1

Publisher Jobs in Wisconsin (NOW HIRING)

Customer Service Representative

Waukesha, WI · On-site

$16 - $21.75/hr

Customer Service Representative Northwestern Publishing House is the Wisconsin Evangelical Lutheran Synods publisher located in the WELS Center for Mission and Ministry in Waukesha, Wisconsin. The ...

Assists in planning, developing, and publishing internal and external publications * Edits manuscripts and text and maintains contact with internal and external stakeholders concerning published work ...

The Corporate Communications Intern will make important contributions to the work of a major international academic publisher and gain a valuable introduction to a career in communications and ...

The Corporate Communications Intern will make important contributions to the work of a major international academic publisher and gain a valuable introduction to a career in communications and ...

The Corporate Communications Intern will make important contributions to the work of a major international academic publisher and gain a valuable introduction to a career in communications and ...

The Corporate Communications Intern will make important contributions to the work of a major international academic publisher and gain a valuable introduction to a career in communications and ...

The Corporate Communications Intern will make important contributions to the work of a major international academic publisher and gain a valuable introduction to a career in communications and ...

The Corporate Communications Intern will make important contributions to the work of a major international academic publisher and gain a valuable introduction to a career in communications and ...

This role owns the end-to-end documentation lifecycle, from authoring and illustration through translation, publishing, and post-release maintenance, for operator manuals, installation guides ...

This role owns the end-to-end documentation lifecycle, from authoring and illustration through translation, publishing, and post-release maintenance, for operator manuals, installation guides ...

The Corporate Communications Intern will make important contributions to the work of a major international academic publisher and gain a valuable introduction to a career in communications and ...

The Corporate Communications Intern will make important contributions to the work of a major international academic publisher and gain a valuable introduction to a career in communications and ...

The Corporate Communications Intern will make important contributions to the work of a major international academic publisher and gain a valuable introduction to a career in communications and ...

The Corporate Communications Intern will make important contributions to the work of a major international academic publisher and gain a valuable introduction to a career in communications and ...

The Corporate Communications Intern will make important contributions to the work of a major international academic publisher and gain a valuable introduction to a career in communications and ...

Showing results 21-40

Publisher information

See Wisconsin salary details

$12

$30

$63

How much do publisher jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for publisher in Wisconsin is $30.18, according to ZipRecruiter salary data. Most workers in this role earn between $23.27 and $34.71 per hour, depending on experience, location, and employer.

What does a publisher do?

A Publisher is responsible for overseeing the production and distribution of content, such as books, magazines, newspapers, or digital media. They manage the editorial process, coordinate with authors and editors, handle marketing and sales strategies, and ensure that content reaches the intended audience. Publishers also assess market trends, acquire new titles or content, and often supervise budget and legal matters related to publishing. Their goal is to make sure the content is high quality, profitable, and aligns with the company's vision.

What are the key skills and qualifications needed to thrive as a publisher, and why are they important?

To thrive as a Publisher, you need a solid background in editorial processes, content management, and business development, often supported by a degree in communications, journalism, or a related field. Familiarity with publishing software (like Adobe InDesign), content management systems (CMS), and digital marketing tools is crucial. Strong leadership, negotiation, and networking abilities set outstanding publishers apart. These skills are essential for producing high-quality content, driving business growth, and adapting to the evolving media landscape.

How does a publisher typically collaborate with authors and other departments during the book production process?

As a Publisher, you’ll work closely with authors to guide manuscripts from acquisition through editing, design, marketing, and distribution. This involves coordinating with editorial, design, marketing, and sales teams to ensure the book’s vision is realized and reaches its target audience. Publishers often mediate between creative and commercial goals, balancing author input with market trends and company strategy. Effective communication and project management skills are essential, as you’ll oversee timelines and resolve issues that arise across departments.

What is the difference between Publisher vs Editor?

AspectPublisherEditor
Primary RoleOversees the entire publication process, manages teams, and handles business aspectsFocuses on content review, editing, and ensuring quality of published material
Required SkillsManagement, leadership, project coordination, basic editingStrong editing, writing, and content management skills
Work EnvironmentPublishing houses, media companies, online platformsEditorial offices, media outlets, publishing departments
CertificationsOften no formal certification, but business or publishing degrees helpEditing certifications or journalism degrees are common

While both publishers and editors work within the publishing industry, publishers oversee the entire publication process, including business and management tasks. Editors focus primarily on content quality and editing. Understanding these differences helps clarify career paths and job expectations in publishing.

How do you get a job as a publisher?

To become a publisher, candidates typically need a background in publishing, journalism, or related fields, along with strong editing, communication, and organizational skills. Gaining experience through internships or entry-level roles and understanding publishing software can improve job prospects. Networking within the industry and staying informed about market trends also help in securing a publishing position.

Is being a publisher a good career?

A publisher manages the production and distribution of content across various media, requiring skills in editing, project management, and industry knowledge. It can be a stable career with opportunities in digital and print media, but job availability and growth depend on industry trends and company size.

What careers are in publishing?

Careers in publishing include roles such as editors, writers, graphic designers, proofreaders, and production managers. These positions involve tasks like content creation, editing, design, and project coordination, often requiring skills in communication, editing software, and knowledge of publishing processes.

What are the most commonly searched types of Publisher jobs in Wisconsin?

The most popular types of Publisher jobs in Wisconsin are:

What are popular job titles related to Publisher jobs in Wisconsin?

For Publisher jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Publisher jobs in Wisconsin look for?

The top searched job categories for Publisher jobs in Wisconsin are:

What cities in Wisconsin are hiring for Publisher jobs?

Cities in Wisconsin with the most Publisher job openings:

Infographic showing various Publisher job openings in Wisconsin as of August 2026, with employment types broken down into 85% Full Time, 11% Part Time, 1% Temporary, and 3% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $62,777 per year, or $30.2 per hour.

Customer Service Representative

WELS

Waukesha, WI • On-site

$16 - $21.75/hr

Other

Re-posted 18 days ago


Job description

Customer Service Representative

Northwestern Publishing House is the Wisconsin Evangelical Lutheran Synods publisher located in the WELS Center for Mission and Ministry in Waukesha, Wisconsin. The mission of Northwestern Publishing House (NPH) is to develop and deliver biblically sound Christ-centered resources within the Wisconsin Evangelical Lutheran Synod and beyond.

NPH is currently hiring a part-time Customer Service Representative. Use your skills and knowledge to support the mission of NPH as a part of our customer service team.

Essential duties and responsibilities include:

  • Direct sales
  • Contribute to a well-organized, efficient, and customer-focused environment.
  • Assist customers in placing phone orders with accuracy and efficiency.
  • Assist customers in resolving challenges including but not limited to:
    • Assist in processing merchandise returns.
    • Assist customers with on-line registration and how to request passwords.
    • Assist e-commerce customers with online catalog navigation.
    • Download and mail PDF files to customers unable to access them.
    • Email electronic product files to customers.
  • Assist and advise customers including but not limited to:
    • Assimilate knowledge and share Synod and related agency materials and services information.
    • Advise and counsel Sunday school superintendents, teachers and pastors on the mechanics of the Christ-Light curriculum.
  • Process customer non-phone orders:
    • Process daily mail, voicemail, fax, and e-commerce orders.
    • Process daily cash sales.
    • As needed, assist with the NPH Offering Envelope service.
    • As needed, assist with Weekly Bulletins service.
    • As needed, answer customer correspondence.
  • Manage customer accounts:
    • Assist in updating addresses on accounts.
    • Monitor occurrences of account duplication and eliminate them.
    • Audit daily reports of accounts set up online.
  • Identify problems, frustrations and technical issues that our customers experience and relay the information to the appropriate person or department.
  • Contribute to a service culture of Christian witness and ministry.
  • Provide personalized customer interaction and service:
    • Gain and maintain thorough product knowledge across both proprietary and non-proprietary product lines.
    • Maintain a thorough and current knowledge and understanding of all marketing/advertising campaigns and programs.
    • Meet or exceed customer service expectations outlined in the Customer Service Accountability Statement with all customers.
    • Resolve customer issues to the satisfaction of the customer while mindful of NPH business requirements.

Qualifications:

It takes hard work, a proactive approach, a positive outlook, and the ability to interact well with others to be successful in any position. Here are some additional skills that we are looking for to ensure success in the role of Customer Service Representative at Northwestern Publishing House:

  • Confidence in recommending relevant materials and resources to others
  • General knowledge of typical online shopping processes
  • Demonstrated organization and problem solving skills

Since NPH is a relatively small organization, you will need to enjoy working both independently and collaboratively and thrive on multitasking in a fast-paced environment.

Education and/or experience:

Minimum of one year in helping customers in a retail or call center setting is preferred.