ZipRecruiter

Log In

1

Protos Jobs (NOW HIRING)

Protos Security

Scheduler - Evening Shift

Roanoke, VA · On-site

Protos Security Job Title: Scheduler - Evening Shift Reports To: Floor Supervisor Location: Roanoke, VA Shift: Weekend availability required. Evening Shift, 4:00 PM-12:00 AM On-Site Company Overview ...

Protos Security

Service Account Manager

Roanoke, VA · On-site

$47K - $70K/yr

Protos Security Job Title: Senior Service Agent Reports To: Service Manager Location: Roanoke VA, On-Site Company Overview Protos Security, a subsidiary of Security Services Holdings, is the largest ...

Protos Security

Scheduler - Evening Shift

Roanoke, VA · On-site

$18.13 - $23.30/hr

Protos Security Job Title: Scheduler - Evening Shift Reports To: Floor Supervisor Location: Roanoke, VA Shift: Weekend availability required. Evening Shift, 4:00 PM-12:00 AM On-Site Company Overview ...

Protos Security

Manager of Vendor Relations

Norwalk, CT · On-site

$60K - $70K/yr

Protos Security Job Title: Manager of Vendor Relations Reports To: Director, Vendor Relations Location: Norwalk CT, On-Site Company Overview Protos Security, a subsidiary of Security Services ...

Protos Security

Customer Service Administrator

Roanoke, VA · On-site

$17.50 - $23.25/hr

Protos Security Job Title: Service Agent Reports To: Service Manager Location: Roanoke VA, On-Site Company Overview Protos Security, a subsidiary of Security Services Holdings, is the largest ...

Protos Security

Manager of Vendor Relations

Norwalk, CT · On-site

$60K - $70K/yr

Protos Security Job Title: Manager of Vendor Relations Reports To: Director, Vendor Relations Location: Norwalk CT, On-Site Company Overview Protos Security, a subsidiary of Security Services ...

next page

Showing results 1-20

All JobsProtos Jobs

Protos information

See salary details

$98.5K

$154.8K

$205K

How much do protos jobs pay per year?

As of Sep 14, 2026, the average yearly pay for protos in the United States is $154,823.00, according to ZipRecruiter salary data. Most workers in this role earn between $139,000.00 and $170,000.00 per year, depending on experience, location, and employer.

What is a proto?

Protos can refer to different things depending on the context. In the tech and gaming industries, 'Protos' commonly refers to the Protoss, a playable alien race in the StarCraft video game series developed by Blizzard Entertainment. Alternatively, 'Protos' may refer to prototypes or early models in product development, or to certain scientific or technological projects named 'Protos.' If you are referring to a specific field or context, please clarify for more detailed information.

What are the key skills and qualifications needed to thrive as a protocol specialist?

To thrive as a Protocol Specialist, you need expertise in diplomatic procedures, event planning, and cross-cultural communication, often supported by a relevant bachelor's degree or international relations experience. Familiarity with tools like event management software, scheduling platforms, and knowledge of international protocol standards is typical. Strong interpersonal skills, attention to detail, and discretion are vital soft skills to build trust and ensure smooth interactions. These abilities are crucial for facilitating formal events, maintaining professional relationships, and avoiding misunderstandings in multicultural or governmental environments.

What are some common challenges faced by professionals working in protos roles, and how can they be addressed?

Professionals in prototyping roles often encounter challenges such as rapidly iterating designs based on frequent feedback and balancing speed with accuracy. Working closely with cross-functional teams, they must clearly communicate design changes and technical constraints while adapting to shifting project priorities. Staying organized and maintaining documentation helps manage multiple prototypes simultaneously. Embracing collaboration and employing agile methodologies can help address these challenges and lead to more successful prototype development.
More about Protos jobs

What cities are hiring for Protos jobs?

Cities with the most Protos job openings:

What are the most commonly searched types of Protos jobs?

The most popular types of Protos jobs are:

What states have the most Protos jobs?

States with the most job openings for Protos jobs include:

What job categories do people searching Protos jobs look for?

The top searched job categories for Protos jobs are:

Protos jobs near you
Infographic showing various Protos job openings in the United States as of September 2026, with employment types broken down into 3% Internship, and 97% Full Time. Highlights an 86% Physical, and 14% Hybrid job distribution, with an average salary of $154,823 per year, or $74.4 per hour.

Client Support Team Lead - Overnight Shift

Roanoke, VA • On-site

Protos Security
Investigation and Physical Security Services • 201 - 500 employees
Learn more about Protos Securityexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Protos Security rating

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Company: Protos Security
Job Title: Client Support Team Lead
Reports To: Client Support Supervisor
Location: Roanoke, VA - Onsite
Shift: Weekend Availability Required. Overnight Shift (12:00am-8:00am)
Company Overview
Protos Security, a subsidiary of Security Services Holdings, is the largest technology enabled Security Officer Management company in the U.S. Headquartered in Norwalk, CT, Protos also has offices in New York, Texas, Virginia, Illinois, California, Tennessee, and Georgia, as well as international locations in Canada and the UK.
We are a game changer in the security and software industry, revolutionizing how security is managed and delivered to make the world a safer place.
Position Summary
Protos is seeking a highly motivated Client Support Team Lead to join our team. Reporting directly to the Client Support Supervisor, this role is responsible for participating in and leading ground tactics of the dispatch floor in a fast-paced, results-driven environment.
The Client Support Team Lead actively monitors service queues, incoming requests, escalations, scheduling activity, and daily operational workflows to ensure tasks and client needs are executed accurately and without delay. This role works directly alongside frontline dispatchers and support personnel to manage high-volume activity, troubleshoot operational issues, coordinate resources, and provide real-time support during critical, urgent, or time-sensitive situations.
Essential Duties & Responsibilities
  • Lead and support frontline teams effectively through excellence in operational tasks and responsibilities.
  • Deliver exceptional client support and customer service to internal and external stakeholders by fostering a service-focused culture centered on responsiveness, professionalism, and problem resolution.
  • Resolve escalated officer, guard, coordinator, client, service partner, and internal inquiries in accordance with established policies, procedures, and service expectations while effectively navigating operational challenges and complex situations.
  • Communicate clearly and professionally with clients, officers, vendors, providers, guards, and internal departments regarding requests, issue resolution timelines, operational updates, and service outcomes.
  • Collaborate with vendors, provider partners, and internal departments to resolve officer and guard related concerns and maintain positive working relationships that support operational success.
  • Partner with vendors, provider partners, and internal departments to resolve officer and guard-related concerns while maintaining collaborative relationships that support operational success and service continuity.
  • Utilize multiple software platforms, reporting systems, and online tools to perform analysis, track performance metrics, and complete operational tasks effectively.
  • Assist leadership with onboarding, training coordination, schedule management, policy reinforcement, and execution of departmental initiatives and operational priorities.
  • Execute all assigned tasks, responsibilities, and additional duties as directed with integrity and efficiency.
Qualifications & Experience
  • High School Diploma or GED required, associate or bachelor's degree in business, criminal justice, or related field preferred.
  • Minimum of one (1) year of team leadership experience in logistics, scheduling, dispatch, or a similarly fast-paced operational environment required.
  • Assesses risk quickly while balancing policy adherence with situational discretion.
  • Maintains clarity, focus, and composure under pressure.
  • Demonstrates unwavering honesty and accountability.
  • Communicates clearly, confidently, and effectively both Client facing and internally.
  • Strong analytical and problem-solving skills.
  • Process driven, detailed oriented and highly organized.
  • Strong written and verbal communication skills, with the ability to convey information clearly, professionally, and with appropriate urgency.
Why You'll Love Working With Us
At Protos Security, we are a community of driven professionals working together to make the world safer through technology and service. Here is what you can expect:
  • Purpose Driven Work - Every role contributes to building smarter, more secure environments
  • Growth Opportunities - Mentorship, cross functional projects, and career development
  • Collaborative Culture - Open communication, respect, and team first thinking
  • People First Values - Inclusive culture and generous employee support
Benefits Include:
  • Competitive compensation
  • Health, Vision, Dental, and Life Insurance
  • Employee Assistance Program
  • FSA / HSA
  • 401(k) with employer contribution
  • Excellent Paid Time Off (24 days)
  • Collaborative work environment (and great coffee!)

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use their hands to handle or operate objects, and communicate effectively (including speaking and hearing).
The employee must occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status under applicable law.

What Protos Security employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply