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Quality Account Manager Jobs in Ohio (NOW HIRING)

Account Manager

Avon Lake, OH · On-site +1

$85K/mo

Account Manager Location: Ohio (Remote, must reside in territory) What is IP Corporation? IP ... quality products, and long-term partnerships to customers around the world. We are known for our ...

The Account Manager will also manage each assigned accounts' performance (i.e., delivery, quality, contract), address and resolve issues as they arise and communicate with assigned accounts often.

Account Manager

Avon Lake, OH · On-site

$75K - $85K/yr

Account Manager Location: Ohio (Remote, must reside in territory) What is IP Corporation? IP ... quality products, and long-term partnerships to customers around the world. We are known for our ...

The Account Manager will also manage each assigned accounts' performance (i.e., delivery, quality, contract), address and resolve issues as they arise and communicate with assigned accounts often.

Boise Cascade has an exciting opening for an Account Manager! Please review the responsibilities ... Demonstrate strong commitment to safety, quality, environmental awareness, and continuous process ...

Boise Cascade has an exciting opening for an Account Manager! Please review the responsibilities ... Demonstrate strong commitment to safety, quality, environmental awareness, and continuous process ...

Boise Cascade has an exciting opening for an Account Manager! Please review the responsibilities ... Demonstrate strong commitment to safety, quality, environmental awareness, and continuous process ...

Account Manager

Marion, OH · On-site

$24.71 - $47.98/hr

Responsibilities An Account Manager's key responsibility is to perform marketing and outside sales ... Demonstrate strong commitment to safety, quality, environmental awareness, and continuous process ...

Account Manager

Columbus, OH · On-site

$59K - $93K/yr

Follow established procedures and best practices to ensure consistency and quality. * Provide ... or account management. Competitive Compensation We believe in rewarding excellence. Our ...

Account Manager

Columbus, OH · On-site

$59K - $93K/yr

Follow established procedures and best practices to ensure consistency and quality. * Provide ... or account management. Competitive Compensation We believe in rewarding excellence. Our ...

Managing a portfolio of accounts to achieve long-term success. Developing positive relationships ... Customer's quality processes. * Vesuvius and customer logistics processes. * Basic mechanical ...

Job Title Account Manager Department Sales / Client Services Position Summary The Account Manager ... and quality resident outcomes. This role collaborates across internal departments to ensure ...

Account Manager

Cleveland, OH · On-site

$53K - $134K/yr

Ensure quality work is delivered to clients, every time. While our teams have QA processes, our Account Managers strive to deliver the highest quality work. * Lead internal and client-facing meetings ...

Account Manager

Columbus, OH · On-site

$59K - $93K/yr

Follow established procedures and best practices to ensure consistency and quality. * Provide ... or account management. Competitive Compensation We believe in rewarding excellence. Our ...

Account Manager

Cleveland, OH · On-site +1

$53K - $134K/yr

Ensure quality work is delivered to clients, every time. While our teams have QA processes, our Account Managers strive to deliver the highest quality work. * Lead internal and client-facing meetings ...

Account Manager

Lorain, OH · On-site

$65K - $75K/yr

Account ManagerPosition Summary The Account Manager is responsible for delivering an exceptional ... Conduct regular property visits and client walk-throughs to ensure quality expectations are being ...

Account Manager

Cleveland, OH · On-site +1

$53K - $134K/yr

Ensure quality work is delivered to clients, every time. While our teams have QA processes, our Account Managers strive to deliver the highest quality work. * Lead internal and client-facing meetings ...

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Quality Account Manager information

What is a quality account manager?

A Quality Account Manager is a professional responsible for ensuring that products or services meet certain quality standards while managing relationships with clients or customers. They serve as the main point of contact between the company and its clients regarding quality assurance issues, resolving concerns, and ensuring compliance with industry regulations. Their duties often include monitoring quality metrics, coordinating audits, and implementing improvements to processes. Quality Account Managers play a critical role in maintaining customer satisfaction and supporting continuous improvement initiatives within an organization.

How does a quality account manager typically collaborate with cross-functional teams to address client concerns?

A Quality Account Manager works closely with teams such as production, engineering, and customer service to resolve client issues related to product quality. They serve as the main point of contact for clients, gathering feedback and ensuring internal teams understand and act on client requirements. Regular meetings, status updates, and joint problem-solving sessions are common, allowing the Quality Account Manager to advocate for the client's needs while ensuring compliance with company standards. This collaborative approach helps build strong client relationships and ensures continuous improvement.

What are the key skills and qualifications needed to thrive as a quality account manager, and why are they important?

To thrive as a Quality Account Manager, you need expertise in quality assurance practices, account management, and a solid understanding of industry regulations, often supported by a degree in a related field. Familiarity with quality management systems (such as ISO 9001), CRM software, and data analysis tools is typically expected. Exceptional communication, problem-solving, and relationship-building skills help you collaborate with clients and internal teams effectively. These skills are crucial for ensuring client satisfaction, maintaining compliance, and driving continuous improvement in quality standards.

What is the difference between Quality Account Manager vs Quality Assurance Specialist?

AspectQuality Account ManagerQuality Assurance Specialist
Primary FocusManaging client accounts, ensuring quality standards meet client expectationsDeveloping and implementing quality assurance processes and testing
Work EnvironmentClient-facing, project management, cross-department collaborationLaboratory, production, or software testing environments
Required CredentialsRelevant certifications (e.g., ISO, Six Sigma), experience in quality managementQuality assurance certifications, technical skills, industry-specific knowledge

While both roles focus on quality, the Quality Account Manager primarily manages client relationships and ensures quality standards align with client needs, whereas the Quality Assurance Specialist concentrates on developing testing procedures and ensuring product or service quality through technical assessments.

What cities in Ohio are hiring for Quality Account Manager jobs?

Cities in Ohio with the most Quality Account Manager job openings:

Account Manager

Interplastic Corporation

Avon Lake, OH • On-site, Remote

$85K/mo

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Account Manager
Location: Ohio (Remote, must reside in territory)

What is IP Corporation?

IP Corporation is a privately held, family-owned chemical manufacturing organization with more than 70 years of stability, innovation, and growth. Headquartered in Minnesota, IP Corporation supports a portfolio of operating companies that manufacture and distribute resins, gel coats, composite materials, and specialty polymer solutions used across a wide range of industrial applications.

Our operating companies—Interplastic Corporation, North American Composites, HK Research, and Molding Products—work together to deliver technical expertise, high-quality products, and long-term partnerships to customers around the world. We are known for our customer-first mindset, strong technical capabilities, and collaborative culture built on trust and continuous improvement.

What is an Account Manager?

An Account Manager is responsible for managing and growing customer relationships within an assigned territory or portfolio. This role focuses on driving revenue, maintaining strong customer partnerships, and ensuring customer satisfaction by aligning IP Corporation’s products and services with customer needs.

What You Can Expect to Do as an Account Manager:

  • Manage and grow a portfolio of customer accounts, driving revenue and profitability
  • Develop strong relationships with customers and serve as the primary point of contact
  • Identify new business opportunities within existing accounts and new prospects
  • Collaborate with Technical Sales and internal teams to deliver solutions and support
  • Prepare and deliver sales presentations, proposals, and pricing recommendations
  • Track sales activity, forecasts, and customer interactions in CRM systems
  • Resolve customer concerns and ensure high levels of satisfaction
  • Stay informed on market trends, competitors, and industry developments

What We Are Looking For in an Account Manager:

  • Bachelor’s degree in Business, Marketing, or related field preferred
  • 3+ years of sales or account management experience, preferably in manufacturing or distribution
  • Strong relationship-building and communication skills
  • Ability to manage multiple accounts and priorities effectively
  • Experience using CRM systems such as Salesforce preferred
  • Self-motivated with a results-driven mindset

Why Join IP Corporation?

  • Be part of a stable, privately held organization with long-term market presence
  • Competitive benefits including medical, dental, vision, generous PTO, and 401(k) with company match
  • Opportunity to grow and make an impact in a collaborative environment
  • Company vehicle and company fuel card will be provided for this position.
  • Base + commission compensation structure.

IP Corporation are Equal Opportunity Employers.
We encourage diversity in the workplace and are committed to creating an inclusive environment for all employees.

#LI-IPCORP