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Queue Coordinator Jobs in Baltimore, MD (NOW HIRING)

MANTECH

Queue Coordinator

Annapolis Junction, MD · On-site

$20.25 - $25.50/hr

MANTECH seeks an experienced and passionate, career and customer-oriented Queue Coordinator to join our team in Annapolis Junction, MD or San Antonio, TX . SHIFT--Monday - Friday 6 am - 2 pm ET/ 5 am ...

MANTECH

Queue Coordinator

Annapolis Junction, MD · On-site

$20.25 - $25.50/hr

MANTECH seeks an experienced and passionate, career and customer-oriented Queue Coordinator to join our team in Annapolis Junction, MD or San Antonio, TX . SHIFT--Monday - Friday 6 am - 2 pm ET/ 5 am ...

ManTech International

Queue Coordinator

Annapolis, MD · On-site

$19.50 - $24.75/hr

MANTECH seeks an experienced and passionate, career and customer-oriented Queue Coordinator to join our team in Annapolis Junction, MD or San Antonio, TX . SHIFT-Monday - Friday 6 am - 2 pm ET/ 5 am ...

Beyond SOF

Queue Coordinator, Level 1

Fort George G Meade, MD · On-site

$22 - $27.75/hr

Position Summary Federal Data Systems is looking for aLevel 1 Queue Coordinator that will be Monitoring the queues and assigning tickets. Essential Job Functions * Verify correct routing of tickets ...

AT&T

Queue Coordinator (QC 0) (Government)

Columbia, MD

$33K - $68K/yr

Join our dynamic team as a Queue Coordinator supporting a large-scale government contract! In this critical role, you'll be the central hub of our ticket management process, ensuring efficient ticket ...

AT and T

Queue Coordinator (QC 0) (Government)

Columbia, MD · On-site

$33K - $68K/yr

Join our dynamic team as a Queue Coordinator supporting a large-scale government contract! In this critical role, you'll be the central hub of our ticket management process, ensuring efficient ticket ...

AT&T

Queue Coordinator (QC 0) (Government)

Columbia, MD · On-site

$33K - $68K/yr

Our Queue Coordinator (QC 0) (Government) earns $33,000 - $68,700 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may ...

Synergy ECP

Queue Manager

Columbia, MD · On-site

Coordinating tickets that cross organizational boundaries to ensure customer satisfaction 7 ... Queue Manager schedule is as follows: * Day 1: Sun-Thurs, 0600-1430 * Day 2: Tues-Sat, 0600-1430

Luminis Health

Patient Access Coordinator

Lanham, MD

$17 - $21.50/hr

Independently prioritize PAC workflow, including work queue management, patient registrations ... Act in a Shift Coordinator role as needed and assigned under the direction of the Supervisor. 9. ...

LH Doctors Comm Med Ctr

Patient Access Coordinator

Lanham, MD · On-site

$17 - $21.50/hr

... queue management, patient registrations, insurance verification, and other assigned tasks to meet ... Coordination with Other Departments: · Contact physician offices for patient care orders and seek ...

TJX Companies

Engagement Coordinator

Towson, MD · On-site

$16.25 - $16.75/hr

Maintains and upholds merchandising standards within the queue-line * Adheres to all operational ... Experience as a coordinator or previous retail/supervisory experience preferred Benefits include:

Tjx

Engagement Coordinator

Towson, MD · On-site

$16.25 - $16.75/hr

Maintains and upholds merchandising standards within the queue-line * Adheres to all operational ... Experience as a coordinator or previous retail/supervisory experience preferred Benefits include:

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Queue Coordinator information

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How much do queue coordinator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for queue coordinator in Baltimore, MD is $22.49, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $23.89 per hour, depending on experience, location, and employer.

What is a queue coordinator?

A Queue Coordinator is responsible for managing and organizing the flow of people, tasks, or items in a queue within various environments such as call centers, healthcare facilities, or events. They ensure that queues move efficiently, minimize wait times, and address any issues that arise during the process. Queue Coordinators may also handle scheduling, monitor queue statistics, and communicate with both staff and customers to provide updates and resolve concerns. Their role is crucial in maintaining order and improving overall service experience.

How does a queue coordinator typically collaborate with other departments to manage workload and priorities?

A Queue Coordinator frequently works with multiple departments, such as customer service, technical support, and operations, to ensure tasks are assigned and completed efficiently. They communicate regularly with team leads to track progress, resolve bottlenecks, and adjust priorities based on real-time demand. This collaborative approach helps maintain smooth workflow and service levels while providing opportunities to develop strong cross-functional communication skills.

What are the key skills and qualifications needed to thrive as a queue coordinator, and why are they important?

To thrive as a Queue Coordinator, you need strong organizational abilities, attention to detail, and experience in workflow or call center management, often supported by a high school diploma or relevant associate degree. Familiarity with workforce management systems, ticketing platforms, and scheduling or CRM software is typically required. Excellent communication, problem-solving, and multitasking skills help Queue Coordinators excel in managing priorities and team coordination. These skills ensure efficient workflow management, timely customer support, and smooth operations in fast-paced environments.

What are the most commonly searched types of Queue jobs in Baltimore, MD?

The most popular types of Queue jobs in Baltimore, MD are:

What job categories do people searching Queue Coordinator jobs in Baltimore, MD look for?

The top searched job categories for Queue Coordinator jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Queue Coordinator jobs?

Cities near Baltimore, MD with the most Queue Coordinator job openings:

Queue Coordinator jobs near you
Infographic showing various Queue Coordinator job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, 1% Temporary, and 1% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $46,788 per year, or $22.5 per hour.

Queue Coordinator

MANTECH

Annapolis Junction, MD • On-site

$20.25 - $25.50/hr

Full-time

Posted 5 days ago

ManTech rating

8.8

Company rating: 8.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

48th of 247 rated software companies

Job description

MANTECH seeks an experienced and passionate, career and customer-oriented Queue Coordinator to join our team in Annapolis Junction, MD or San Antonio, TX.  

SHIFT—Monday – Friday 6 am – 2 pm ET/ 5 am – 1 pm CT

Responsibilities include, but are not limited to:

  • Review, assign, reconcile and support the management of service tickets throughout their lifecycle
  • Provide technical assistance and telephonic support for Remote Monitoring to Intel Customers
  • Help coordinate with IT service providers and communicate outages and plans for recovery
  • Help provide technical assistance and support for Workflow Management services
  • Communicate with technicians to determine task assignments
  • Coordinates with Site Leads and Regional Managers on ticket prioritization and assignments
  • Conducts database research to support ticket requirements
  • Follows up with other work centers to ensure task completion and task assignment
  • Monitor and support ticket workflows

Minimum Qualifications:

  • Bachelor’s Degree with 2+ years of experience, Associate's Degree with 4 years of experience or High School and 5 years of experience
  • Experience with ServiceNow and managing Workflows
  • Security+ certification

Clearance Requirements:

  • Must have a current/active TS/SCI w/ Poly

Physical Requirements:

  • Must be able to remain in a stationary position 50% and use repetitive motions
  • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
  • Communication with co-workers, management and customers, which may involve delivering presentations
  • Move about freely in a laboratory setting

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