Business Associate
Seattle, WA · On-site
... queue manager IBM DataPower UNIX/Linux web servers Message Brokers 3.Experience 5to8yrs 4.Required Skills Technical Skills- WebSphere Responsive Webdesign Websphere - Portal Admin Domain Skills- 5.
Business Associate
Seattle, WA · On-site
... queue manager IBM DataPower UNIX/Linux web servers Message Brokers 3.Experience 5to8yrs 4.Required Skills Technical Skills- WebSphere Responsive Webdesign Websphere - Portal Admin Domain Skills- 5.
Research Queue and Workflow Management * The KM Legal Research Manager oversees the end-to-end management of the legal research request and Monitoring queue and works in conjunction with other KM ...
Research Queue and Workflow Management * The KM Legal Research Manager oversees the end-to-end management of the legal research request and Monitoring queue and works in conjunction with other KM ...
Shift Supervisor
Redmond, WA · On-site
$16.75 - $21.25/hr
Queue Management / Incident Resolution * Facilitate Shift Handoff Calls and report on shift activities. Provide updates to the oncoming shift and their supervisor. * Monitor communications and ...
Shift Supervisor
Redmond, WA · On-site
$16.75 - $21.25/hr
Queue Management / Incident Resolution * Facilitate Shift Handoff Calls and report on shift activities. Provide updates to the oncoming shift and their supervisor. * Monitor communications and ...
... Work Queue and Data Business Analyst WORK SCHEDULE * 100% FTE * Days POSITION HIGHLIGHTS ... Epic Workqueue Management and executive metric management for the Financial Access Clearance Team
... Work Queue and Data Business Analyst WORK SCHEDULE * 100% FTE * Days POSITION HIGHLIGHTS ... Epic Workqueue Management and executive metric management for the Financial Access Clearance Team
Order Approval Specialist
Kent, WA · On-site
$25/hr
Queue Management & Timeliness * Manage assigned workload and task queue to meet daily and weekly SLA expectations. * Prioritize work and follow-ups to support installation timelines and revenue flow.
Order Approval Specialist
Kent, WA · On-site
$25/hr
Queue Management & Timeliness * Manage assigned workload and task queue to meet daily and weekly SLA expectations. * Prioritize work and follow-ups to support installation timelines and revenue flow.
... Work Queue and Data Business Analyst . WORK SCHEDULE * 100% FTE * Days POSITION HIGHLIGHTS ... Epic Workqueue Management and executive metric management for the Financial Access Clearance Team
... Work Queue and Data Business Analyst . WORK SCHEDULE * 100% FTE * Days POSITION HIGHLIGHTS ... Epic Workqueue Management and executive metric management for the Financial Access Clearance Team
A day in the life - Review queue health metrics and drive the team toward zero pending ... peer managers across regions during handover calls About the team The AWS Security Incident ...
A day in the life - Review queue health metrics and drive the team toward zero pending ... peer managers across regions during handover calls About the team The AWS Security Incident ...
A day in the life - Review queue health metrics and drive the team toward zero pending ... peer managers across regions during handover calls About the team The AWS Security Incident ...
A day in the life - Review queue health metrics and drive the team toward zero pending ... peer managers across regions during handover calls About the team The AWS Security Incident ...
Own end-to-end support operations, including queue management, escalations, and shift planning to ensure consistent 24x7 coverage. * Drive improvements in key support metrics such as CSAT, response ...
Own end-to-end support operations, including queue management, escalations, and shift planning to ensure consistent 24x7 coverage. * Drive improvements in key support metrics such as CSAT, response ...
Own end-to-end support operations, including queue management, escalations, and shift planning to ensure consistent 24x7 coverage. * Drive improvements in key support metrics such as CSAT, response ...
Own end-to-end support operations, including queue management, escalations, and shift planning to ensure consistent 24x7 coverage. * Drive improvements in key support metrics such as CSAT, response ...
Resident Services Manager II
Kirkland, WA · On-site
$101K/yr
Sales Strategy: * Assist in the management of Funnel CRM queue management. * Ensure the success of unguided prospect tours through signage, identified unguided tour apartment preparation, and ...
Resident Services Manager II
Kirkland, WA · On-site
$101K/yr
Sales Strategy: * Assist in the management of Funnel CRM queue management. * Ensure the success of unguided prospect tours through signage, identified unguided tour apartment preparation, and ...
Be Seen First
IT Operations Manager
Redmond, WA · On-site
$115K - $130K/yr
Review and manage the incident and catalog item queues, performing queue management and assigning tickets to appropriate staff in a timely and efficient manner * Own intake and prioritization of all ...
Quick apply
Be Seen First
IT Operations Manager
Redmond, WA · On-site
$115K - $130K/yr
Review and manage the incident and catalog item queues, performing queue management and assigning tickets to appropriate staff in a timely and efficient manner * Own intake and prioritization of all ...
Own end-to-end support operations, including queue management, escalations, and shift planning to ensure consistent 24x7 coverage. * Drive improvements in key support metrics such as CSAT, response ...
Own end-to-end support operations, including queue management, escalations, and shift planning to ensure consistent 24x7 coverage. * Drive improvements in key support metrics such as CSAT, response ...
IT Operations Manager
Redmond, WA · On-site
$115K - $130K/yr
Review and manage the incident and catalog item queues, performing queue management and assigning tickets to appropriate staff in a timely and efficient manner * Own intake and prioritization of all ...
Quick apply
IT Operations Manager
Redmond, WA · On-site
$115K - $130K/yr
Review and manage the incident and catalog item queues, performing queue management and assigning tickets to appropriate staff in a timely and efficient manner * Own intake and prioritization of all ...
Resident Services Manager II
Kirkland, WA · On-site
$101K/yr
Sales Strategy: * Assist in the management of Funnel CRM queue management. * Ensure the success of unguided prospect tours through signage, identified unguided tour apartment preparation, and ...
Resident Services Manager II
Kirkland, WA · On-site
$101K/yr
Sales Strategy: * Assist in the management of Funnel CRM queue management. * Ensure the success of unguided prospect tours through signage, identified unguided tour apartment preparation, and ...
Own end-to-end support operations, including queue management, escalations, and shift planning to ensure consistent 24x7 coverage. * Drive improvements in key support metrics such as CSAT, response ...
Own end-to-end support operations, including queue management, escalations, and shift planning to ensure consistent 24x7 coverage. * Drive improvements in key support metrics such as CSAT, response ...
A day in the life - Review queue health metrics and drive the team toward zero pending ... BASIC QUALIFICATIONS - 5+ years of managing and developing teams experience - 5+ years of ...
A day in the life - Review queue health metrics and drive the team toward zero pending ... BASIC QUALIFICATIONS - 5+ years of managing and developing teams experience - 5+ years of ...
Responsibilities Queue Management / Reporting * Reviews work orders in the queue and works on moderately difficult requests by adhering to commitment times * Supports cross-functional teams to ...
Responsibilities Queue Management / Reporting * Reviews work orders in the queue and works on moderately difficult requests by adhering to commitment times * Supports cross-functional teams to ...
Responsibilities Queue Management / Reporting * Reviews work orders in the queue and works on moderately difficult requests by adhering to commitment times * Supports cross-functional teams to ...
Responsibilities Queue Management / Reporting * Reviews work orders in the queue and works on moderately difficult requests by adhering to commitment times * Supports cross-functional teams to ...
Customer Care Representative I
Seattle, WA · On-site
$19 - $22/hr
RESPONSIBILITIES: ● Phone and Queue Management: Handle all assigned routine inquiries regarding benefits, eligibility, claims, and provider/facility locations within the network. ● Customer ...
Quick apply
Customer Care Representative I
Seattle, WA · On-site
$19 - $22/hr
RESPONSIBILITIES: ● Phone and Queue Management: Handle all assigned routine inquiries regarding benefits, eligibility, claims, and provider/facility locations within the network. ● Customer ...
Queue Manager information
See Seattle, WA salary details
$14.50 - $17.61
6% of jobs
$19.12 is the 25th percentile. Wages below this are outliers.
$17.61 - $20.72
38% of jobs
The median wage is $21.19 / hr.
$20.72 - $23.82
35% of jobs
$23.82 - $26.93
11% of jobs
$26.93 - $30.04
3% of jobs
$30.04 - $33.15
4% of jobs
$33.15 - $36.26
0% of jobs
$36.26 - $39.37
0% of jobs
$39.37 - $42.48
0% of jobs
$42.48 - $45.59
1% of jobs
$45.59 - $48.69
1% of jobs
$14
$24
$48
How much do queue manager jobs pay per hour?
As of Jun 29, 2026, the average hourly pay for queue manager in Seattle, WA is $24.20, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $24.09 per hour, depending on experience, location, and employer.
What is a Queue Manager?
A Queue Manager is a professional responsible for overseeing and managing the flow of people, tasks, or messages in various environments, such as customer service centers, events, or IT systems. In the context of IT, a Queue Manager often refers to software that handles the communication between different applications by managing message queues, ensuring data is delivered reliably and in order. In customer-facing roles, a Queue Manager organizes waiting lines, minimizes wait times, and enhances customer experience. The specific duties can vary depending on the industry, but the core responsibility is to keep processes running smoothly and efficiently.
What are the key skills and qualifications needed to thrive as a Queue Manager, and why are they important?
To thrive as a Queue Manager, you need strong organizational skills, experience in customer service or operations, and often a background in business administration or hospitality. Familiarity with queue management systems, scheduling software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for handling high-traffic situations and ensuring customer satisfaction. These skills are important because they enable efficient crowd flow, minimize wait times, and create a positive experience for both customers and staff.
What are some common challenges Queue Managers face, and how can they effectively address them?
Queue Managers often encounter challenges such as balancing fluctuating customer volumes, managing wait times, and coordinating with multiple teams to maintain service efficiency. Effective communication, adaptability, and proactive monitoring of queue systems are essential to address these issues. By using data analytics to forecast busy periods and collaborating closely with staff, Queue Managers can optimize resource allocation and enhance the customer experience. Staying calm under pressure and implementing continuous process improvements also contribute to successful queue management.
What are the most commonly searched types of Queue jobs in Seattle, WA? The most popular types of Queue jobs in Seattle, WA are:
What are popular job titles related to Queue Manager jobs in Seattle, WA? For Queue Manager jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Queue Manager jobs in Seattle, WA look for? The top searched job categories for Queue Manager jobs in Seattle, WA are:
Job description
COGNIZANT IS LOOKING FOR SR. ASSOCIATE IBM-WebSphere-Commerce Support Analyst IBM WebSphere Portal Websphere commerce Java/J2EE DB2 IBM tools WebSphere Responsive Webdesign Websphere Portal-Search Servcs Websphere-Portal Authenticatio IBM Websphere - Portal SSO Websphere - Portal Admin Websphere Portal - Core API s Websphere Application Server & Portal Administration - IBM Websphere Websphere Application ServerWAS Websphere IHS IIS Apache Tomcat Messaging queue manager IBM DataPower UNIX/Linux web servers Message Brokers 3.Experience 5to8yrs 4.Required Skills Technical Skills- WebSphere Responsive Webdesign Websphere - Portal Admin Domain Skills- 5.Nice to have skills Techincal Skills- Hibernate Webservices - SOAP JSR Spring MVC HTML 5 Domain Skills- 6.Technology IBM WebSphere Portal 7.Shift Day 9AM TO 7PM US 8.Roles & Responsibilities Sr.Developer Science / Engineering graduate.Design develop and implement tasks/components of a work package / project as per client requirements create a zero defect code and modify complex systems or develop new sub systems develop comprehensive unit testing cases and plans update knowledge assets and guide team to do the same integrate work of developers WITH THE OBJECTIVE OF delivering high quality project deliverables WITHIN THE LIMITS OF delivery timelines security quality and performance guidelines.. Requirements Gathering: - Participate in requirement gathering JAD (Joint Application Development) sessions and support documentation where applicable (business functional Technical UI usability data compliance data migration NFR 3rd party tools & products) - Raise queries and get query resolution on areas which are unclear ambiguous and which need more information to the Technology Lead. Project Estimation: - Understand how the estimation (effort size etc.) is done at task level in the area of work concerned measure and report the actual effort against the estimated effort and ensure task progress reporting in C2.0 or any other applicable tool. Capability Development: - Become an expert in the core skill and develop additional skills. Design & Analysis: - Create the HL Design and detailed design document with the support of architects for the assigned scope - Review all deliverables created by the Developer - Study non functional requirements and design for NFR as required - Understand the interdependencies of the various components in work packages being developed - Create detailed design and assign to developer provide input to the Project Manager / Technical Lead to create the project plan from a technical perspective support development of proof of concept as designed by Designer / Solution Architect initiate development environment setup - Provide demo to customer for early feedback create quality check points for a
Hours : 8:00am to 5:00pm
Education :
Additional Job Details : 11.Demand Requires Travel? N 12.Certification(s) Required NA 9.Job Location Primary: USWASELC01-Seattle - WA USA CLT
Hours : 8:00am to 5:00pm
Education :
Additional Job Details : 11.Demand Requires Travel? N 12.Certification(s) Required NA 9.Job Location Primary: USWASELC01-Seattle - WA USA CLT
About Avani Technology Solutions
Sourced by ZipRecruiter
Industry
It services
Company size
201 - 500 Employees
Headquarters location
Rochester, NY, US
Year founded
2008