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Queue Manager Jobs in Washington (NOW HIRING)

Network Engineer-Edge Operations

Bethesda, MD · On-site

$61.85K - $91.47K/yr

As directed by senior engineers, participate in shift lead duties to serve as "queue managers" to ensure each escalated issue is efficiently assigned, actively being worked by expediting resolution ...

As directed by senior engineers, participate in shift lead duties to serve as "queue managers" to ensure each escalated issue is efficiently assigned, actively being worked by expediting resolution ...

As directed by senior engineers, participate in shift lead duties to serve as "queue managers" to ensure each escalated issue is efficiently assigned, actively being worked by expediting resolution ...

As directed by senior engineers, participate in shift lead duties to serve as "queue managers" to ensure each escalated issue is efficiently assigned, actively being worked by expediting resolution ...

As directed by senior engineers, participate in shift lead duties to serve as "queue managers" to ensure each escalated issue is efficiently assigned, actively being worked by expediting resolution ...

MQ Senior Engineer

Annapolis, MD · On-site

$103.40K - $142.10K/yr

TCS136, T4, Band 7 Job-Specific Essential Duties and Requirements: - Design, implement, and maintain the IBM MQ infrastructure, including queue managers, channels, queues, and other MQ objects ...

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Queue Manager information

See Washington salary details

$14

$24

$48

How much do queue manager jobs pay per hour?

As of May 30, 2026, the average hourly pay for queue manager in Washington is $24.08, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $23.94 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Queue Manager, and why are they important?

To thrive as a Queue Manager, you need strong organizational skills, experience in customer service or operations, and often a background in business administration or hospitality. Familiarity with queue management systems, scheduling software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for handling high-traffic situations and ensuring customer satisfaction. These skills are important because they enable efficient crowd flow, minimize wait times, and create a positive experience for both customers and staff.

What are some common challenges Queue Managers face, and how can they effectively address them?

Queue Managers often encounter challenges such as balancing fluctuating customer volumes, managing wait times, and coordinating with multiple teams to maintain service efficiency. Effective communication, adaptability, and proactive monitoring of queue systems are essential to address these issues. By using data analytics to forecast busy periods and collaborating closely with staff, Queue Managers can optimize resource allocation and enhance the customer experience. Staying calm under pressure and implementing continuous process improvements also contribute to successful queue management.

What is a Queue Manager?

A Queue Manager is a professional responsible for overseeing and managing the flow of people, tasks, or messages in various environments, such as customer service centers, events, or IT systems. In the context of IT, a Queue Manager often refers to software that handles the communication between different applications by managing message queues, ensuring data is delivered reliably and in order. In customer-facing roles, a Queue Manager organizes waiting lines, minimizes wait times, and enhances customer experience. The specific duties can vary depending on the industry, but the core responsibility is to keep processes running smoothly and efficiently.

What job makes $10,000 a month without a degree?

A Queue Manager typically does not earn $10,000 a month without specialized experience or certifications. High-paying roles that can reach this level without a degree often include sales, real estate, or certain skilled trades, but these usually require significant experience, skills, or licensing. Most jobs with such high earnings without a degree involve entrepreneurship or commission-based income.

What jobs make $3,000 a month without a degree?

For a Queue Manager or similar roles, earning $3,000 a month without a degree typically requires experience, strong organizational skills, and possibly certifications in management or logistics. Many entry-level or related positions in customer service, warehouse operations, or retail management can reach this income level with time and performance, especially in high-demand industries or supervisory roles.
What are the most commonly searched types of Queue jobs in Washington? The most popular types of Queue jobs in Washington are:
What are popular job titles related to Queue Manager jobs in Washington? For Queue Manager jobs in Washington, the most frequently searched job titles are:
What cities in Washington are hiring for Queue Manager jobs? Cities in Washington with the most Queue Manager job openings:
Infographic showing various Queue Manager job openings in Washington as of May 2026, with employment types broken down into 99% Full Time, and 1% Contract. Highlights an 27% Physical, 71% Hybrid, and 2% Remote job distribution, with an average salary of $50,091 per year, or $24.1 per hour.

Network Engineer-Wireless Operations with Security Clearance

GovCIO

Bethesda, MD • Hybrid

$81.85K - $99.40K/yr

Other

Posted 29 days ago


GovCIO rating

7.2

Company rating: 7.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

111th of 203 rated it services


Job description

GovCIO is currently hiring for Network Engineer, Wireless Operations for our NIH-CIT proposal. This position is located in Bethesda, MD and is a remote/hybrid position. Responsibilities The role's responsibilities include but are not limited to: * Responsible for delivering optimal availability and quality regarding the wireless network services * Participate in daily stand ups and utilize the kanban methodology to triage and resolve incidents and problems within established SLAs * As directed by senior engineers, participate in shift lead duties to serve as "queue managers" to ensure each escalated issue is efficiently assigned, actively being worked by expediting resolution and fulfillment to meet SLAs * Assist with proactive measures such as network monitoring, analysis, maintenance/patching, and documentation * Provide suggestions to management on continuous improvements in regards to communications, customer understanding, tools, technology, and equipment Qualifications Bachelor's with 8 years (or commensurate experience) Required Skills and Experience * Clearance Required: Must be able to obtain and maintain a Public Trust Clearance Preferred Skills and Experience * CCNA/CCNP Posted Salary Range USD $81,850.00 - USD $99,403.00 /Yr.