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Queue Manager Jobs in Oklahoma (NOW HIRING)

mytfcuhr

Collector II

Oklahoma City, OK · On-site

$23.71/hr

Managing their assigned collection queue(s) and could be required to aid and cover other cases and queues at various stages of the process not assigned to them when needed by the department

UrgentVet

Urgent Care Relief Veterinarian

Edmond, OK

$75 - $200/hr

We are an urgent care clinic with cloud-based electronic medical records and an online queue system ... Manage multiple patients and varying priorities within allotted timeframes Skills, Knowledge, and ...

UrgentVet

Urgent Care Relief Veterinarian

Moore, OK

$75 - $200/hr

We are an urgent care clinic with cloud-based electronic medical records and an online queue system ... Manage multiple patients and varying priorities within allotted timeframes Skills, Knowledge, and ...

Herring Bank

Teller I - PT

Altus, OK · On-site

$14.25 - $17.75/hr

Complete training on phone procedures and call queue system; consistently log in, answer incoming ... Effective communication and time management abilities. * Ability to work scheduled shifts and ...

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Queue Manager information

See Oklahoma salary details

$11

$19

$39

How much do queue manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for queue manager in Oklahoma is $19.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $19.52 per hour, depending on experience, location, and employer.

What is a queue manager?

A Queue Manager is a professional responsible for overseeing and managing the flow of people, tasks, or messages in various environments, such as customer service centers, events, or IT systems. In the context of IT, a Queue Manager often refers to software that handles the communication between different applications by managing message queues, ensuring data is delivered reliably and in order. In customer-facing roles, a Queue Manager organizes waiting lines, minimizes wait times, and enhances customer experience. The specific duties can vary depending on the industry, but the core responsibility is to keep processes running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a queue manager, and why are they important?

To thrive as a Queue Manager, you need strong organizational skills, experience in customer service or operations, and often a background in business administration or hospitality. Familiarity with queue management systems, scheduling software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for handling high-traffic situations and ensuring customer satisfaction. These skills are important because they enable efficient crowd flow, minimize wait times, and create a positive experience for both customers and staff.

What are some common challenges queue managers face, and how can they effectively address them?

Queue Managers often encounter challenges such as balancing fluctuating customer volumes, managing wait times, and coordinating with multiple teams to maintain service efficiency. Effective communication, adaptability, and proactive monitoring of queue systems are essential to address these issues. By using data analytics to forecast busy periods and collaborating closely with staff, Queue Managers can optimize resource allocation and enhance the customer experience. Staying calm under pressure and implementing continuous process improvements also contribute to successful queue management.

What are the most commonly searched types of Queue jobs in Oklahoma?

The most popular types of Queue jobs in Oklahoma are:

What are popular job titles related to Queue Manager jobs in Oklahoma?

For Queue Manager jobs in Oklahoma, the most frequently searched job titles are:

What job categories do people searching Queue Manager jobs in Oklahoma look for?

The top searched job categories for Queue Manager jobs in Oklahoma are:

What cities in Oklahoma are hiring for Queue Manager jobs?

Cities in Oklahoma with the most Queue Manager job openings:

Queue Manager jobs near you
Infographic showing various Queue Manager job openings in Oklahoma as of August 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $40,836 per year, or $19.6 per hour.

Collector II

mytfcuhr

Oklahoma City, OK • On-site

$23.71/hr

Full-time

Posted 6 days ago

Job description

Tinker Federal Credit Union’s Collections department has an immediate opening for an Account Resolution Specialist II, known internally as Collector II, position! This is an exciting opportunity to join the largest and best credit union in Oklahoma! We offer competitive pay, a robust benefits package, a “smart casual dress code” and much more! We want you to work and grow at TFCU, so there will be many opportunities for professional development and growth through training and continued education. We value you at TFCU!

As a Collector II, you will be responsible for the following:

  • Responsible for collections of outstanding account receivable dollars from the existing member base, resolving member billing issues and/or reducing delinquency
  • Reducing the number of losses for TFCU while assisting members in the collections process
  • Frequent communication with various areas of TFCU as well as directly with the members through all lines of communication
  • Expected to use various skills to ensure each situation is handled properly and in compliance with internal and external policies
  • Providing information to members to understand credit
  • Managing their assigned collection queue(s) and could be required to aid and cover other cases and queues at various stages of the process not assigned to them when needed by the department
  • Providing various levels of documentation for later legal proceeding usage or testifying in court
  • Serves as a mid-tier/experienced member of the team and trains Level I team members.

Salary Range:

This is a non-exempt position. The starting hourly rate is $23.71 per hour; however, actual placement within the range will be determined individually based on your experience relative to organizational needs and internal salary equity.

Schedule:

Work schedules range from 8:00 AM - 7:00 PM Monday-Friday and 8:00 AM - 12:00 PM Saturdays. Schedules are subject to change and candidates must be flexible/available between the department hours of 8:00 AM - 8:00 PM Monday-Friday and 8:00 AM - 12:00 PM Saturdays.

Education/Experience:

You must have a high school diploma or equivalent and three years' experience related to work of this position. Financial institution or insurance company call center is preferred.

Applicable work experience and/or military experience may be substituted for education at the rate of two years of experience for one year of education. Applicable additional education levels may be eligible to satisfy experience requirements. 

Certificates, Licenses, Registrations:

  • Incumbent Bonding REQUIRED by TFCU’s chosen authority
  • TFCU University certification

Keys to success:

In order to be successful as a Collector II, you must possess these qualifications:

  • Ability to maintain and apply proficient knowledge regarding Fair Credit Reporting Act (FCRA), laws, regulations, and procedures of the collection process at the incumbent's level
  • Ability to maintain and apply proficient knowledge of Chapters 7, 11, 12, and 13 of the U.S. Bankruptcy Code at the incumbent's level
  • Maintains appropriate level of skill regarding the use of collection software and TFCU mainframe software
  • Ability to reduce delinquency, while maintaining positive member relations
  • Ability to identify terms of default and establish parameters for the resolution of default
  • Ability to use basic, fundamental office equipment
  • Ability within level to maximize recoveries, while maintaining positive member relations
  • Excellent time-management and organizational skills to manage daily collection queue and assigned work
  • Effective oral and written communication skills required to interact with members and provide constructive follow-up on delinquent accounts

Apply