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Protocall Jobs (NOW HIRING)

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Business Development Representative

Boston, MA ยท On-site

$39K - $100K/yr (+ commission)

Protocall is hiring High-Energy Business Development Representatives offering uncapped commission and growth opportunities!! WITH A $500 SIGN ON BONUS!! Why work for Protocall? Protocall partners ...

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Business Development Representative

New Haven, CT ยท On-site

$39K - $100K/yr (+ commission)

Protocall is hiring High-Energy Business Development Representatives offering uncapped commission and growth opportunities!! WITH A $500 SIGN ON BONUS!! Why work for Protocall? Protocall partners ...

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Business Development Representative

Upper Darby, PA ยท On-site

$39K - $100K/yr (+ commission)

Protocall is hiring High-Energy Business Development Representatives offering uncapped commission and growth opportunities!! Why work for Protocall? Protocall partners with Constellation Energy, the ...

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Protocall information

What is a protocall?

Protocall jobs typically refer to positions within Protocall Services, a company that provides telephonic behavioral health support, crisis intervention, and counseling services. Employees in these roles may work as crisis counselors, clinical supervisors, or support staff, helping individuals in need of mental health assistance. The primary responsibilities include answering crisis calls, assessing risk, providing emotional support, and connecting callers to appropriate resources. These jobs require strong communication skills, empathy, and, often, relevant credentials or experience in mental health or social work.

What are the key skills and qualifications needed to thrive as a protocol officer?

To thrive as a Protocol Officer, you need strong organizational skills, attention to detail, and a thorough understanding of diplomatic or corporate protocol, usually supported by a degree in international relations, communications, or a related field. Familiarity with event management software, scheduling tools, and sometimes foreign language proficiency is beneficial. Excellent interpersonal skills, cultural sensitivity, and discretion help Protocol Officers build relationships and manage high-profile events smoothly. These competencies are essential to ensure seamless interactions, uphold organizational reputation, and manage complex logistical arrangements in formal settings.

What are some common challenges faced by protocall specialists, and how can they be addressed?

Protocall specialists often face challenges related to managing high call volumes, responding to individuals in crisis, and maintaining emotional resilience. Balancing empathy with professional boundaries can be demanding, especially when handling sensitive or urgent situations. To address these challenges, specialists benefit from ongoing training, strong supervisory support, and regular debriefings with their team. Many organizations also provide access to mental health resources and encourage peer support to help staff maintain their well-being.

What is the difference between Protocall vs Medical Receptionist?

AspectProtocallMedical Receptionist
Required CredentialsHigh school diploma, training in communication and schedulingHigh school diploma, medical office training or certification
Work EnvironmentHealthcare facilities, clinics, hospitalsDoctor's offices, clinics, hospitals
Employer & Industry UsageHealthcare providers, hospitals, clinicsMedical practices, outpatient clinics
Common Search & ComparisonCustomer service, scheduling, patient communicationPatient check-in, appointment scheduling, administrative support

Protocall and Medical Receptionist roles both involve patient communication and administrative tasks in healthcare settings. However, Protocall often emphasizes customer service and scheduling, while Medical Receptionists focus more on patient check-in and administrative support. Both roles require similar credentials and are used across healthcare providers, making them closely related in the industry.

More about Protocall jobs

What cities are hiring for Protocall jobs?

Cities with the most Protocall job openings:

What states have the most Protocall jobs?

States with the most job openings for Protocall jobs include:

Infographic showing various Protocall job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% Physical, and 33% Hybrid job distribution.

Clinical Social Worker (LCSW) - Remote Opportunity at Protocall Behavioral Health Services

Protocall Behavioral Health Services Inc

Huntington Beach, CA โ€ข Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago


Key responsibilities

  • Conduct comprehensive psychosocial assessments to evaluate clients' mental health concerns, strengths, and resources.

  • Provide individual, family, and group therapy sessions using evidence-based treatment modalities and develop individualized treatment plans.

  • Engage in interdisciplinary collaboration, offer crisis intervention services, and maintain accurate documentation of client progress.


Job description

Position Overview

Protocall Behavioral Health Services Inc. is actively seeking a dedicated Licensed Clinical Social Worker (LCSW) to join our remote team in Huntington Beach, California. This full-time position offers a unique opportunity to provide high-quality mental health services while working from the comfort of your own home. Our approach to mental health care emphasizes accessibility and personalized support tailored to each client's unique needs.

About the Organization

Protocall Behavioral Health Services Inc. is a leading outpatient mental health clinic committed to fostering a supportive and welcoming environment for individuals of all ages. Our mission centers around delivering comprehensive mental health services that embrace evidence-based practices and a holistic view of well-being. Our team is composed of compassionate professionals who specialize in addressing a diversity of mental health conditions such as anxiety disorders, depression, and trauma-related issues.

Work Environment

This role is primarily remote, allowing you to maintain a flexible work-life balance while still delivering essential mental health services. We understand the importance of providing comfortable access to care; hence, our clinic utilizes innovative telehealth technologies and virtual platforms to connect with clients effectively.

Key Responsibilities
  • Conduct comprehensive psychosocial assessments that evaluate clients' mental health concerns, strengths, and resources to better inform treatment plans.
  • Provide individual, family, and group therapy sessions using recognized evidence-based treatment modalities, including cognitive-behavioral therapy (CBT), solution-focused therapy, and trauma-informed care.
  • Develop and implement individualized treatment plans that align with clients' goals and observe progress while adapting the strategies as necessary.
  • Engage in interdisciplinary collaboration with psychiatrists, psychologists, and other mental health professionals to ensure coordinated and effective care for clients.
  • Offer crisis intervention services, perform risk assessments, and work with clients on safety planning when urgent situations arise.
  • Facilitate group therapy sessions, leading psychoeducation classes and support groups that encourage peer interactions and shared learning.
  • Maintain accurate and timely documentation in adherence to ethical and legal standards, ensuring effective tracking of client progress and compliance with health regulations.
Patient Population / Client Focus

You will have the privilege of working with a diverse clientele, including children, adolescents, and adults facing various mental health challenges. Your role will directly impact clients seeking healing and resilience, providing them with vital therapeutic interventions that promote their overall well-being.

Qualifications
  • A Masterโ€™s Degree in Social Work from an accredited program is required.
  • An active state licensure as a Licensed Clinical Social Worker (LCSW) is essential for this position.
  • Strong knowledge and application of evidence-based therapeutic modalities and a deep understanding of various treatment approaches.
  • Excellent interpersonal and communication skills are vital for establishing therapeutic relationships with clients and collaborating with team members.
Preferred Experience
  • A minimum of two years of experience working in a mental health or outpatient clinical setting is preferred.
  • Proficiency in virtual mental health platforms and electronic health records (EHR) systems will be an advantage.
  • Experience conducting group therapy sessions and leading educational workshops is also beneficial.
Compensation and Benefits

Protocall Behavioral Health Services offers a competitive salary range of USD 80,000 โ€“ 100,000 annually, commensurate with experience. Additionally, we provide:

  • Comprehensive health insurance coverage including medical, dental, and vision plans.
  • Retirement plans with employer matching to support your long-term financial goals.
  • Generous paid time off, including vacation days, personal leave, and recognized holidays.
  • Opportunities for continuing education and training programs, ensuring you continually develop your clinical skills and knowledge.
  • A sign-on bonus to welcome you to our team.
Career Growth Opportunities

At Protocall Behavioral Health Services, we are committed to the professional development of our staff. Employees will have access to ongoing training, mentorship, and opportunities to take on leadership roles within the organization. We encourage our team to pursue additional certifications and training to enhance their skills and advance in their careers.

Why Join Our Team

By joining Protocall Behavioral Health Services, you will become part of a mission-driven organization that prioritizes compassionate care and community support. You will find a collaborative environment that values each team member's contribution while making a tangible difference in the lives of individuals seeking mental health support. We take pride in our connected, purpose-driven workplace where your skills and contributions are recognized and appreciated.

Application Information

If you are passionate about making a positive impact in the field of mental health and are ready to take your career to the next level, we invite you to submit your application. Please include your resume and a cover letter detailing your qualifications and interest in the Licensed Clinical Social Worker position at Protocall Behavioral Health Services. We are excited to hear from you!