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Company: Protos Security
Job Title: Monitoring Specialist
Reports To: Monitoring Supervisor
Location: Norcross GA, On-Site
Shift: Sun, Thurs, Fri, Sat (10P-6A)
Company Overview
Protos Security, a subsidiary of Security Services Holdings, is the largest technology enabled Security Officer Management company in the U.S. Headquartered in Norwalk, CT, Protos also has offices in New York, Texas, Virginia, Illinois, California, Tennessee, and Georgia, as well as international locations in Canada and the UK.
We are a game changer in the security and software industry, revolutionizing how security is managed and delivered to make the world a safer place.
Position Summary
ControlByNet is seeking qualified Monitoring Specialists to join their rapidly growing team. This position is on-site in Norcross, GA and operating hours are from 8:00 pm - 9:00 am. 7 days a week. 8-hour shifts.
Essential Duties & Responsibilities

• Monitor live streaming of surveillance cameras for suspicious activity
• Identify patterns and abnormalities
• Respond to camera alerts using established protocols
• Alert local authorities and/or organizations of critical incidents
• Review archived camera footage
• Provide excellent customer service
• Other duties as assigned

Qualifications & Experience
Education

• High School Diploma or equivalent required.

Experience

• Proficient computer skills and ability to learn new software
• Positive, professional demeanor
• Must be detail-oriented, focused, and reliable
• Ability to multi-task while still meeting service expectations
• Previous experience in security or remote monitoring is a plus

Why You'll Love Working With Us
At Protos Security, we are a community of driven professionals working together to make the world safer through technology and service. Here is what you can expect:

• Purpose Driven Work - Every role contributes to building smarter, more secure environments
• Growth Opportunities - Mentorship, cross functional projects, and career development
• Collaborative Culture - Open communication, respect, and team first thinking
• People First Values - Inclusive culture and generous employee support

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use their hands to handle or operate objects, and communicate effectively (including speaking and hearing).
The employee must occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status under applicable law.