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Queue Manager Jobs in Elgin, IL (NOW HIRING)

JAVA Architect

Lincolnshire, IL · On-site

$66.25 - $89.50/hr

... chain management, e-commerce solutions, and B2B public exchanges and B2B process integration ... Mandatory Technical Skills Java, J2EE, JMX, RMI, Web Services, Message Queue, GIT Desirable ...

Willow IP

Chicago, IL · Remote

$50 - $55.14/hr

BPA/OPA alert build, label and printer support, and error queue management. Medi-Span medication loads, IV mixtures, compounding, and repackaging builds. Education: High School diploma or equivalent.

Operations Support Analyst

Chicago, IL · On-site

$70K - $90K/yr

Workflow & Queue Management: Own the "Pre-review" phase, including file preparation. Analyze trends to create workflows that maximize "In Good Order" rates and reduce manual touchpoints.

Expertise Celery for distributed task queue management and background job processing, including task routing, retry logic, error handling, and monitoring. Expertise inXlsxWriterfor generating complex ...

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Queue Manager information

See Elgin, IL salary details

$12

$21

$42

How much do queue manager jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for queue manager in Elgin, IL is $21.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $20.91 per hour, depending on experience, location, and employer.

What is a Queue Manager?

A Queue Manager is a professional responsible for overseeing and managing the flow of people, tasks, or messages in various environments, such as customer service centers, events, or IT systems. In the context of IT, a Queue Manager often refers to software that handles the communication between different applications by managing message queues, ensuring data is delivered reliably and in order. In customer-facing roles, a Queue Manager organizes waiting lines, minimizes wait times, and enhances customer experience. The specific duties can vary depending on the industry, but the core responsibility is to keep processes running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a Queue Manager, and why are they important?

To thrive as a Queue Manager, you need strong organizational skills, experience in customer service or operations, and often a background in business administration or hospitality. Familiarity with queue management systems, scheduling software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for handling high-traffic situations and ensuring customer satisfaction. These skills are important because they enable efficient crowd flow, minimize wait times, and create a positive experience for both customers and staff.

What are some common challenges Queue Managers face, and how can they effectively address them?

Queue Managers often encounter challenges such as balancing fluctuating customer volumes, managing wait times, and coordinating with multiple teams to maintain service efficiency. Effective communication, adaptability, and proactive monitoring of queue systems are essential to address these issues. By using data analytics to forecast busy periods and collaborating closely with staff, Queue Managers can optimize resource allocation and enhance the customer experience. Staying calm under pressure and implementing continuous process improvements also contribute to successful queue management.
What are popular job titles related to Queue Manager jobs in Elgin, IL? For Queue Manager jobs in Elgin, IL, the most frequently searched job titles are:

JAVA Architect

Atria Group LLC

Lincolnshire, IL • On-site

$66.25 - $89.50/hr

Other

Posted 25 days ago


Job description

Company Description

We specialize in Staffing, Consulting, Software Development, and Training along with IT services to small to medium size companies. AG's primary objective is to help companies maximize their IT resources and meet the ever-changing IT needs and challenges.

In addition, AG offers enterprise resource planning and enterprise application integration, supply-chain management, e-commerce solutions, and B2B public exchanges and B2B process integration solutions. Our company provides application analysis, design, development and programming, software engineering, systems development, testing, integration, and implementation, and management consulting services to various clients - including governmental agencies and private companies - throughout the United States and India.

We provide these services in multiple computing environments and use technologies such as client/server architecture, object-oriented programming languages and tools, distributed database management systems, state-of-the-art networking, and communications infrastructures. Our honest and realistic approach to recruiting dictates that AG does not entice or lure engineers from their employers. We represent only high caliber technical professionals who have committed to making a change required by career.

Job Description

Mandatory Technical Skills        

Java, J2EE, JMX, RMI, Web Services, Message Queue, GIT

Desirable Technical Skills           

  • SONAR, Exp in Networking, Distributed system environment

Mandatory Functional Skills      

  • Retail Experience

Comments:         

  • Need Application Architect level resource who have below Competency
  • Communication proficiency
  • Presentation skills
  • Learning orientation
  • Coordination skills
  • Technical Proficiency
  • Experience in JAVA technologies JMX/RMI/WEB-Services/ Networking/Distributed environment/Spring/Ibatis/DB2/Message Queue/
  • Experience in version control tool GIT
  • Code optimization tool SONAR 
Additional Information

GOOD COMMUNICATION SKILLS

DURATION: 12+ MONTHS