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Queue Manager Jobs in Baltimore, MD (NOW HIRING)

2HB Incorporated

Software Engineer

Annapolis, MD · On-site

Familiarization with queue management systems * Develop or implement algorithms to meet or exceed system performance and functional standards. * Develop and execute test procedures for software ...

A&T Systems

End User Desktop Support Technician

MD · On-site

$20.75 - $26.50/hr

Workload & Queue Management * Manage assigned incidents and service requests to ensure timely resolution and compliance with service delivery metrics. * Create, update, and maintain ServiceNow ...

Pyramid Consulting, Inc.

IBM MQ Admin

Owings Mills, MD · On-site

$60 - $65/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Create, manage, and maintain queue managers, queues, channels, listeners, and other MQ objects. * Support and maintain IBM App Connect Enterprise (ACE) environments, including integration servers ...

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Queue Manager information

See Baltimore, MD salary details

$12

$21

$42

How much do queue manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for queue manager in Baltimore, MD is $21.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $21.01 per hour, depending on experience, location, and employer.

What is a queue manager?

A Queue Manager is a professional responsible for overseeing and managing the flow of people, tasks, or messages in various environments, such as customer service centers, events, or IT systems. In the context of IT, a Queue Manager often refers to software that handles the communication between different applications by managing message queues, ensuring data is delivered reliably and in order. In customer-facing roles, a Queue Manager organizes waiting lines, minimizes wait times, and enhances customer experience. The specific duties can vary depending on the industry, but the core responsibility is to keep processes running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a queue manager, and why are they important?

To thrive as a Queue Manager, you need strong organizational skills, experience in customer service or operations, and often a background in business administration or hospitality. Familiarity with queue management systems, scheduling software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for handling high-traffic situations and ensuring customer satisfaction. These skills are important because they enable efficient crowd flow, minimize wait times, and create a positive experience for both customers and staff.

What are some common challenges queue managers face, and how can they effectively address them?

Queue Managers often encounter challenges such as balancing fluctuating customer volumes, managing wait times, and coordinating with multiple teams to maintain service efficiency. Effective communication, adaptability, and proactive monitoring of queue systems are essential to address these issues. By using data analytics to forecast busy periods and collaborating closely with staff, Queue Managers can optimize resource allocation and enhance the customer experience. Staying calm under pressure and implementing continuous process improvements also contribute to successful queue management.

What are the most commonly searched types of Queue jobs in Baltimore, MD?

The most popular types of Queue jobs in Baltimore, MD are:

What are popular job titles related to Queue Manager jobs in Baltimore, MD?

For Queue Manager jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Queue Manager jobs in Baltimore, MD look for?

The top searched job categories for Queue Manager jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Queue Manager jobs?

Cities near Baltimore, MD with the most Queue Manager job openings:

Queue Manager jobs near you
Infographic showing various Queue Manager job openings in Baltimore, MD as of August 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 100% In-person job distribution, with an average salary of $43,945 per year, or $21.1 per hour.

Software Engineer, TS/SCI with Full Scope Polygraph

Next Step Systems

Fort George G Meade, MD • On-site

Full-time

Medical, Retirement, PTO

Re-posted 12 days ago

Job description

Software Engineer, TS/SCI with Full Scope Polygraph
The Software Engineer, TS/SCI designs, develops, tests, deploys, documents, maintains, and enhances complex and diverse software systems based upon documented requirements. Review and tests software components for adherence to the design requirements and documents test results. Resolve software problem reports.
Responsibilities:
- Experience with agile development processes.
- Use of orchestration frameworks such as Spring and Kafka.
- Familiarization with queue management systems.
- Develop or implement algorithms to meet or exceed system performance and functional standards.
- Develop and execute test procedures for software components.
- Modify existing software to adapt to new hardware or to improve its performance.
- Java development using the Eclipse IDE (Integrated Development Environment.
- Development of Java 2 Enterprise Edition (J2EE) applications.
- Experience using collaboration and software development tools (i.e.. Atlassian).
- Software development using continuous integration practices.
- Experience with container technologies (i.e.. Docker).
- Unix shell scripting.
- Development of event driven or data driven analytics.
Qualifications:
- Master's degree in Computer Science or related discipline from an accredited college or university.
- or
- Bachelor's degree in Computer Science or related discipline from an accredited college or University, plus 2 years of experience as a Software Engineer, in programs and contracts of similar scope, type, and complexity.
- or
- 4 years of experience as a Software Engineer, in programs and contracts of similar scope, type, and complexity.
Requirements:
- Experience developing with Python in a Unix environment.
- Willingness to learn the Django Web Framework.
Desired Skills:
Experience writing Bash scripts.
Experience developing with the Django Web Framework.
Experience developing using JavaScript, HTML, CSS and Bootstrap.
Experience with using GitLab.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Fort Meade MD Jobs, Software Engineer, C, C++, Python, Ruby, Perl, JavaScript, Java, J2EE, Git, Agile, Government, Software Developer, Programming, Programmer Analyst, Maryland Recruiters, IT Jobs, Maryland Recruiting
Looking to hire for similar positions in Fort Meade, MD or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Software Engineers for jobs in Fort Meade, Maryland and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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