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Public Records Manager Jobs in Michigan (NOW HIRING)

Destinationone Consulting

City Clerk

Detroit, MI · On-site

You will manage public records requests, administer oaths, and provide administrative support to the city council and city departments. Responsibilities: * Maintain and manage official city records ...

destinationone Consulting

City Clerk

Detroit, MI

You will manage public records requests, administer oaths, and provide administrative support to the city council and city departments. Responsibilities: Maintain and manage official city records and ...

Oakgov

Circuit Court Records Specialist

Pontiac, MI · On-site

... public The chance to develop expertise in court operations, legal processes, and records management ... A collaborative workplace that values professionalism, accuracy, and outstanding customer service ...

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Public Records Manager information

What does a public records manager do?

A Public Records Manager is responsible for overseeing the organization, maintenance, and accessibility of public records within a government agency, municipality, or organization. Their duties include ensuring compliance with laws and regulations related to public records, responding to records requests from the public, and implementing policies for records retention and disposal. They also train staff on records management practices and use technology to improve records accessibility and security. Ultimately, they play a crucial role in promoting transparency and accountability by ensuring that public records are properly managed and accessible.

What are the key skills and qualifications needed to thrive as a public records manager?

To thrive as a Public Records Manager, you need expertise in records management, compliance regulations, and information governance, often supported by a degree in library science, information management, or a related field. Familiarity with records management systems (RMS), electronic document management software, and certifications like the Certified Records Manager (CRM) credential are typically required. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for managing large volumes of sensitive information and coordinating with multiple stakeholders. These competencies ensure accurate recordkeeping, legal compliance, and efficient access to public information, which are vital for organizational integrity and public trust.

What are some common challenges faced by public records managers, and how can they be addressed in daily work?

Public Records Managers often face challenges such as managing large volumes of records, ensuring compliance with evolving regulations, and handling sensitive information requests. Staying organized and up-to-date with recordkeeping software can help streamline document management and retrieval processes. Regular training on legal requirements and close collaboration with legal, IT, and administrative teams are key strategies to address these challenges and maintain efficient, compliant records systems.

What is the difference between Public Records Manager vs Records Coordinator?

AspectPublic Records ManagerRecords Coordinator
CredentialsTypically requires a bachelor’s degree in public administration, law, or related field; certifications in records management are commonOften requires a high school diploma or associate degree; certifications in records management are advantageous
Work EnvironmentGovernment agencies, public institutions, or large organizations managing public recordsCorporate offices, government departments, or organizations handling document processing
Employer & Industry UsageUsed in government, public sector, and large organizations for managing public recordsCommon in both public and private sectors for organizing and maintaining records

The Public Records Manager oversees the management, retention, and accessibility of public records, often in government settings, requiring specialized knowledge of laws and regulations. The Records Coordinator handles the organization and maintenance of records within an organization, focusing on efficient document processing. While both roles involve records management, the Public Records Manager has a broader scope related to public access and legal compliance.

Are public records managers in demand?

Public records managers are in demand due to increasing government and organizational needs for efficient recordkeeping, compliance, and data management. The role often requires knowledge of records management systems, legal regulations, and certifications such as the Certified Records Manager (CRM). Employment prospects are generally stable, especially in government agencies and large institutions that handle significant volumes of public records.

How much do public records managers get paid?

Public records managers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, location, and the size of the organization. Salaries can vary based on certifications, technical skills, and the complexity of records handled.

What are the most commonly searched types of Public Records jobs in Michigan?

The most popular types of Public Records jobs in Michigan are:

What are popular job titles related to Public Records Manager jobs in Michigan?

For Public Records Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Public Records Manager jobs in Michigan look for?

The top searched job categories for Public Records Manager jobs in Michigan are:

What cities in Michigan are hiring for Public Records Manager jobs?

Cities in Michigan with the most Public Records Manager job openings:

Public Records Manager jobs near you
Infographic showing various Public Records Manager job openings in Michigan as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 2% Contract, and 1% Nights. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

ACADEMIC RECORDS - Operations Manager

Berrien Springs, MI • On-site

Andrews University
Colleges, Universities, and Professional Schools • 1 - 5K employees
Learn more about Andrews Universityexternal

Full-time

Re-posted 5 days ago

Job description

ACADEMIC RECORDS - Operations Manager
Job Classification
Salaried Full-time (75-100%)
Position summary
The Operations Manager for the Office of Academic Records serves as the primary front-ÂÂÂÂÂ'line departmental contact for students, faculty, staff, and the public, setting a high standard of professionalism and customer care. This role oversees all front office services, supervises student workers, and provides operational support across Academic Records for both routine tasks and special projects.
Qualifications summary
The ideal candidate holds a bachelor's degree (preferred) and has experience in a professional office setting. Strong customer service skills, clear communication, accuracy, and the ability to work with diverse groups are essential. Candidates must demonstrate sound judgment, strong problem-ÂÂÂÂÂ'solving skills, effective multitasking, and calmness under pressure. Proficiency with computer applications is required, Banner experience is highly valued, and candidates must be able to interpret policies and supervise student workers with care and confidence.
Must be a Seventh-day Adventist in good and regular standing. Duties and responsibilities
Front Office Services
  • Serve as the primary contact for the Office of Academic Records front desk.
  • Knowledge of the roles and responsibilties for every staff member within the office for effective triage of requests.
  • Provide high quaility, solution-oriented customer service to students, faculty, staff, and the general public.
  • Manage departmental email accounts (Academic Records; Verifications).
  • Resolve routine and complex inquiries which are cross-functional in nature within Academic Records. Prioritizes and determines the appropriate course of action, referral, or response, exercising appropriate judgment to reflect University policy and procedures.
  • Supervise issuance of new and replacement University ID cards.
  • Process enrollment and degree verification inquiries for loan deferments, veterans, and other related needs.
  • Assist with transcript and diploma pick-ups.
Back Office Services
  • Receive, open, and distribute office mail; respond to mail requests.
  • Maintain office space and track supply inventory.
  • Coordinate routine facilities requests for the Office of Acaemic Records suite.
  • Coordinate routine departmental office supply orders, signage, and printer troubleshooting.
  • Assist with departmental website updates.
  • Serve as liaison with Financial Records for ID card replacement charges.
  • Maintain procedural manuals for assigned areas of responsibility.
  • Assist the Transcript Specialist during absences or peak periods.
  • Assist with answering and routing phone calls to the appropriate individuals in the Academic Records Office (or to other campus departments).
  • Serve as backup for vault security.
Biographic & Demographic Data Services
  • Update directory information on a timely basis and ensure accuracy across shared databases.
  • Oversee geographic changes for University constituents in Banner (addresses, phone numbers).
Registration Services
  • Process registration forms: Add, Drop, and standard Exceptions (as assigned).
  • Respond to multiple inquiries related to registration and Registration Central online system.
  • Troubleshoot registration issues and route them appropriately.
  • Communicate with instructors regarding class rosters and send communication to students and advisors regarding class attendance, as needed.
  • Follow up on missing course titles for independent study courses.
Graduation Support
  • Assist with preparing printed programs and related graduation ceremony materials.
  • Assist the Grand Marshal during graduation weekends.
Student Systems Support
  • Assist with ensuring all courses have assigned instructors by running reports and updating records, as requested.
  • Assist with ensuring all independent study courses have titles.
  • Assist with uploading enrollment reports to the National Student Clearinghouse database.
Committees & Other Duties
  • Participate in committees and working groups, as assigned.
  • Perform other duties as needed or requested.

Supervisory responsibilities
Supervisory Responsibilities
  • Supervise and train student workers on the Office of Academic Records front desk procedures.
  • Coordinate student worker schedules.
  • Approve student worker time submissions.
  • Participate in student worker hiring and annual review processes.

Qualifications
QUALIFICATIONS
General qualifications and personal qualities
  • Bachelor's degree preferred; professional office experience required.
  • Strong customer service skills and a caring, solution-ÂÂÂÂÂ'oriented approach.
  • Excellent verbal and written communication abilities.
  • High accuracy, attention to detail, and commitment to meeting deadlines.
  • Ability to multitask and remain calm under pressure.
  • Strong decision-making and problem-ÂÂÂÂÂ'solving skills.
  • Proficiency with computer applications; Banner experience highly valued.
  • Ability to interpret policies, respond to technical questions, and write procedural documentation.
  • Effective interpersonal skills and respect for diversity.
  • Ability to supervise, train, and evaluate student workers.
Interpersonal Skills
  • Excellent communication, customer service skills, and a caring attitude.
  • Ability to deal with time-sensitive issues and difficult situations.
  • Interact cordially with students, faculty, staff, and other service users.
  • People-centered problem solving where people are treated fairly, ethically, and professionally.
Language Skills
  • Excellent verbal and written communication skills when responding to constituent inquiries from students, faculty, staff, team members, and general public.
  • Read and interpret documents such as policy manuals, operating and maintenance instructions, and procedure manuals.
  • Write routine reports and correspondence as well as additions and modifications to office procedure manual.
  • Respond to technical questions and matters related to the Office of Academic Records.
Mathematical skills
  • Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Compute rate, ratio, and percent.
  • Draw and interpret graphs.
Reasoning ability
  • Solve practical problems.
  • Deal with a variety of concrete variables where only limited standardization exists.
  • Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Certificates, licenses, registrations
  • No specific certificates, licenses or registrations required.

Must be a Seventh-day Adventist in good and regular standing. Technical competencies
  • No specific certificates, licenses or registrations required.

Interpersonal interactions
  • Excellent communication and interpersonal skills
  • Strong commitment in building cooperative relationships
  • People-centered problem solving: Commitment to cross-functional problem solving, a people-oriented environment, positive responses to change, and working successfully with a diverse community is expected
  • Experienced, mature, and competent manager who is willing and able to create and sustain a collegial, collaborative environment where people are treated fairly, ethically, and professionally.

Physical demands
The following physical demands are representative of what an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Regularly : Sit, talk, hear and use hands to work with the computer keyboard.
  • Occasionally : Walk, reach with hands and arms, and stoop and kneel for filing.
  • Occasionally : Lift and/or move up to 25 pounds.
  • Vision abilities required : Close vision, and ability to adjust focus.

Work environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Noise level in the work environment is usually moderate.

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