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Queue Manager Jobs in Seattle, WA (NOW HIRING)

ASM Research

Shift Supervisor

Redmond, WA · On-site

$16.75 - $21.25/hr

Queue Management / Incident Resolution * Facilitate Shift Handoff Calls and report on shift activities. Provide updates to the oncoming shift and their supervisor. * Monitor communications and ...

SSA Marine

IT Service Center Lead

Seattle, WA · On-site

$18.25 - $24/hr

Experience with ticketing systems, queue management, routing, escalation practices, and service reporting in high-volume environments * Proven ability to collaborate across technical teams, business ...

SSA Marine

IT Service Center Lead

Seattle, WA

$18.25 - $24/hr

Experience with ticketing systems, queue management, routing, escalation practices, and service reporting in high-volume environments * Proven ability to collaborate across technical teams, business ...

3MD Inc.

IT Operations Manager

Redmond, WA · On-site

$115K - $130K/yr

Review and manage the incident and catalog item queues, performing queue management and assigning tickets to appropriate staff in a timely and efficient manner * Own intake and prioritization of all ...

BofA Securities

Supervision Manager

Bellevue, WA · On-site

Demonstrate organization in completing day to day responsibilities including, but not limited to queue management and advisor communication * Maintain a positive attitude, commitment to excel and ...

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How much do queue manager jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for queue manager in Seattle, WA is $24.20, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $24.09 per hour, depending on experience, location, and employer.

What is the role of a queue manager?

A queue manager oversees the organization and operation of queues in a system or environment, ensuring efficient processing of tasks or customers. They may use tools like queue management software and require strong organizational and communication skills to optimize flow and reduce wait times.

What is a Queue Manager?

A Queue Manager is a professional responsible for overseeing and managing the flow of people, tasks, or messages in various environments, such as customer service centers, events, or IT systems. In the context of IT, a Queue Manager often refers to software that handles the communication between different applications by managing message queues, ensuring data is delivered reliably and in order. In customer-facing roles, a Queue Manager organizes waiting lines, minimizes wait times, and enhances customer experience. The specific duties can vary depending on the industry, but the core responsibility is to keep processes running smoothly and efficiently.

What is a queue management job description?

A queue management job involves overseeing the flow of customers or clients in a service environment, ensuring efficient and organized waiting processes. Responsibilities often include monitoring wait times, managing staff schedules, and using queue management software or systems to improve service delivery. Strong organizational and communication skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a Queue Manager, and why are they important?

To thrive as a Queue Manager, you need strong organizational skills, experience in customer service or operations, and often a background in business administration or hospitality. Familiarity with queue management systems, scheduling software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for handling high-traffic situations and ensuring customer satisfaction. These skills are important because they enable efficient crowd flow, minimize wait times, and create a positive experience for both customers and staff.

What jobs pay $500,000 a year in the US?

High-level executive roles such as CEOs, CFOs, and other C-suite positions often reach or exceed $500,000 annually, especially in large corporations. Certain specialized professions like investment bankers, senior surgeons, and successful entrepreneurs can also earn this level of income, often supplemented by bonuses, stock options, or profit sharing. These roles typically require extensive experience, advanced skills, and significant responsibility.

What is the 3 month rule for jobs?

The 3 month rule for a Queue Manager typically refers to a probationary period of three months during which performance, reliability, and suitability for the role are assessed. Successful completion of this period may lead to permanent employment, and it often involves regular evaluations and training to ensure the employee meets job standards.

What are some common challenges Queue Managers face, and how can they effectively address them?

Queue Managers often encounter challenges such as balancing fluctuating customer volumes, managing wait times, and coordinating with multiple teams to maintain service efficiency. Effective communication, adaptability, and proactive monitoring of queue systems are essential to address these issues. By using data analytics to forecast busy periods and collaborating closely with staff, Queue Managers can optimize resource allocation and enhance the customer experience. Staying calm under pressure and implementing continuous process improvements also contribute to successful queue management.
What are the most commonly searched types of Queue jobs in Seattle, WA? The most popular types of Queue jobs in Seattle, WA are:
What are popular job titles related to Queue Manager jobs in Seattle, WA? For Queue Manager jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Queue Manager jobs in Seattle, WA look for? The top searched job categories for Queue Manager jobs in Seattle, WA are:
Queue Manager jobs near you
Infographic showing various Queue Manager job openings in Seattle, WA as of July 2026, with employment types broken down into 82% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $50,331 per year, or $24.2 per hour.
Business Associate

Business Associate

Avani Technology Solutions, Inc.

Seattle, WA • On-site

Contractor

Posted 22 days ago

Job description

COGNIZANT IS LOOKING FOR SR. ASSOCIATE IBM-WebSphere-Commerce Support Analyst IBM WebSphere Portal Websphere commerce Java/J2EE DB2 IBM tools WebSphere Responsive Webdesign Websphere Portal-Search Servcs Websphere-Portal Authenticatio IBM Websphere - Portal SSO Websphere - Portal Admin Websphere Portal - Core API s Websphere Application Server & Portal Administration - IBM Websphere Websphere Application ServerWAS Websphere IHS IIS Apache Tomcat Messaging queue manager IBM DataPower UNIX/Linux web servers Message Brokers 3.Experience 5to8yrs 4.Required Skills Technical Skills- WebSphere Responsive Webdesign Websphere - Portal Admin Domain Skills- 5.Nice to have skills Techincal Skills- Hibernate Webservices - SOAP JSR Spring MVC HTML 5 Domain Skills- 6.Technology IBM WebSphere Portal 7.Shift Day 9AM TO 7PM US 8.Roles & Responsibilities Sr.Developer Science / Engineering graduate.Design develop and implement tasks/components of a work package / project as per client requirements create a zero defect code and modify complex systems or develop new sub systems develop comprehensive unit testing cases and plans update knowledge assets and guide team to do the same integrate work of developers WITH THE OBJECTIVE OF delivering high quality project deliverables WITHIN THE LIMITS OF delivery timelines security quality and performance guidelines.. Requirements Gathering: - Participate in requirement gathering JAD (Joint Application Development) sessions and support documentation where applicable (business functional Technical UI usability data compliance data migration NFR 3rd party tools & products) - Raise queries and get query resolution on areas which are unclear ambiguous and which need more information to the Technology Lead. Project Estimation: - Understand how the estimation (effort size etc.) is done at task level in the area of work concerned measure and report the actual effort against the estimated effort and ensure task progress reporting in C2.0 or any other applicable tool. Capability Development: - Become an expert in the core skill and develop additional skills. Design & Analysis: - Create the HL Design and detailed design document with the support of architects for the assigned scope - Review all deliverables created by the Developer - Study non functional requirements and design for NFR as required - Understand the interdependencies of the various components in work packages being developed - Create detailed design and assign to developer provide input to the Project Manager / Technical Lead to create the project plan from a technical perspective support development of proof of concept as designed by Designer / Solution Architect initiate development environment setup - Provide demo to customer for early feedback create quality check points for a
Hours : 8:00am to 5:00pm
Education :
Additional Job Details : 11.Demand Requires Travel? N 12.Certification(s) Required NA 9.Job Location Primary: USWASELC01-Seattle - WA USA CLT

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