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Rcm Customer Service Representative Jobs (NOW HIRING)

EssilorLuxottica

RCM Account Representative

Dallas, TX · On-site

Great interpersonal and customer service skills, able to act with an appropriate sense of urgency to resolve problems * Ability to critically think through problems in a fast-paced environment with ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Rcm Customer Service Representative information

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How much do rcm customer service representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for rcm customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by RCM Customer Service Representatives, and how can they be managed effectively?

RCM Customer Service Representatives often encounter challenges such as handling billing disputes, clarifying insurance policies, and addressing patient concerns regarding medical charges. Navigating complex healthcare regulations and communicating technical information in an understandable way can be demanding. Success in this role typically comes from strong problem-solving skills, patience, and the ability to empathize with patients while maintaining accuracy and compliance. Building good relationships with other departments, such as billing and clinical staff, also helps resolve issues more efficiently and provide a positive experience for patients.

What does an RCM Customer Service Representative do?

An RCM (Revenue Cycle Management) Customer Service Representative assists patients and healthcare providers with billing, insurance claims, and payment inquiries. They help resolve questions related to account balances, process payments, verify insurance coverage, and explain charges. Their goal is to ensure a smooth financial experience for patients while supporting the revenue cycle operations of healthcare organizations. Effective communication and knowledge of medical billing are essential for this role.

What is the difference between Rcm Customer Service Representative vs Medical Billing Specialist?

AspectRcm Customer Service RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; certifications like CPR or customer service trainingHigh school diploma; certifications like CPC or medical billing courses
Work EnvironmentCall centers, healthcare offices, remote customer supportMedical offices, billing companies, healthcare facilities
Employer & IndustryHealthcare revenue cycle management companies, hospitalsMedical practices, billing services, healthcare providers
Primary FocusHandling patient inquiries, payment issues, insurance questionsProcessing claims, coding, invoicing, and payment posting

While both roles support healthcare revenue processes, Rcm Customer Service Representatives focus on patient interactions and payment support, whereas Medical Billing Specialists handle claims processing and coding. Understanding these differences helps job seekers find the right fit in the healthcare revenue cycle industry.

What are the key skills and qualifications needed to thrive as an RCM Customer Service Representative, and why are they important?

To thrive as an RCM Customer Service Representative, you need strong knowledge of healthcare revenue cycle management, medical billing processes, and a high school diploma or equivalent. Familiarity with billing software, EHR systems, and HIPAA compliance is typically required. Excellent communication, problem-solving, and patience help in addressing patient inquiries and resolving billing issues effectively. These skills are crucial for ensuring accurate billing, timely payments, and positive patient experiences within healthcare organizations.
More about Rcm Customer Service Representative jobs
What job categories do people searching Rcm Customer Service Representative jobs look for? The top searched job categories for Rcm Customer Service Representative jobs are:
Rcm Customer Service Representative jobs near you
Infographic showing various Rcm Customer Service Representative job openings in the United States as of May 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (CSR)

Force Home Services Heating, Air Conditioning & Plumbing

Denton, TX • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description

Force Home Services Heating, Air Conditioning, & Plumbing in Denton, TX is looking to hire a full-time Customer Service Representative (CSR) to assist our customers and ensure they have a great experience with us. Do you want to work in a place where every day is a new opportunity to serve the community? Would you like to join a family-first company that is passionate about what they do? Are you looking to work with a great team of people? If so, please read on!

This CSR position earns a base salary starting at $15/hour and can earn over $60,000/year with bonuses and commissions. We also offer an unlimited monthly individual bonus and unlimited monthly team bonus. We provide excellent benefits, including medical/dental coverage, 401K, life insurance, vision insurance, vacation accrual from the 1st day, AND performance bonuses. If this sounds like the right HVAC sales opportunity for you, apply today!


ABOUT FORCE HOME SERVICES HEATING, AIR CONDITIONING & PLUMBING

Force Home Services, formerly known as Air Force Mechanical, has come a long way since its inception in 1998. Over the years, we have grown and expanded, and our name has evolved to reflect that change. We provide heating, air conditioning, and plumbing (HVAC) services locally from Dallas to Plano and Southlake to Denton. We are not here to merely be building code compliant and to meet industry standards. We are welcomed into our customers' homes with the expectation that we are experts in the fields of plumbing, heating, and cooling homes. It's our job to deliver that expectation.

We are proud of our well-equipped and trained employees. Our goal is to have our employees look forward to getting up every day and coming in to work. We offer a safe, clean, and enjoyable work environment. We offer continuous training in order to improve our abilities in all areas. In addition to TOP compensation and benefits packages for all employees, we provide a career path for all employees (5 years and beyond).


A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE (CSR)

As a Customer Service Representative (CSR), your positive and friendly disposition shines through all your interactions. It is one of the reasons that our customers enjoy doing business with us! As we continue to grow, you accommodate our needs to take care of our clients and sell our home services. When you interact with clients, you always communicate clearly and kindly. As issues or concerns arise, you handle them with patience and quickly find resolutions. You enjoy helping others and using your skills to fuel your success!


QUALIFICATIONS FOR A CUSTOMER SERVICE REPRESENTATIVE (CSR)

  • High school diploma or GED

Do you have excellent interpersonal and communication skills? Are you organized and detail-oriented? Can you work well with others? Do you prioritize your tasks and time effectively? Are you willing to go the extra mile to help our customers? Can you demonstrate professionalism and patience when dealing with stressful situations? If yes, you might just be perfect for this HVAC sales position!


ARE YOU READY TO JOIN OUR HVAC TEAM?

If you feel that you would be right for this Customer Service Representative (CSR) job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 76205