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Queue Manager Jobs in Everett, WA (NOW HIRING)

Syntricate Technologies

IBM MQ Administrator

Seattle, WA · On-site

$59.75 - $78.50/hr

The role involves installing, configuring, and maintaining MQ systems, ensuring secure connectivity, and optimizing queue management. Responsibilities : • Hands on experience in Installing and ...

ASM Research

Shift Supervisor

Redmond, WA · On-site

$16.75 - $21.25/hr

Queue Management / Incident Resolution * Facilitate Shift Handoff Calls and report on shift activities. Provide updates to the oncoming shift and their supervisor. * Monitor communications and ...

Prologis

Manager, Grid Strategy & Interconnection

Seattle, WA · On-site

$114K - $157K/yr

This includes queue positioning, withdrawal risk management, upgrade cost optimization, and analyzing grid constraints and hosting capacity. * Serve as the primary internal owner of interconnection ...

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How much do queue manager jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for queue manager in Everett, WA is $23.49, according to ZipRecruiter salary data. Most workers in this role earn between $19.13 and $23.37 per hour, depending on experience, location, and employer.

What is a queue manager?

A Queue Manager is a professional responsible for overseeing and managing the flow of people, tasks, or messages in various environments, such as customer service centers, events, or IT systems. In the context of IT, a Queue Manager often refers to software that handles the communication between different applications by managing message queues, ensuring data is delivered reliably and in order. In customer-facing roles, a Queue Manager organizes waiting lines, minimizes wait times, and enhances customer experience. The specific duties can vary depending on the industry, but the core responsibility is to keep processes running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a queue manager, and why are they important?

To thrive as a Queue Manager, you need strong organizational skills, experience in customer service or operations, and often a background in business administration or hospitality. Familiarity with queue management systems, scheduling software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for handling high-traffic situations and ensuring customer satisfaction. These skills are important because they enable efficient crowd flow, minimize wait times, and create a positive experience for both customers and staff.

What are some common challenges queue managers face, and how can they effectively address them?

Queue Managers often encounter challenges such as balancing fluctuating customer volumes, managing wait times, and coordinating with multiple teams to maintain service efficiency. Effective communication, adaptability, and proactive monitoring of queue systems are essential to address these issues. By using data analytics to forecast busy periods and collaborating closely with staff, Queue Managers can optimize resource allocation and enhance the customer experience. Staying calm under pressure and implementing continuous process improvements also contribute to successful queue management.

What job categories do people searching Queue Manager jobs in Everett, WA look for?

The top searched job categories for Queue Manager jobs in Everett, WA are:

What cities near Everett, WA are hiring for Queue Manager jobs?

Cities near Everett, WA with the most Queue Manager job openings:

Queue Manager jobs near you
Infographic showing various Queue Manager job openings in Everett, WA as of August 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 100% In-person job distribution, with an average salary of $48,856 per year, or $23.5 per hour.

IBM MQ Administrator

Syntricate Technologies

Seattle, WA • On-site

$59.75 - $78.50/hr

Full-time

Re-posted 3 days ago

Job description

Job Summary:
Syntricate Technologies is seeking an IBM MQ Administrator with extensive experience in managing and troubleshooting IBM MQ environments. The role involves installing, configuring, and maintaining MQ systems, ensuring secure connectivity, and optimizing queue management.
Responsibilities:
• Hands on experience in Installing and Uninstalling MQ 9.0 and above in Linux
• Expertise in Upgrading and Downgrading Queue Managers in Linux
• Hands on experience in IBM MQ cluster.
• Expertise on Queue Management
• Knowledge on MQ Dead Letter Queue Issues
• Troubleshooting Incidents in MQ Environment
• Recovering MQ damaged objects and default objects
• Channel Triggering and Application Triggering
• Updating MQ Configuration Files
• Remote Administration of Queue Managers through MQ Explorer
• Taking Backup of Queue Managers with Scripts
• Taking the Objects Backup and Permission Backup
• Creating Queue Managers with Linear Logs and Circular Log Modes
• Administrating the MQ Software Level Errors and Queue Manager Level Errors
• Applying Security to MQ Objects and Queue Managers
• Implementing SSL among MQ Channels
• Migrating backup with Channel Authentication Records for Secure Connectivity of MQ Clients
• Installing the MQ Series fix packs and support packs on Windows/Linux machines.
• Configuration of WMQ, setting up of Queues, Queue managers and Channels.
• Rising PMR to IBM on different critical issues and troubleshoot along with vendor and applying bug fixes.
• Analyzing MQ Level Logs.
• Strong debugging and problem-solving skills with excellent understanding of system development methodologies, techniques, and tools.
• Configured and implemented Distributed Queuing on Client/Server architectures.
• Active participant in monitoring the middleware and perform daily on call tasks (checking error logs, fail over queues, System Logs, backed out messages) to maintain a healthy system.
• Monitoring the Ticketing tools and working on the ticket if any issue related to MQ.
• Implement Automations on need basis to reduce incidents and recurring tasks
Qualifications:
Required:
• 8+ Year Experience
• Hands on experience in Installing and Uninstalling MQ 9.0 and above in Linux
• Expertise in Upgrading and Downgrading Queue Managers in Linux
• Hands on experience in IBM MQ cluster.
• Expertise on Queue Management
• Knowledge on MQ Dead Letter Queue Issues
• Troubleshooting Incidents in MQ Environment
• Recovering MQ damaged objects and default objects
• Channel Triggering and Application Triggering
• Updating MQ Configuration Files
• Remote Administration of Queue Managers through MQ Explorer
• Taking Backup of Queue Managers with Scripts
• Taking the Objects Backup and Permission Backup
• Creating Queue Managers with Linear Logs and Circular Log Modes
• Administrating the MQ Software Level Errors and Queue Manager Level Errors
• Applying Security to MQ Objects and Queue Managers
• Implementing SSL among MQ Channels
• Migrating backup with Channel Authentication Records for Secure Connectivity of MQ Clients
• Installing the MQ Series fix packs and support packs on Windows/Linux machines.
• Configuration of WMQ, setting up of Queues, Queue managers and Channels.
• Rising PMR to IBM on different critical issues and troubleshoot along with vendor and applying bug fixes.
• Analyzing MQ Level Logs.
• Strong debugging and problem-solving skills with excellent understanding of system development methodologies, techniques, and tools.
• Configured and implemented Distributed Queuing on Client/Server architectures.
• Active participant in monitoring the middleware and perform daily on call tasks (checking error logs, fail over queues, System Logs, backed out messages) to maintain a healthy system.
• Monitoring the Ticketing tools and working on the ticket if any issue related to MQ.
• Implement Automations on need basis to reduce incidents and recurring tasks
Company:
Syntricate Technologies offers quality assurance, validation, regulatory, business analysis, and project management services. Founded in 2004, the company is headquartered in Boston, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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