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Provisioning Agent Jobs in Texas (NOW HIRING)

Diagnose advanced network issues across LAN/WAN, firewalls, ISP connectivity, and VLANs * Assist with device provisioning, agent deployment, edge setup, and policy tuning * Review logs, packets, and ...

Diagnose advanced network issues across LAN/WAN, firewalls, ISP connectivity, and VLANs * Assist with device provisioning, agent deployment, edge setup, and policy tuning * Review logs, packets, and ...

Diagnose advanced network issues across LAN/WAN, firewalls, ISP connectivity, and VLANs * Assist with device provisioning, agent deployment, edge setup, and policy tuning * Review logs, packets, and ...

... Provisioning, and aircraft servicing to accomplish on-time performance. * Arranges for fueling of aircraft as required * Communitations with Airport Dispatch, Communications with Airlines Dispatch ...

... Provisioning, and aircraft servicing to accomplish on-time performance. * Arranges for fueling of aircraft as required * Communitations with Airport Dispatch, Communications with Airlines Dispatch ...

... Provisioning, and aircraft servicing to accomplish on-time performance. * Arranges for fueling of aircraft as required * Communitations with Airport Dispatch, Communications with Airlines Dispatch ...

... Provisioning, and aircraft servicing to accomplish on-time performance. * Arranges for fueling of aircraft as required * Communitations with Airport Dispatch, Communications with Airlines Dispatch ...

Boarding Agent

Beaumont, TX · On-site

$14.75 - $20/hr

Role Objectives: Boarding Agent is responsible for fulfilling ship owner service requests ... Coordinate owner's requirements, including waste provisions, stores, spares, ship repair ...

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Provisioning Agent information

See Texas salary details

$15

$28

$42

How much do provisioning agent jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for provisioning agent in Texas is $28.97, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $35.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Provisioning Agent position, and why are they important?

To thrive as a Provisioning Agent, you need attention to detail, excellent organizational skills, and a high school diploma or equivalent, with some employers preferring relevant experience in logistics, telecommunications, or supply chain management. Familiarity with order management software, CRM systems, and workflow tracking tools is typically required, and certifications in supply chain or telecom operations can be advantageous. Strong communication, problem-solving skills, and a customer-focused attitude set top performers apart in this role. These skills and qualities ensure accurate and timely service delivery, smooth coordination with technical teams, and high levels of customer satisfaction.

What are some of the typical daily responsibilities for a Provisioning Agent?

Provisioning Agents are responsible for processing incoming service orders, coordinating with technical teams and vendors, tracking inventory, and ensuring that customer accounts and systems are accurately set up. On a daily basis, you may be updating order statuses, troubleshooting provisioning issues, and maintaining detailed records within company databases. Collaboration with sales, customer service, and technical support teams is frequent, as clear communication is essential to manage timelines and resolve any obstacles promptly. This role involves a mix of administrative work, technical coordination, and customer interaction, offering a dynamic and fast-paced environment for detail-oriented professionals.

What is a Provisioning Agent job?

A Provisioning Agent is responsible for coordinating and managing the setup, activation, and distribution of products or services, ensuring timely and accurate delivery. They work closely with suppliers, vendors, and internal teams to process orders, track inventory, and resolve provisioning issues. Strong attention to detail, problem-solving skills, and the ability to work under deadlines are essential for success in this role.

What are popular job titles related to Provisioning Agent jobs in Texas? For Provisioning Agent jobs in Texas, the most frequently searched job titles are:
Infographic showing various Provisioning Agent job openings in Texas as of July 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $60,251 per year, or $29 per hour.

Network Support Engineer - SASE

Cytracom

Mckinney, TX • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 hours ago


Job description

About Us:

Cytracom delivers infrastructure software purpose-built to empower managed service providers (MSPs) and IT professionals (ITSPs) with cloud solutions that connect and secure both traditional and hybrid workforces.
Our secure access service edge (SASE) solution provides identity-based network security and connectivity within a single platform that enables businesses to deploy zero-trust networks, enforce compliance and eliminate traditional firewalls and VPNs.
Our unified communications suite (UCaaS) uniquely aligns with the operating needs of MSPs and enables their customers to experience seamless communication and collaboration regardless of physical location.

Here's a closer look at this key role:

The role is to deliver clear and effective technical support for ControlOne and network-related issues. You'll partner closely with Application Support Engineers and the Experience team to resolve escalations, strengthen customer relationships, and help drive long-term satisfaction and retention. You would be responsible for advanced troubleshooting across hardware, systems, the ControlOne platform, and network/ISP connectivity. You'll collaborate with third-party vendors when needed, perform remote diagnostics, and work through issues involving firewalls, switches, routing, and other network components. Tier 2 Network Engineers play a crucial role in ensuring a reliable and secure customer experience, while participating in the on-call rotation to support business continuity.

Responsibilities:

Customer-Facing Responsibilities

  • Lead troubleshooting through calls, screen shares, and tickets with clear, confident communication
  • Provide accurate, timely updates to customers regarding progress and next steps
  • Explain ControlOne concepts (Zero Trust, policy behavior, routing impact) in customer-friendly terms
  • Own each case through resolution and deliver clear root cause explanations once resolved

Technical Responsibilities

  • Troubleshoot and resolve ControlOne issues: identity, routing, edges, policies, and endpoint agents
  • Diagnose advanced network issues across LAN/WAN, firewalls, ISP connectivity, and VLANs
  • Assist with device provisioning, agent deployment, edge setup, and policy tuning
  • Review logs, packets, and system behaviors to isolate problems
  • Escalate clean, well-documented cases to Tier 3/Eng when necessary
  • Contribute to internal knowledge sharing and product feedback loops

Operational Responsibilities

  • Manage tickets in Zendesk, prioritizing based on severity and customer impact
  • Multitask across outbound calls, queue calls, and tickets with strong time management
  • Work collaboratively with internal teams, customers, partners, ISPs, and third-party vendors
  • Participate in the on-call rotation
  • Maintain working knowledge of all Cytracom products and integrations
Competencies:
  • Empathy for the customer and the ability to tailor communication for the given audience
  • Working knowledge of Wireshark and Zendesk
  • Technical aptitude
  • Strong networking knowledge
  • Firewall configuration and troubleshooting
  • De-escalation technique
  • Passion for technology and their work
  • Creative and analytical thinking
  • Problem-solving mindset
  • Ability to thrive under pressure
Attributes:
  • Self-managed
  • Self-disciplined
  • Team player
  • Detail-oriented
  • Inquisitive nature
  • Commitment to excellence
Our Benefits:
  • Medical, dental, and vision insurance is available
  • 401K
  • Disability and Life insurance
  • Paid vacations and holidays
  • Flexible PTO policy
  • Casual, laid-back work environment
  • Free refreshments
  • Standing desks

Cytracom, LLC is an Equal Opportunity Employer and supports a diverse, inclusive work environment. All qualified applicants will receive consideration for employment without regard to protected characteristics, including race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or age.

Employment Type: FULL_TIME