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Queue Manager Jobs in Oklahoma (NOW HIRING)

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$39

How much do queue manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for queue manager in Oklahoma is $19.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $19.52 per hour, depending on experience, location, and employer.

What is a queue manager?

A Queue Manager is a professional responsible for overseeing and managing the flow of people, tasks, or messages in various environments, such as customer service centers, events, or IT systems. In the context of IT, a Queue Manager often refers to software that handles the communication between different applications by managing message queues, ensuring data is delivered reliably and in order. In customer-facing roles, a Queue Manager organizes waiting lines, minimizes wait times, and enhances customer experience. The specific duties can vary depending on the industry, but the core responsibility is to keep processes running smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a queue manager, and why are they important?

To thrive as a Queue Manager, you need strong organizational skills, experience in customer service or operations, and often a background in business administration or hospitality. Familiarity with queue management systems, scheduling software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for handling high-traffic situations and ensuring customer satisfaction. These skills are important because they enable efficient crowd flow, minimize wait times, and create a positive experience for both customers and staff.

What are some common challenges queue managers face, and how can they effectively address them?

Queue Managers often encounter challenges such as balancing fluctuating customer volumes, managing wait times, and coordinating with multiple teams to maintain service efficiency. Effective communication, adaptability, and proactive monitoring of queue systems are essential to address these issues. By using data analytics to forecast busy periods and collaborating closely with staff, Queue Managers can optimize resource allocation and enhance the customer experience. Staying calm under pressure and implementing continuous process improvements also contribute to successful queue management.

What are the most commonly searched types of Queue jobs in Oklahoma?

The most popular types of Queue jobs in Oklahoma are:

What are popular job titles related to Queue Manager jobs in Oklahoma?

For Queue Manager jobs in Oklahoma, the most frequently searched job titles are:

What job categories do people searching Queue Manager jobs in Oklahoma look for?

The top searched job categories for Queue Manager jobs in Oklahoma are:

What cities in Oklahoma are hiring for Queue Manager jobs?

Cities in Oklahoma with the most Queue Manager job openings:

Queue Manager jobs near you
Infographic showing various Queue Manager job openings in Oklahoma as of August 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $40,836 per year, or $19.6 per hour.

Hospital Based Patient Advocate

Elevate Patient Financial Solutions

Tulsa, OK • On-site

$18 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Elevate Patient Financial Solutions rating

7.9

Company rating: 7.9 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

Make a real difference in patients’ lives—join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Tulsa, OK, with a Monday-Friday schedule from 8:00 AM to 5:00 PM.
Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate’s mission is to make a difference. Are you ready to be the difference?
As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy—meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life’s most vulnerable moments.
Job Summary
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside.
Essential Duties and Responsibilities
  • Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
  • Complete the appropriate applications and following through until approved.
  • Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked.
  • Provide exceptional customer service skills at all times.
  • Maintain assigned work queue of patient accounts.
  • Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors.
  • Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
  • Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
  • Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted.
  • Conduct in-person community visits as needed to acquire documentation.
  • As per established protocols, inform the client in a timely manner of all approvals and denials of coverage.
  • Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases.
  • Regular and timely attendance.
  • Other duties as assigned.

Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.
  • Some college coursework preferred
  • Prior hospital experience preferred
  • Adaptability when dealing with constantly changing processes, computer systems and government programs
  • Professional experience working with state and federal programs
  • Critical thinking skills
  • Ability to maneuver throughout the hospital and patients’ rooms throughout scheduled work shift.
  • Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
  • Effectively communicate both orally and written, to a variety of individuals
  • Ability to multitask to meet performance metrics while functioning in a fast-paced environment.
  • Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client’s Dress Code.
  • Hybrid positions require home internet connections that meet the Company’s upload and download speed criteria. Hybrid employees working from home are expected to comply with Elevate’s Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements.
Benefits
ElevatePFS believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.
  • Medical, Dental amp; Vision Insurance
  • 401K (100% match for the first 3% amp; 50% match for the next 2%)
  • 15 days of PTO
  • 7 paid Holidays
  • 2 Floating holidays
  • 1 Elevate Day (floating holiday)
  • Pet Insurance
  • Employee referral bonus program
  • Teamwork: We believe in teamwork and having fun together
  • Career Growth: Gain great experience to promote to higher roles
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.
The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
ElevatePFS is an Equal Opportunity Employer

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