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Provider Relations Representative Jobs in Alabama

Yulista

Labor Relations Manager

Huntsville, AL · On-site

Serve as a primary point of contact for labor relations matters involving supervisors, managers, union representatives, employees, and HR business partners. * Provide guidance and recommendations to ...

Yulista

Labor Relations Manager

Huntsville, AL · On-site

Serve as a primary point of contact for labor relations matters involving supervisors, managers, union representatives, employees, and HR business partners. * Provide guidance and recommendations to ...

Yulista

Labor Relations Manager

Huntsville, AL · On-site

Serve as a primary point of contact for labor relations matters involving supervisors, managers, union representatives, employees, and HR business partners. * Provide guidance and recommendations to ...

Continental

Labor Relations Specialist

AL · On-site

... union representatives, shop stewards, and bargaining unit Team Members. • Administer the ... • Provide labor relations support during collective bargaining negotiations, including ...

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All JobsProvider Relations Representative JobsProvider Relations Representative Jobs in Alabama

Provider Relations Representative information

See Alabama salary details

$12

$25

$37

How much do provider relations representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for provider relations representative in Alabama is $25.28, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $28.56 per hour, depending on experience, location, and employer.

What is a provider relations representative?

Provider Relations Representatives are professionals who serve as the main point of contact between healthcare providers, such as doctors or clinics, and health insurance companies or managed care organizations. They handle inquiries, resolve issues, and ensure that providers understand and comply with policies, procedures, and contractual obligations. Their role is crucial in maintaining positive relationships, addressing concerns, and facilitating smooth communication to improve patient care and provider satisfaction.

What does a provider relations representative do?

A provider relations representative works for a health care agency and is the primary liaison between their company and health care providers, such as medical doctors and dentists. As a provider relations representative, your specific job duties vary, depending on your employer. But your responsibilities may include answering questions from doctor’s offices about benefit verification, entering claims data for processing, and maintaining a good relationship with providers. To become a provider relations representative, you need a high school diploma or equivalent, though many employers prefer candidates with an associate or bachelor’s degree in a health care related field and industry experience.

What are the key skills and qualifications needed to thrive as a provider relations representative, and why are they important?

To thrive as a Provider Relations Representative, you need a solid understanding of healthcare policies, contract negotiation, and customer service, often supported by a bachelor’s degree in healthcare administration or a related field. Familiarity with claims processing systems, CRM software, and provider databases is typically required. Strong interpersonal, problem-solving, and conflict resolution skills help you build effective relationships with healthcare providers. These skills and qualities are essential for ensuring provider satisfaction, resolving issues efficiently, and maintaining strong network partnerships.

What are some common challenges provider relations representatives face when working with healthcare providers, and how can they be addressed?

Provider Relations Representatives often encounter challenges such as resolving complex contract issues, addressing provider concerns about claims processing, and navigating changing healthcare regulations. Building strong communication skills and maintaining up-to-date knowledge of company policies can help address these challenges effectively. Proactively engaging with providers, listening to their feedback, and collaborating with internal departments are key strategies for fostering positive relationships and ensuring provider satisfaction.

What is the difference between Provider Relations Representative vs Customer Service Representative?

AspectProvider Relations RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; healthcare knowledgeHigh school diploma or equivalent; customer service skills
Work EnvironmentHealthcare offices, insurance companiesCall centers, retail, service industries
Employer & IndustryHealth insurance, healthcare providersVarious industries including retail, telecom
Search & Comparison IntentUnderstanding roles in healthcare insuranceCustomer support roles across industries

The Provider Relations Representative focuses on managing relationships with healthcare providers and ensuring compliance with insurance policies, often working within healthcare or insurance companies. In contrast, a Customer Service Representative handles general customer inquiries, support, and issue resolution across various industries. While both roles require strong communication skills, the Provider Relations Representative specializes in healthcare provider interactions, making it a more industry-specific position.

More about Provider Relations Representative jobs

What are popular job titles related to Provider Relations Representative jobs in Alabama?

For Provider Relations Representative jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Provider Relations Representative jobs in Alabama look for?

The top searched job categories for Provider Relations Representative jobs in Alabama are:

What are popular job titles related to Provider Relations Representative jobs in AL?

For Provider Relations Representative jobs in AL, the most frequently searched job titles are:

Provider Relations Representative jobs near you
Infographic showing various Provider Relations Representative job openings in Alabama as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $52,581 per year, or $25.3 per hour.

Customer Relations Representative - State Farm Agent Team Member

Sheila Curtis - State Farm Agent

Sylacauga, AL • On-site

$58K - $78K/yr

Full-time

PTO

Re-posted 27 days ago

Key responsibilities

  • Establish and follow up with customer relationships as needed.

  • Provide prompt, accurate, and friendly customer service, including responding to inquiries and clarifying policies.

  • Promote and maintain successful, long-lasting customer relations.

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I graduated with a degree in Business from Samford University in Birmingham, AL, and began my career with State Farm in 1988 in the regional Life Company office. I was selected as an agent in 2001 and expanded with a second office in 2022. Today, I proudly lead agencies in Sylacauga and Talladega, supported by a dedicated team of 16. Family is central to my life - I’m a parent to three grown children, a grandparent to seven, and a great-grandparent to two, and that family-first mindset carries into how I lead and support my team.
Giving back to the community is a priority for us. I’m an active member of both the Sylacauga and Talladega Chambers of Commerce, regularly sponsor local events, and strongly support organizations like SAFE Family Services and area food banks. Outside of work, I enjoy boating, traveling, and cooking - often preparing meals for the team, which is just one of the ways we stay connected.
For our team, we offer flexible time off, vacation and sick pay, special birthday and anniversary leave, and office hours that total less than 38 hours per week to support real work-life balance. We also provide strong bonus plans designed to help sales team members build meaningful financial success. We’re looking for motivated, caring, and driven individuals who want to grow in a supportive environment where hard work is recognized, training is prioritized, and long-term success is truly attainable.
ROLE DESCRIPTION:
As an Customer Relations Representative - State Farm Agent Team Member for Sheila Curtis - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
 
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Promote successful and long-lasting customer relations. 
QUALIFICATIONS:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Experience managing client relationships is preferred
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • Dedicated to customer service
  • Able to anticipate customer needs
  • Able to effectively relate to a customer