ZipRecruiter

Log In

1

Provider Relations Representative Jobs in Alabama

Yulista

Labor Relations Manager

Huntsville, AL · On-site

Serve as a primary point of contact for labor relations matters involving supervisors, managers, union representatives, employees, and HR business partners. * Provide guidance and recommendations to ...

Yulista

Labor Relations Manager

Huntsville, AL · On-site

Serve as a primary point of contact for labor relations matters involving supervisors, managers, union representatives, employees, and HR business partners. * Provide guidance and recommendations to ...

next page

Showing results 1-20

All JobsProvider Relations Representative JobsProvider Relations Representative Jobs in Alabama

Provider Relations Representative information

See Alabama salary details

$12

$25

$37

How much do provider relations representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for provider relations representative in Alabama is $25.28, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $28.56 per hour, depending on experience, location, and employer.

What is a provider relations representative?

Provider Relations Representatives are professionals who serve as the main point of contact between healthcare providers, such as doctors or clinics, and health insurance companies or managed care organizations. They handle inquiries, resolve issues, and ensure that providers understand and comply with policies, procedures, and contractual obligations. Their role is crucial in maintaining positive relationships, addressing concerns, and facilitating smooth communication to improve patient care and provider satisfaction.

What does a provider relations representative do?

A provider relations representative works for a health care agency and is the primary liaison between their company and health care providers, such as medical doctors and dentists. As a provider relations representative, your specific job duties vary, depending on your employer. But your responsibilities may include answering questions from doctor’s offices about benefit verification, entering claims data for processing, and maintaining a good relationship with providers. To become a provider relations representative, you need a high school diploma or equivalent, though many employers prefer candidates with an associate or bachelor’s degree in a health care related field and industry experience.

What are the key skills and qualifications needed to thrive as a provider relations representative, and why are they important?

To thrive as a Provider Relations Representative, you need a solid understanding of healthcare policies, contract negotiation, and customer service, often supported by a bachelor’s degree in healthcare administration or a related field. Familiarity with claims processing systems, CRM software, and provider databases is typically required. Strong interpersonal, problem-solving, and conflict resolution skills help you build effective relationships with healthcare providers. These skills and qualities are essential for ensuring provider satisfaction, resolving issues efficiently, and maintaining strong network partnerships.

What are some common challenges provider relations representatives face when working with healthcare providers, and how can they be addressed?

Provider Relations Representatives often encounter challenges such as resolving complex contract issues, addressing provider concerns about claims processing, and navigating changing healthcare regulations. Building strong communication skills and maintaining up-to-date knowledge of company policies can help address these challenges effectively. Proactively engaging with providers, listening to their feedback, and collaborating with internal departments are key strategies for fostering positive relationships and ensuring provider satisfaction.

What is the difference between Provider Relations Representative vs Customer Service Representative?

AspectProvider Relations RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; healthcare knowledgeHigh school diploma or equivalent; customer service skills
Work EnvironmentHealthcare offices, insurance companiesCall centers, retail, service industries
Employer & IndustryHealth insurance, healthcare providersVarious industries including retail, telecom
Search & Comparison IntentUnderstanding roles in healthcare insuranceCustomer support roles across industries

The Provider Relations Representative focuses on managing relationships with healthcare providers and ensuring compliance with insurance policies, often working within healthcare or insurance companies. In contrast, a Customer Service Representative handles general customer inquiries, support, and issue resolution across various industries. While both roles require strong communication skills, the Provider Relations Representative specializes in healthcare provider interactions, making it a more industry-specific position.

More about Provider Relations Representative jobs

What are popular job titles related to Provider Relations Representative jobs in Alabama?

For Provider Relations Representative jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Provider Relations Representative jobs in Alabama look for?

The top searched job categories for Provider Relations Representative jobs in Alabama are:

What are popular job titles related to Provider Relations Representative jobs in AL?

For Provider Relations Representative jobs in AL, the most frequently searched job titles are:

Provider Relations Representative jobs near you
Infographic showing various Provider Relations Representative job openings in Alabama as of September 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $52,581 per year, or $25.3 per hour.

Customer Relations Representative State Farm Agent Team Member

Opelika, AL • On-site

Christie Hill State Farm
See more jobs at Christie Hill State Farmexternal

$30K - $40K/yr

Other

Medical, Life, PTO

Re-posted 7 days ago

Job description

Customer Relations Representative - State Farm Agent Team Member

Position Overview

Looking for steady, meaningful work with a team that values you? Christie Hill State Farm is hiring a Customer Relations Representative in Opelika, Alabama offering dependable weekday hours, a supportive office environment, and benefits you can build on.

Responsibilities

  • Provide friendly, professional service on inbound calls and walk-in customer visits
  • Resolve service issues with patience and professionalism
  • Identify coverage gaps and service needs during reviews
  • Follow up consistently to support customer loyalty and retention
  • Maintain accurate customer records in the agency system
  • Handle policy questions, billing inquiries, and coverage changes accurately

Qualifications

  • No prior insurance experience required
  • Organized and detail-oriented with strong follow-through
  • Willingness to obtain the required Property and Casualty license
  • Positive, professional, customer-first attitude
  • Excellent listening, empathy, and problem-solving skills

Benefits

  • Base salary plus performance-based commission
  • Health insurance reimbursement program
  • Life insurance
  • Disability insurance
  • Paid time off (vacation, sick, and personal days)
  • Paid company holidays
  • Clear career advancement paths

Pay range: $30,000-$40,000 per year

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Qualifications to be employees of a State Farm agent are established by each independent contractor agent. By applying/accepting a position with an independent contractor agent, you are not promised, guaranteed, or given a special preference in the selection process to become an independent contractor agent for the State Farm Insurance Companies. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

Apply