSR QUALIFICATIONS

  • 2+ years of customer service experience
  • A love for assuring customer happiness
  • A happy and optimistic attitude and disposition

Do you have fantastic communication skills? Are you able to work in a fast-paced environment efficiently and effectively? Can you work well with a team? Do you manage your time effectively and prioritize tasks accordingly? If so, you may be perfect for this electrical services office position. Apply now!


CSR WORK SCHEDULE

With a focus on a good work-life balance, this full-time position has flexible schedule options based upon the applicant and their needs!


ARE YOU READY TO JOIN OUR OFFICE TEAM?

If you feel that you would be perfect as our Customer Service Representative - CSR, apply now using our initial 3-minute, mobile-friendly application. We can't wait to hear from you!

Location: 04074

Apply